Fault and Troubleshooting
Fault Fenomenon
Possible Causes
Solutions
Screen not bright
1.
Power supply circuit not
connected
2.
Circuit fault
Check if the power supply is connected
Send it to the designated after-sale
network for repair
Screen not bright
Heating plate not
heating
1.
Circuit fault
2.
Fuse burn out
3.
Heating plate fault
Send it to the designated after-sale
network for repair
Screen bright
Heating plate not
heating
1.
Circuit fault
2.
Heating plate fault
Send it to the designated after-sale
network for repair
Low holding
temperature
1.
Liner not in place; hang
in the air
2.
Foreign matter between
the liner and the heating
plate
3.
Deformation of liner
4.
Circuit fault
5.
Sensor fault
Rotate the liner gently to bring it back to normal
Clean the foreign matter, but do not
wash it with water directly
Send it to the designated after-sale
network for repair
Food stick to bottom
1.
Liner not in place; hang
in the air
2.
Food not stirred for a long
time
3.
Deformation of liner
4.
Circuit fault
5.
Sensor fault
Rotate the liner gently to bring it back
to normal
Stir food on time
Send it to the designated after-sale
network for repair
Buzzer ring 10 times
Digital flash show E1/
E2/E3/E4
1.
Liner not in place
2.
Foreign matter between
the liner and the heating
plate
3.
Circuit fault
Rotate the liner gently to bring it back to normal
Clean the foreign matter, but do not
wash it with water directly
The temperature sensor is open or shorted, or
the input power is not correct. After adjusting
the power and switch on again, the fault still
exists. Please send it to the designated after-sale
network for repair
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