16
Symptoms
Possible Cause(s)
Possible Resolutions
No Power
MCB Switch off
Check MCB
Inadequate wiring of power to spa
Fuse blown in control box
Consult electrician
Replace fuse
RCD Tripped
Reset
RCD Connected Improperly
Consult electrician
No Circulation
Impeller clogged
Access and clean
Water level too low
Top up water
RCD Repeatedly Tripping
Power Supply
Check power supply is adequate
Short in Grounding
Consult your electrician.
Jet Surge
Water level too low
Pump suctions are blocked
Top up water Clear
the suctions
No Heat
Heater is not switched on
Water level is too low Heating
element is damaged
Turn on heating (See Manual)
Top up the water
Contact seller
Noisy Motor
Damaged or worn bearings
Low voltage
Low water level
Frozen pump
Contact seller
Check electrical supply
Top up the water
Thaw out
Display Panel Not Working
Poor connection
Unplug and reconnect the cable
Pump doesn't turn on
No power to the pump
Low water level
Air Lock
See “No Power” above
Top up the water
See “Air Lock” in user’s manual
Thermometer button
flashes when the Heat
Button is
pressed
Not enough pressure to the
circulation pump
Operate the circulation pump for a
few minutes before turning on the
heater.
UNLESS YOU HAVE THE APPROPRIATE ELECTRICAL LICENCE DO NOT OPEN THE SPAS
COMPUTER BOX, PLEASE CONTACT THE STORE OF PURCHASE FOR DETAILS OF A
LICENCED CONTRACTOR.
If you have any issue with your spa and the troubleshooting does not resolve your issue, please
contact the store of purchase before engaging a technician or electrician for help.
