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APPLIED ELECTRONICS OMNI SPLITTER WARRANTY TERMS AND CONDITIONS
SHIPPING POLICY:
All shipments are "Freight On Board" Newport News, Virginia, and shall be in good order upon release
to the carrier. All claims for damage or loss in transit must be filed by the consignee against the
carrier. All freight should be checked for quantity against bill provided by the carrier. Inspect
shipments by removing all packaging and checking the equipment for damage to chassis, cables,
connectors & controls before signing carrier's receipt. Any product exhibiting external damage should
immediately be tested for correct operation as internal damage may also have occurred. Damage
noted on freight bill will enable consignee to file a claim against the carrier. Any transport insurance is
the responsibility of the purchaser. Applied will not be held responsible or liable for damage, loss or
delay in transit.
PRODUCT GUARANTEE:
Applied guarantees that its Omni DMX Splitter products will be free from defects in workmanship and
materials for a period of five (5) years from date of shipment. Defects in workmanship or materials
becoming evident within the warranty period will be repaired by Applied at no cost for parts or labor to
the customer. Applied reserves the right to replace any product or part with the same or equivalent
item rather than repair it. Replaced items become the property of Applied. This guarantee applies only
to products that have been used and maintained according to manufacturers guidelines and does not
cover damages incurred in transit or as a result of improper use. These damages include but are not
limited to those caused by improper voltage or installation, drops and falls or short circuits in
connected equipment. Applied reserves the right to inspect product for damage not covered under
this guarantee before conducting repairs. The customer is responsible for shipping product to Applied
for service. If repaired under warranty, product return shipping will be paid by Applied. Items repaired
or replaced under warranty do not extend or renew the original guarantee period.
Except as expressly stated and warranted herein: (i) Applied disclaims any other warranties, whether
express or implied, including any warranty of merchantability or fitness for a specific purpose; (ii) this
warranty extends exclusively to the original purchaser of the warranted goods and subsequent
purchasers are not covered by this warranty; (iii) this warranty does not apply to a part which the buyer
misuses, damages, improperly maintains, repairs, or replaces with a part not of Applied's manufacture;
and (iv) except for its duty to repair or replace defective parts, Applied shall not be liable for any
additional costs, consequential or incidental damages resulting from a defective part.
Applied reserves the right to change materials or design, when, in our opinion, such changes will
improve the product. This warranty is performable in Newport News, Virginia and all obligations,
rights, and duties of buyer and Applied shall be governed by the laws of the State of Virginia.
RETURN POLICY:
Prior to returning any item purchased from Applied, a customer must first contact Applied to obtain a
Returned Goods Authorization number (RGA#). Returned goods without prior authorization will not be
accepted. Applied reserves the right to refuse return shipments where the freight has not been pre-
paid by the returning party. A restocking fee of 25% will be charged on all returns in good resalable
condition. Items received in poor or damaged condition will be subject to all applicable repair costs
plus the 25% restocking fee.
INSPECT ALL ITEMS FOR ANY DAMAGE BEFORE SIGNING BILL OF LADING
Omni DMX Splitter V1.01 1/31/19
