20
E-BIKE WARRANTY
WARRANTY INSPECTION
To secure full functionality of the e-bike it
is recommended to do so-called warranty
inspection. That is usually done after cycling
100 or 150 km. During the inspection, all the
connections are checked, as well as the
brake and gear setting and the electronic
system itself. The inspection is done by the
seller that you purchased your bike at, and
the seller will also confirm it directly in the
warranty card. We recommend to carry out
the warranty inspection within 3 months from
the warranty validation (usually the date of
purchase), or after riding ca. 100-150 km. If the
warranty inspection is not done, e-bike can be
permanently damaged by continuous use. The
warranty doesn’t have to be acknowledged
then.
WARRANTY CLAIM PROCEDURE
•
E-bike or battery warranty claim is to be
claimed at the seller you purchased your
bike.
•
When claiming warranty, show the sales
record, warranty card with confirmed
warranty inspection and written serial
numbers of the frame and battery, state
the reason of complaint and describe the
defect.
WARRANTY CONDITIONS
24 months
on the frame and e-bike
components – applies to manufacturing and
material defects outside of wear by standard
use
12
months
on capacity – nominal capacity
of the battery will not drop below 70 % of
its total capacity during 12 months from the
e-bike’s sale.
Warranty period is extended
by
the time the product spent in warranty repairs.
Warranty applies only to the first owner.
WARRANTY CONDITIONS
•
E-bike can be used solely for the purpose it
was made for.
•
E-bike must be used, stored and maintained
according to this user manual.
•
The e-bike must be subjected to a warranty
inspection within three months since the
start of warranty’s validity.
WARRANTY IS VOIDED IF
•
it was discovered that the damage
was inflicted because of the user (accident,
unprofessional manipulation beyond
the frame of this manual, unprofessional
tampering with the e-bike’s construction
or electronic system connection, wrong
storage, etc.).
•
warranty period has expired.
•
it’s a wear created by standard use (i.e.
wear of tires, chain, cassette, chainrings,
brake blocks or pads, etc.).
DISPOSING OF ELECTRIC AND
ELECTRONIC DEVICES
Used electric or electronic products (motor,
battery, display, sensors, cables) can’t be
disposed of together with communal waste.
For proper disposal, it should be handed over
at designated collection points, where it will
be accepted for free. Proper disposal of this
product you can help save valuable natural
resources and you help the prevention of
potential negative impact on environment and
human health. More information can be claimed
from your local authorities or from the closest
collection point. Improper disposal of this type
of waste can lead to fines or other sanctions in
accordance with national regulations.
