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Questions? Email info@aquamaxxaquariums.com
General Info
1. While we take great care to keep any contaminates away from our products during assembly,
please take a moment to clean the reactor and plumbing before attaching to your tank. Only
clean your reactor with warm water. Never clean acrylic with alcohol-based products. Use
caution when handling, as acrylic can scratch easily.
2. Please keep in mind that a media reactor in intended to be a bypass filter, and is not designed
to handle the complete flow and pressure requirements of a large aquarium system.
3. Some media (such as phospate control products) is not designed to be aggressively fluidized
in a reactor -- please read the instructions on your media carefully.
4. The reactor should be cleaned out every time that the media is replaced, ensuring that there
is no media below the bottom plate.
AquaMaxx warrants all AquaMaxx products to be free from manufacturing defects for one year
from the original purchase date when purchased through an authorized AquaMaxx retailer. This
warranty does not cover any damages caused by misuse, neglect, alterations or improper handling
/ transport / maintenance / installation. Physical damages are not covered by warranty. AquaMaxx
does not cover personal injury, personal loss, or other damages associated with the use of our
products. In order to request warranty service, please email us at info@aquamaxxaquariums.com.
A purchase receipt is required for any warranty service. Products requiring warranty service must
be returned to AquaMaxx. You are responsible for the cost of shipping a warranty claim to AquaMaxx
and any damages that may occur during transit. Once a returned product has been inspected, it will
be repaired or exchanged at our discretion and returned to you. International and / or expedited
shipping are not covered under your AquaMaxx warranty.