PROBLEM
1 Cleaner does not pump water or move
2 The Cleaner does not pump water all, or
pumps slowly but moves
3 Cleaner does not move but does pump water
4 Cleaner does not pick up dirt and debris
5 Cleaner does not seem to cover the entire pool
THINGS TO CHECK
a) Check to see if electric outlet has power.
b) Check if Power Supply is plugged into a grounded outlet and the
Cable Assembly is plugged into the Power Supply
.
c) Switch the Power Supply off and on a few times.
Allow 30 seconds between “on” and “of f”.
d) Replace the old Power Supply Fuse with a 250V/5 amp “slow
blow” Fuse.
a) Check to see if Propeller is seized due to accumulation of hair or
debris on the Propellers. Remove the top Screws on each Outlet
Top and clean the Propeller. When reassembling the Outlet Top
do not overtighten the screws.
b) Check to see if the Filter Bag is thoroughly clean. Clean as necessary.
c) Insure that the Intake Valves (9305BL) on the underside of the
Bottom Lids are free to open and close. They should not be
stuck to the body of the Bottom Assembly. These Valve flaps allow
the entry of water and debris. Clean and free the flaps if necessary.
d) If a, b and c are negative, check the Pump Motors. If they are
not functioning, call Aqua Products Tech Support:
(888) AQUATECH/278-2832 or e-mail Commercial@AquaProducts.com.
a) Check to see if forward/reverse motion is obstructed by foreign
matter - hair, debris, etc. on Drive Belts or Drive Tracks
or is there an entanglement with the Cable Assembly.
Clean as necessary.
b) Check if Drive Belts or Drive Tracks have slipped out of place.
Also check for proper tension of Drive Belts and Drive Tracks.
If necessary replace Belts or Tracks.
c) Check for loose Drive Motor connections.
d) If a, b and c are negative, check the master and slave Motors.
Contact Aqua Products Tech Support for assistance:
(888)AQUATECH/278-2832 or e-mail Commercial@AquaProducts.com.
a) Check #2a and b of this guide.
a) Most likely a thorough cleaning of the Filter Bag is needed.
b) Check to see that the Cable Assembly is properly spread out and
is untangled.
c) Allow the Cleaner to run for an additional cleaning cycle.
d) After following instructions a, b and c, if there is still a problem,
contact Aqua Products Tech Support for specific additional assistance:
(888)AQUATECH/278-2832 or e-mail Commercial@AquaProducts.com.
Troubleshooting Guide
PLEASE CHECK THE FOLLOWING BEFORE CALLING YOUR SERVICE CENTER or AQUA PRODUCTS
WARNING! Before troubleshooting the pool Cleaner must be disconnected from the Power Ssupply and the Power Supply
must be unplugged from the electrical outlet to prevent damage to the Cleaner and possible personal injury!
NOTE: The drive motors and pump motors have electrical quick connectors to permit easy replacement.
The electrical main cable also has quick connectors.
WARNING: The Power Supply Cord can only be replaced with the aid of special purpose tools normally
available only to Authorized Aqua Products Dealers, Distributors and Service Centers!
6 Remote Control does not operate properly
a) Make sure that you activate the Remote Control no more than 30
meters (100 feet) away from the Power Supply).
b) Check the battery in the Remote Control Transmitter.
c) If there is still a problem with the Remote Control function of
your Cleaner, contact Aqua Products Tech Support for assistance:
(888)AQUATECH/278-2832 or e-mail Commercial@AquaProducts.com.
