Aqara FAQ Hub
Page 3
How do I choose the Aqara Hub installation
location?
1. It is recommended that the hub be installed at
the center area of the accessories to ensure that
the hub and all accessories can communicate
steadily. If the distance between the accessories
and the hub is too far apart, the accessories may
appear to be offline. In this case, please add
another hub and connect the accessories to the
newly installed hub.
2. The hub should not be too far away from the
router whenever possible. In order to ensure stable
Wi-Fi communication, a straight-line distance of 2
to 6 meters (6 to 19 feet) is the most optimal.
3. To ensure that the hub’s signal can reach longer
distances, it is recommended that the hub be
installed no less than 1 meter (3 feet) from the
ground.
