TROUBLESHOOTING
PCM-1015/PCM-1215 POS Monitor
25
Touch Panel is not working properly.
1.
Check whether the Touch Panel Driver has been correctly installed in the PC.
2.
If the touch panel can detect the finger touch but the cursor is drifting, use
the touch tool (in the Driver CD) to execute calibration or draw test.
The Magnetic Stripe Reader is not working properly.
1.
Check whether the MSR is powered properly by the system: if the buzzer
beeps twice after restarting the system, it means the MSR is powered
correctly.
2.
Install the MSR driver if it is necessarily required in your Operating System.
3.
Test the reader with another card. If that works, the MSR is functioning
properly.
4.
Wipe the MSR slot with a soft cloth then try again.
NOTE:
If the problem goes beyond the scope of this manual or remains unresolved, DO
NOT repairs it by yourself, contact your dealer for assistance.
