5
7. Fault finding
The unit may not skim correctly if the relation between the demanded air and the water is
not in the right range. Some reasons may be:
- the water level in the sump is incorrect. It must be maintained between 10 and 15 cm.
- the capacity of the return pump to the aquarium is too low. It is possible that the water
level in the prefiltration chamber where the venturi pump is located is lower than in the
sump tank. The capacity of the return pump has then to be increased. Subject to the
operating parameters a suitable pump for this system may be the
Ocean
Runner 3500
- the air injection pipe or hose or the pump housing with the needle wheel is obstructed
and requires cleaning. Do not use a sharp object
- the air injection pipe of the nozzle is under water or disconnected. Rectify the situation.
- the needle wheel is damaged and requires replacement
8. Warranty
Should any defect in material or workmanship be found within twenty four months of the
date of purchase
undertakes to repair or, at our option, replace the defective
part free of charge – always provided the product has been installed correctly, is used for
the purpose that was intended by us, is used in accordance with these operating
instructions and is returned to us carriage paid. The warranty term is not applicable on any
consumable products.
Proof of Purchase is required by presentation of an original invoice or receipt indicating the
dealer’s name, the model number and date of purchase, or a Guarantee Card if appropriate.
This warranty may not apply if any model or production number has been altered, deleted or
removed, unauthorised persons or organisations have executed repairs, modifications or
alterations, or damage is caused by accident, misuse or neglect.
We regret we are unable to accept any liability for any consequential loss.
Please note that the product is not defective under the terms of this Warranty where the
product, or any of its component parts, was not originally designed and / or manufactured
for the market in which it is used.
These statements do not affect your statutory rights as a customer.
If your
product does not appear to be working correctly or appears to be
defective please contact your dealer in the first instance.
Before calling your dealer please ensure you have read and understood the operating
instructions. If you have any questions your dealer cannot answer please contact us
Our policy is one of continual technical improvement and we reserve the right to
modify and adjust the specification of our products without prior notification
- Bissendorf 1/ 03
