F–2
PacketMax 5000 Installation and Operation Manual, 10007678 Rev J
Chapter F. Troubleshooting
SS cannot register all its
service flow.
If the number of SSs registering
exceeds the number of supported SSs
configure in the BS.
Move the SS to another sector.
If the SS’s configuration file specifies a
larger number of Classifiers.
Reduce number of Classifiers.
The SS’s configuration file specifies
Service Flows for which the BS does
not have any reserved bandwidth.
Install more capacity or move the SS
another sector.
Base Station
MSC does not get an IP
address from EMS.
Wrong Mac address
Check the Mac address of the port that
you have connected to matches the
Mac address in EMS.
Verify the correct Mac address using
the “showmsc” command (CLI Refer-
ence manual).
Base Station and EMS are not on the
same network.
Check the EMS and BS are on the
same collision domain/same layer 2
subnet.
More than one dhcp in the server.
Check dhcp and make sure that there
is only one dhcp in the server.
Radio does not initialize
WSC and BSR are not connected prop-
erly.
Check to see if the cable is properly
connected to the WSC and BSR.
Check to see it meets the distance and
cabling specifications listed in this man-
ual. Use a known good WSC or BSR to
isolate the failing portion.
TFTP failure
Config files are not in the right location
and Backend Server is still running.
Point config files to the right location.
No DHCP entry
Using third party DHCP and TFTP and
while adding SS and BS the DHCP
entry will not be created.
Users have to manually create DHCP
entry.
LED sequence unclear
Shelf Manager- WSC
OOS LED - Does not indicate
red
Indicates red, only when the system is
out of service.
Wait till the OOS LED turns red. This
implies the card is safe to remove.
Minor LED
-
Does not indicate
orange color.
This LED indicates an orange color
only when something is not working
and there is a minor alarm.
Link LED- Does not show
solid green light.
This could imply that the WSC is not ini-
tialized
Check if WSC is initialized
Table F-1
Troubleshooting Problems and Corrective Actions (Continued)
Summary of Contents for PacketMAX 5000
Page 10: ...Preface Preface vi PacketMax 5000 Installation and Operation Manual 10007678 Rev J ...
Page 14: ...Table Of Content TOC 4 PacketMax 5000 Installation and Operation Manual 10007678 Rev J ...
Page 146: ...E 4 PacketMax 5000 Installation and Operation Manual 10007678 Rev J Chapter E Certifications ...
Page 150: ...F 4 PacketMax 5000 Installation and Operation Manual 10007678 Rev J Chapter F Troubleshooting ...