34
Symptom
Possible cause
Action
Water runs from
around hose.
Pressure relief device (PRD) has
operated due to excess pressure
build up.
Turn off electrical isolating switch and
water servicing valve and contact our
Customer services department.
Hose incorrectly fitted.
Ensure hose washer is fitted and hose
is connected correctly and tightly.
Fluctuating water
temperature.
Incorrect handset or hose fitted.
Use only the handset and hose
provided.
Water pressure to shower is
low or unstable.
Check inlet requirements – see
Pressures section, and ensure no
other main water devices are being
used while showering.
Thermal cut-out is operating,
normally making a ‘click’ sound.
Increase the flow by turning
the water control knob in the
cold temperature direction
(anticlockwise). Clean the handset
and spray plate.
Over temperature protection device
has activated.
Increase the flow by turning
the water control knob in the
cold temperature direction
(anticlockwise). Clean the handset
and spray plate.
Poor spray
pattern.
Incorrect handset or hose fitted.
Use only the handset and hose
provided.
Multi pattern handset
incorrectly set.
Adjust spray plate to improve
pattern.
Low water inlet temperature.
Flow rate will naturally be lower
when the inlet temperature is low,
this applies to all electric showers.
Low voltage.
Consult electrician.
Summary of Contents for Quartz Electric
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