Outdoors Insight Inc. 15
How to Obtain Service
One Year Limited Warranty
Outdoors Insight, Inc. warrants its products to be free from defects in materials and
workmanship for a period one-year from the original date of purchase. Aqua-Vu will at its
sole discretion repair or replace any components that fail in normal use. Failures caused
by abuse, misuse, alteration, or self-repair are not covered under warranty. The warranty
is valid for the original owner and is non-transferable.
Customer Service
We want our products to provide you with a pleasant on-the-water/ice experience.
That means maximum customer satisfaction. If you have a problem with your Aqua-
Vu unit please contact Outdoors Insight, Inc. Customer Service at one of the following
methods:
Our Website:
www.aquavu.com
Chat:
During regular business hours (Central Time) our customer service staff is
available to help you via live chat. Simply visit our home page and click on Chat.
Support:
Click on support—contact us. Enter your name and information and we will
get back to you within 2 business days.
Phone:
Give us a call at 866-755-6303. Normal business hours are 8am to 4pm M-F Central
Physical Address:
• Stop by during normal business hours 8am to 4pm M-F Central
• Our address is: 34076 County Road 3, Crosslake MN 56442
To Service Your Aqua-Vu:
Contact us at one of the above methods. Our customer
service team will issue you a Return/Repair Authorization Number. Please print a copy
of the Return Authorization and include inside your shipping box. We also ask that you
write the Return Number on the outside of the box as this will increase the speed at
which your case is processed. The Address for Returns is:
VIA USPS:
OUTDOORS INSIGHT, INC
PO BOX 368
CROSSLAKE, MN 56442
VIA UPS/FEDEX:
OUTDOORS INSIGHT, INC
34076 COUNTY ROAD 3
CROSSLAKE, MN 56442
