Apexis APM-J012-L-WS, User Manual

Page 1: ...IP Wireless Wired Camera User Manual APM J012 L WS APM J012 WS ...

Page 2: ...RK SETTINGS 28 3 3 BASIC NETWORK SETTINGS 28 3 4 WIRELESS LAN SETTINGS 30 3 5 ADSL SETTINGS 32 3 6 UPNP SETTINGS 32 3 7 DDNS SERVICE SETTINGS 32 3 8 SYSTEM SETTINGS 36 3 9 ALIAS SETTINGS 37 3 10 DATE TIME SETTINGS 37 3 11 USERS SETTINGS 38 3 12 INDICATOR SETTINGS 38 3 13 BACKUP RESTORE 39 3 14 OTHER SETTINGS 40 3 15 MAIL SERVICE SETTINGS 41 3 16 FTP SERVICE SETTINGS 42 3 17 ALARM SERVICE SETTINGS ...

Page 3: ...ing and managing images are simple by clicking the website through the network 1 1 Features Powerful high speed video protocol processor High sensitivity 1 4 CMOS sensor Picture total 300k pixels Optimized MJPEG video compression for transmission Multi level users management and passwords definition Embedded Web Server for users to visit by IE Support wireless network WI FI 802 11 b g Supporting D...

Page 4: ...ight vision 3 LENS CMOS sensor with fixed focus lens Default is 6mm 3 6mm optional 4 Network Indicator LED If there is network activity the LED will blink 5 Microphone Build in microphone 6 Cover Color cover to hide the LEDs 7 Wireless Antenna WI FI Antenna 1 3 2 Rear Side Panel Figure 1 2 Shenzhen Apexis Electronic Co Ltd Tel 86 755 26509025 Fax 86 755 26509229 4 ...

Page 5: ...gure 1 3 Original Apexis IPCAM have some stickers at the bottom such as MAC address sticker QC sticker etc If your camera does not have these stickers it may be a clone one clone Apexis IPCAM could not use the original firmware and obtain our good after sale service 1 4 PC System Requirements System configuration requirements Example for viewing four IPCAM CPU 2 06GHZ or above Memory 256M or above...

Page 6: ... the front of the camera will flash The indicator LED can be controlled by software Figure1 4 1 6 Software Installation Attention In order to make the installation correctly we suggest that turn off your Firewall and Antivirus before install the ActiveX Don t worry it is safe Software installation is the key to the successful use of this product Install the follow software 1 IP Camera Tool Open th...

Page 7: ...ience www apexis com cn www apexis cc Figure1 6 Figure1 7 Figure1 8 After this done the icon IP Camera Tool will be displayed on desktop automatically Shenzhen Apexis Electronic Co Ltd Tel 86 755 26509025 Fax 86 755 26509229 7 ...

Page 8: ...ge to your IP Camera IP Camera terminal shall be installed in an indoor environment where the rain or snow could not pour it Do not touch the lens of the IP Camera at will The optimum focus range has been set before it is delivered out of the factory If you turn the lens it may cause incorrect focus and vague images For firmware upgrading or connection with an external refer to detailed instructio...

Page 9: ...own in Figure 1 9 3 The IP Cameras installed within LAN do not share the same subnet with the monitoring PC A prompt as shown in result field prompt Subnet doesn t match double click to change Click the left mouse button to choose the prompt and click the right mouse choose Network Configuration to set the static IP address of the Camera to the same subnet as LAN Figure 2 3 NOTE If it shows Subnet...

Page 10: ...etimes if there is no IP address showed on the IP Camera tool maybe it s blocked by firewall then add the MAC ID to the router and give it a fixed IP or add the MAC ID as a trusted site There are two MAC Address one is Device MAC ID the other is WIFI MAC ID WIFI MAC ID you can find it from the sticker at the bottom of the camera if this sticker lost you can login your WIFI router check the host st...

Page 11: ... IP of your router DNS Server IP address of IPS network provider You can also set it s the same as the Gateway NOTE You can find the Subnet Mask Gateway DNS Server from your router or check the local connection status of your computer get all the parameters Normally two DNS servers are optional Http Port LAN port assigned for the equipment default is 80 You could set another port number like 81 80...

Page 12: ...4 Refresh Camera List Refresh camera list manually 2 1 1 5 Flush Arp Buffer When cable network and wireless network of the device are fixed IP address There is a problem you may encounter is can search the camera IP but can t open the camera web page you may try to use Flush Arp Buffer 2 1 1 6 About IP Camera Tool Check the IP Camera Tool Version and IP Camera ActiveX Control Version here 2 2 Came...

Page 13: ...password the Sign In interface will pop up There are three models to login figure 2 7 Figure 2 7 1 Active Mode For IE Browser available in IE6 0 or above explorer 2 Server Push Mode available in Firefox Safari and Google Chrome browser 3 Sign in mobile phone available in Mobile phone Shenzhen Apexis Electronic Co Ltd Tel 86 755 26509025 Fax 86 755 26509229 13 ...

Page 14: ...d sign in Figure 2 8 The first time login the camera maybe get ActiveX prompt as the picture above please click the prompt and choose Run Add on refresh and login the camera again then will see live video details as below Figure2 9 Figure 3 0 Shenzhen Apexis Electronic Co Ltd Tel 86 755 26509025 Fax 86 755 26509229 14 ...

Page 15: ...le Especially Enable Download unsigned ActiveX controls Enable Initialize and script ActiveX controls not marked as safe Enable Run ActiveX controls and plu ins Figure 3 1 In addition you can also click Start menu Internet Explorer choose Internet attributes to enter or via If you allowed the ActiveX running but still could not see live video only a Red Cross Control Panel Internet Explorer enter ...

Page 16: ...Google Browser and sign in uch as Play Stop Record tware does see live video please close your firewall or anti virus software and try again 2 4 For Safari Firefox Google Browser C Server Push Mode doesn t support ActiveX so some functions are not available s Audio Talk etc if you want to use these functions please use IE browser Figure 3 3 Shenzhen Apexis Electronic Co Ltd Tel 86 755 26509025 Fax...

Page 17: ...it can work with our IP Camera Figure 3 4 2 6 ActiveX Mode For IE Browser Login the camera in ActiveX mode the main User Interface as below NOTE There are 3 levels of users Visitor Operator Administrator if you login with different users the use authority is different See 3 11 User Settings Figure 8 5 2 7 For Visitor When login as Visitor you can enter the IP Camera for visitor Visitor is the lowe...

Page 18: ...u want to view 4 9 channels you should set the Multi Device firstly See 3 1 Multi Device Settings Status of Channels There are 9 icons at the bottom of the UI which show the status of each channel of the camera Grey color means there is no device connected to the main device from this channel Green color means the device connected from this channel and it works well Red color means the device of t...

Page 19: ... Means On Screen Display click Audio video OSD set display date and time on the video Disabled Click this one means clear the OSD Color Can set the OSD text color as black yellow red white blue etc Add time stamp on record Click this there will be time OSD on record video files Figure 3 7 Rate and Resolution Rate Set video frame here from full speed to 1fp 5s Figure 3 8 ...

Page 20: ...ain it will stop record The record file will be saved to the folder you set Figure 10 8 Figure11 0 Click it to collect the sound around the camera if you plug a earphone or a speaker in the computer which you are using you will hear the sound around the camera This IP Camera has a built in microphone when you click it to start work the icon will change to red color click it again will stop audio f...

Page 21: ...dio Video Settings Î Î Figure 4 2 Audio buffer Click this icon it will show five numbers which means 1 2 3 4 5 seconds buffer of audio Reversal Click this icon to see the reversal image Click again will back to normal Mirror Click this icon to see the mirror image Click again will back to normal NOTE You can choose Reversal and Mirror function when you set up the camera in a special position Shenz...

Page 22: ...ity of video Click to adjust the value Default all Click it to set all the parameters back to factory setting NOTE If you login the camera there is no video displayed and the parameter of bright contrast is blank maybe you can try to click default all to set the parameters back to factory setting to get live video NOTE For Operator if you click other menus which operator don t have the right to op...

Page 23: ...can support max 9 channels device at the same time 3 1 1 Set Multi Device in LAN In the Multi Device Settings page you can see all devices searched in LAN The 1st device is the default one You can add more cameras listed in LAN for monitoring This web software supports up to 9 IP Cameras online simultaneously Click The 2nd Device and click the item in the Device List in Lan it will fill the Alias ...

Page 24: ...venience www apexis com cn www apexis cc Figure 4 7 Click Live Video and then select to see four channels or click to see nine channels Figure 4 8 Shenzhen Apexis Electronic Co Ltd Tel 86 755 26509025 Fax 86 755 26509229 24 ...

Page 25: ...y View 3 7 DDNS Service Settings And also these cameras work well with DDNS Login the first camera by DDNS domain name and port this camera will be as the host camera Figure 5 0 Click Multi Device select Multi Device Settings Choose the 2nd Device fill in the 2nd camera s Alias Host Http Port User Password by manual click Add Set more devices in the same way after all done please click Submit Shen...

Page 26: ...s DDNS domain name and without http it s not the Lan IP address If you have several cameras you can use the same DDNS domain name just set different port number for each different camera Figure 5 1 Note Add the other camera in the same way Click submit to add all of them Figure 5 2 Shenzhen Apexis Electronic Co Ltd Tel 86 755 26509025 Fax 86 755 26509229 26 ...

Page 27: ...e Firmware If you want to upgrade the camera please upgrade Device Firmware first then upgrade Web UI Click Browse and choose correct bin file then click Submit to do upgrading NOTE Before doing upgrade via Browser please make sure the IP Camera Tool of your computer could find the camera s IP Attention Please must keep the power on during upgrading and the better use wired mode Please don t try u...

Page 28: ... 5 5 3 1 5 Reboot Device Click Reboot the device will pop up a prompt select OK then the device will reboot Figure 5 6 3 2 Network Settings Click Network will pop up the prompt as below 3 3 Basic Network Settings Here you can fix the camera s IP address means set the static IP address of camera manually You can also do the same settings from IP Camera Tool Figure 2 3 Shenzhen Apexis Electronic Co ...

Page 29: ... 5 7 If you don t know Subnet Mask Gateway DNS Server Please check the Local Area Connection Status of your computer it contains all these information steps as below 1 Control PanelÎNetwork ConnectionsÎLocal Area ConnectionsÎ Support Î Details 2 Find the local connection icon from taskbar left click it choose Support Î Details Figure 5 8 Figure 5 9 ...

Page 30: ...1 1 Make sure the router is wireless router 2 Make sure the Wi Fi antenna installed 3 Make sure whether there is encryption of the WLAN of router if there is encryption keep the key 4 Login the camera click Network Wireless Lan Settings Scan please scan 2 times then you will find the WLAN from the list choose the one you use Figure 6 2 5 If there is no encryption just click Submit Figure 6 4 6 If ...

Page 31: ...More Security More Convenience www apexis com cn www apexis cc Figure 6 3 Figure 6 4 Figure 6 5 Shenzhen Apexis Electronic Co Ltd Tel 86 755 26509025 Fax 86 755 26509229 31 ...

Page 32: ...ing automatically It s helpful for using DDNS if your router support UPnP then you no need do port forwarding in router Figure 6 9 NOTE Here UPnP only for port forwarding now It has much relation with security settings of your router make sure the UPnP function of router is ON Attention If your router doesn t support UPnP function it may show error information So we recommend you do port forwardin...

Page 33: ...If you use third party DDNS please choose the server you use such as 3322 org or dyndns org as below Figure 7 2 Figure 7 3 You have to register an account firstly keep the user password host then input it NOTE Only one DDNS can be chosen for example if you use manufacturer s DDNS the 3rd one won t work if use the 3rd DDNS the manufacturer s one won t work Change the camera s port Shenzhen Apexis E...

Page 34: ...r to the IP of your camera correctly then the DDNS will work Because there are so many kinds of routers from all over the world so it s difficult to show a fix steps but there are some samples of different routers port forwarding settings as below just for reference TP LINK 1 Login the router 2 Choose Forwarding select Virtual Servers 3 Click the Add New button pop up below Figure 7 5 Fill the ser...

Page 35: ...outer 2 Choose Advanced select Virtual Servers 3 Input the port IP address Protocol then click save NOTE The public port private port should be the same as camera s port choose the protocol to be both Figure 7 7 After all these 4 steps done then you can use the DDNS freely check the DDNS status from the camera as below and get the link of DDNS for internet view Step Login System Device Info Shenzh...

Page 36: ...ure 7 9 3 8 System Settings Î Figure 8 0 3 8 1 Device Info You can find the information about Device ID Firmware Version Embedded Web UI Version Alias Alarm Status DDNS Status UPnP Status and MSN status Shenzhen Apexis Electronic Co Ltd Tel 86 755 26509025 Fax 86 755 26509229 36 ...

Page 37: ... any new name for your camera here then click Submit Figure 8 2 3 10 Date Time Settings Set the date and time for your camera Choose the Clock Time zone of your country You can choose Sync with NTP Server Figure 8 3 or Sync with PC Time Figure 8 4 Figure 8 3 Shenzhen Apexis Electronic Co Ltd Tel 86 755 26509025 Fax 86 755 26509229 37 ...

Page 38: ... you can only view Details 2 7 z Operator You can control the direction of IP Camera and set some parameter Details 2 8 z Administrator You can setup the advanced configurations of the IP Camera Details3 1 3 22 Figure 8 5 3 12 Indicator Settings Figure 8 6 Set the pilot lamp mode the following three options 1 Non connected network out Twinkle while connect to the internet and turn off when departe...

Page 39: ...ve all the current settings that you have set already you can click Submit then all the parameters you set will store as a parameters bin file 2 Restore Restore IP Camera all the Parameter if you want to change the camera s settings to a certain status which has a backup click Browse to load the bin file then Submit it Log Figure 8 8 Record User information including weekday date time user name vi...

Page 40: ...e and password add the MSN buddy max upto 10 friends after submit the user will be shown in your MSN friend list Click System Device Info to check the MSN status After it run your MSN open the chat dialog type in the word url after a few seconds you will get a reply for the remote access ip address for this ip camera 3 14 Other Settings Î Figure 8 9 Figure 9 0 Here you can configure some additiona...

Page 41: ...s SMTP Port usually is 25 some SMTP server have its own port such as 587 Need Authentication If there is SMTP user password please select authentication SMTP User Input correct SMTP User here Some SMTP User is the sender s full email address such as test qq com some are without suffix only the username such as test SMTP Password Input correct SMTP password here NOTE Please click Submit firstly bef...

Page 42: ...he server 8 The server does not support the authentication mode used by the device Report Internet IP by Mail If select it you will receive emails which contain the camera s internet IP When camera power on or Internet IP changed it will send the internet IP by mail For example IPCAM s URL is http 121 213 109 69 1008 3 16 FTP Service Settings Set the FTP Service you can upload images to your FTP s...

Page 43: ... server Please check FTP Server is correct or not 2 Network Error Please try later 3 Server Error 4 Incorrect user or password Please check the username and password is correct or not 5 Can not access the folder Please be sure the folder exists and your account is authorized 6 Error in PASV mode Please be sure the server support PASV mode 7 Error in PORT mode PASV mode should be selected if the de...

Page 44: ...e is motion detection triggered Figure 9 7 After enable motion detect armed if there is motion triggered the Alarm Status will turn to Motion Detect Alarm Figure 9 8 Figure 9 8 3 17 2 Motion Detect Sensibility You can choose level 1 10 level 10 means the most sensitive 1 means the least of all Shenzhen Apexis Electronic Co Ltd Tel 86 755 26509025 Fax 86 755 26509229 44 ...

Page 45: ... to enable it Figure 10 0 There are two options for Trigger Level Figure 10 1 High When the external alarm device is close then the alarm triggered Low When the external alarm device is switching off then the alarm triggered Figure 10 1 There are two options for Output Level Figure 10 2 High Choose it the IO Pins work as a switch which is closed Low Choose it the IO Pins work as a switch which is ...

Page 46: ...control IO output Switch ON OFF See Figure 4 4 NOTE All the pins work as switch only 3 18 Send Mail on Alarm Choose it it will sent picture and mail inform to customer s e mail once alarmed Firstly you should finish the Mail Service Settings Figure 9 1 NOTE It usually will send 6 snapshots by one email to your mailbox for each alarm triggered Each alarm will last for 60 seconds Upload Image on Ala...

Page 47: ...linking Figure 10 7 2 If you set Sound on Alarm plug an earphone or a speaker to the computer you use you can hear the beep sound when alarmed Figure10 6 3 If you set Record on Alarm the camera will record automatically for approx one minute You can find the record file in the folder which you set Figure 10 9 4 If you set Send Mail on Alarm you will receive email alarm alert once motion triggered ...

Page 48: ...le it will start alarm record automatically the record file will be saved to the specified path here set Figure 11 0 NOTE If you couldn t set the path here in Windows 7 or Vista please do it as below Windows7 or Vista s security level is higher than Windows XP 2000 for Path Settings 1 User could add the Device IP address to the IE s Trusted sites firstly The step is IE browser Tool Internet Proper...

Page 49: ...as below Figure 11 2 NOTE Server Push Mode does not support ActiveX Play Stop Record Audio Talk Multi device settings Path settings functions are controlled by ActiveX so if you use Safari Firefox Google chrome browser it is impossible to find these options The other functions are the same as ActiveX Mode For IE Browser Shenzhen Apexis Electronic Co Ltd Tel 86 755 26509025 Fax 86 755 26509229 49 ...

Page 50: ...n the camera you will see the main user interface as below Figure 11 3 NOTE Mobile phone Mode doesn t support ActiveX In mobile phone mode it only supports some easy functions such as Resolution Mode Bright Contrast Pan Tilt control Snapshot Reversal Mirror IO Linkage functions Shenzhen Apexis Electronic Co Ltd Tel 86 755 26509025 Fax 86 755 26509229 50 ...

Page 51: ...them in the same subnet of your computer Figure 2 3 4 1 3 IP Address configuration Check whether IP address of the IP camera server shares the same subnet as your work station Click My Computer Control Panel Network Dial up Connections LAN Attributes Internet Protocols TCP IP and check IP Address and Subnet Mask Make sure they are in the same subnet when configuring Camera s IP address manually 4 ...

Page 52: ...ess of the camera manually 4 1 9 I can t find multi device settings and record icon Record and multi device function are controlled by activeX controller So if you use Safari Firefox Google chrome it is impossible to use these functions 4 1 10 Camera can not connect wireless If your camera could not connect wireless after you set wireless settings and plug out the cable Please check whether your s...

Page 53: ...Use a switch for multiple IP Camera Servers rather than a HUB 4 1 15 How to register an account from DDNS web You can enter http www dyndns com and register an account more details please check the Quick Installation Guide 4 1 16 Why pop up the prompt Fail to connect to the device This prompt only appeared in the case of using multiple cameras When you set multiple cameras the device status light ...

Page 54: ...ase T 100Base TX Ethernet Port Supported Protocol TCP IP DHCP SMTP HTTP DDNS UPNP PPPoE FTP DNS UDP GPRS Wireless LAN Support wireless network Wi Fi 802 11 b g WEP Encryption Disable 64 bit 128 bit WPA WPA2 Encryption TKIP AES Physical Environment Power Supply 5VDC 2A External Power Adapter Power Consumption 5W Max Operate Temperature 0 C 55 C 14 131 Operate Humidity 20 85 non condensing Storage t...

Page 55: ...firstly if they could not resolve your issue please contact our company This user manual is based on the latest version of our camera System Firmware 17 22 2 30 Web UI 20 8 2 61 If your cameras do not support some special functions showed in the manual please contact our technical support team to obtain the latest Firmware and WEB UI file for doing upgrade NOTE Some old version cameras can t be up...