Apricorn SMART-ER, User Manual

Page 1: ...USER GUIDE APRICORN S SMART ER UTILITY for SMART Error Reporting and Healthy Hard Drives Be alerted to potential problems before your hard drive or system crashes Ver 2 0 ...

Page 2: ...tates of America see Title 17 United States Code Copyright 2007 License Agreement The SMART ER software is licensed not sold to you by Apricorn Inc for use under the terms of the license You can read the End User License agreement in full starting on page 16 in this manual or read it from the software installer during the installation process By indicating your acceptance of the license agreement ...

Page 3: ... property page 7 w Volumes property page 8 w Alerts property page 9 w Logging property page 10 w About property page 11 w How to register your trial version 12 w Send e mail on SMART ER alert 12 w Simulate SMART error 13 w SMART off Line test 14 w Help menu 14 w Uninstalling SMART ER 15 w Contacting technical support 15 w End User License Agreement 16 w FAQ s 19 ...

Page 4: ...signated support person This allows the corrective action before the drive actually starts to fail although it should be noted that S M A R T cannot predict ALL drive failures The only fail safe way to protect against data loss from a catastrophic drive failure is to implement a regular backup plan Check out Apricorn s website www apricorn com for our EZ to use backup utility What is S M A R T S M...

Page 5: ...ton and then on the window with the registration number click on the Install SMART ER Software button If you downloaded it click on the SMART ER Setup msi file 3 The License Agreement Dialog appears Please read through first and Click YES if you accept the terms 4 On the Install For window you have the option to choose between installing the program for all users or you only Check the appropriate ...

Page 6: ... Click Install to begin the installation once completed Click Finish When the installation is complete you will notice a SMART ER icon in your system tray Your system tray is located in the lower right hand corner of your desktop By pointing your mouse over the SMART ER icon you will get a message SMART ER status OK ...

Page 7: ... one internal hard drive on your system you can select it from the Select Drive drop down box Every time you pick a new drive the IDE ATA parameters will change to match that hard drive selected Click on the check boxes to enable or disable the option for the selected drive SMART ER is not functioning until the enable check box is checked Furthermore if you have more than one hard drive on your sy...

Page 8: ... drop down box To monitor the free space on the hard drive click on the check box to enable this monitoring to occur Adjust the slider to the desired free space minimum for the selected volume If the free space on this volume falls below this percentage SMART ER will issue an alert Note Although smart error reporting is not supported on external hard drives they will be listed on this page with th...

Page 9: ...ge SMART ER s alert options The polling period for both the S M A R T status and free space checks can be set from every 5 minutes to every 8 hours The default polling period for both is every hour E mail alerts can be enabled for S M A R T errors free space errors or both ...

Page 10: ...cknowledge the SMART error If you click on the Clear button this will erase all the error condition alerts and acknowledgments in the SMART ER error log If you click on the Print button it will print all error condition alerts and acknowledgments recorded since the error log was last cleared Note The log is stored as a file in the SMART ER directory ...

Page 11: ...rty page displays information about the SMART ER program Click on the Apricorn Website to launch a browser and view more information about SMART ER and Apricorn s other products About Page Registered Version About Page Unregistered Version ...

Page 12: ...ls on SMART ER alerts SMART ER has a feature that can send out an E mail if it detects an error condition To configure these options click the check boxes to enable sending E mail on SMART error and free space error This feature should only be enabled if this computer has a permanent connection to the internet or is automatically configured to connect when necessary 1 Fill in the E mail From field...

Page 13: ...ty Page you will notice a feature to Simulate a SMART Error To enable this feature click on the check box and click OK A window will pop up with a SMART Error Detected Simulated The SMART ER icon in the system tray will change to an error symbol ...

Page 14: ...n the check box and click OK The check mark in the box will disappear SMART Off Line Test On the Drives Property Page there is an option called Run SMART Off Line Test This will trigger a low level internal drive process that will rigorously test all aspects of the drive s integrity This test can take from a few minutes to over an hour to complete Also some drives will abort or suspend the off lin...

Page 15: ... on Start 2 Click on Control Panel 3 Double click on Add Remove Programs 4 Click on SMART ER and click Remove 5 A window will pop up with Are your sure you want to uninstall SMART ER from your computer click Yes to uninstall or No to close the uninstall program Contacting Apricorn s Technical Support Apricorn provides the following helpful resources for you 1 User s Guide 2 Apricorn s Website http...

Page 16: ...ed a license and b Install an additional copy of the Software on a second portable device for the exclusive use of the primary user of the first copy of the Software provided the copy contains all of the original Software s proprietary notices and remains subject to this Agreement 2 You may use the Software solely for your own internal business purposes You may not modify translate reverse enginee...

Page 17: ...atically if you fail to comply with the terms and conditions of this Agreement You may terminate this license at any time by ceasing all use of the Software and Documentation Upon any such termination you must destroy all copies of the Software and Documentation No refunds or credits will be due LIMITATION OF LIABILITY UNDER NO CIRCUMSTANCES SHALL APRICORN OR ITS SUPPLIERS OR RESELLERS BE LIABLE T...

Page 18: ...netheless remain in full force and effect This Agreement shall be construed governed and enforced solely and exclusively by the laws of the State of California USA excluding conflict of law provisions The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded from this Agreement You hereby agree that the courts located in the county of San Diego the State ...

Page 19: ...ner of your desktop Click on the About Page Click on the Purchase Button After you purchase SMART ER you will recieve an email with your registration number for SMART ER Click on the About Page click on the Register Button Enter your registration number here and click OK You just successfully registered SMART ER Click OK ...

Page 20: ...12191 Kirkham Road Poway CA U S A 92064 1 858 513 2000 ...