Aquatic 27
Millennium Owner's Manual & Installation Guide
TROUBLESHOOTING GUIDE
WARNING:
Always turn off power at the main electrical service panel when servicing your whirlpool.
SYMPTOMS
POSSIBLE PROBLEMS
SUGGESTED SOLUTIONS
Motor does not start
1) GFCI or circuit breaker in OFF position.
2) Fuses blown or thermal overload open.
3) Locked motor shaft.
4) Motor windings burned out.
5) Defective starting switch inside single-phase motor.
6) Disconnected or defective wiring.
7) Low voltage.
1) Reset GFCI.
2) Contact your electrician.
3) Contact Aquatic
4) Contact Aquatic
5) Contact Aquatic
6) Check and reconnect if needed.
7) Contact your electrician.
Motor does not reach full speed 1) Low voltage.
2) Motor windings connected for wrong voltage.
3) Wiring too small.
1) Contact your electrician.
2) Contact Aquatic.
3) Contact your electrician.
Low pump pressure
1) Pump running at reduced speed.
1) See above.
Motor overheats (protector trips)
1) Low voltage.
2) Motor windings connected for wrong voltage.
3) Inadequate ventilation.
4) Wiring too small.
1) Contact your electrician.
2) Contact Aquatic.
3) Refer to installer/dealer.
4) Contact your electrician.
Chromatherapy doesn’t function 1) Not plugged in.
2) Bulb burned out.
3) Disconnected or defective wiring.
1) Plug in.
2) Replace bulb.
3) Check and reconnect if needed.
Pump delivers no water
1) Jets are closed.
2) Leakage of air into suction system.
3) Impeller clogged.
1) Open jets.
2) Check suction screen for clogs.
3) Clean and unplug.
Low pump capacity
1) Suction or discharge line partly plugged.
2) Pump running at reduced speed.
3) Impeller clogged.
1) Clean and unplug.
2) See “Motor does not reach full speed.”
3) Clean and unplug.
Noisy pump and motor
1) Worn motor bearings.
2) Pumps touching a stationary object.
3) Suction line partly plugged.
4) Pump not supported properly.
1) Contact Aquatic
2) Refer to installer/dealer.
3) Clean and unplug.
4) Contact Aquatic
Leakage of water at shaft
1) Replace pump.
1) Contact Aquatic
Leaking unions
1) O-ring missing or damaged.
2) Plumbing in a bind.
3) Loose unions.
1) Contact Aquatic
2) Contact Aquatic
3) Tighten unions.
Vibration noise
1) Tub or tub plumbing is touching tile/wall.
2) Pump is touching framing.
1) Refer to installer/dealer.
2) Refer to installer/dealer.
Air Bath system does not
operate
1) No power to air blower.
2) Blower Control Box is not plugged in.
3) Control Panel connector to controller box
is disconnected.
4) Blower Motor is disconnected from control box.
1) Reset circuit breakers and GFCI if tripped.
2) Make sure plug is fully inserted into the outlet.
3) Check and reconnect if needed.
4) Plug Blower into control box.
Blower turns off by itself or
before time elapses
1) Blower motor overheated and thermal protection
device deactivated motor (possibly low voltage).
2) GFCI tripped.
1) Check that blower has sufficient ventilation, and
that the intake to the blower is not blocked, clear
and allow motor to cool down. (Check service &
wire size.)
2) Refer to installer/dealer.
Circuit breaker trips repeatedly
1) Defective breaker.
2) Short circuit between bath and breaker box.
3) Other items are connected to the same circuit.
1) Change out breaker.
2) Refer to installer/dealer.
3) Refer to installer/dealer.
Blower does not manually
shut off
1) Defective control panel.
2) Defective control box.
1) Refer to installer/dealer. Replace control panel.
2) Refer to installer/dealer. Replace control box.
Air blower does not function
properly while in the pulse or
wave modes
1) Speed of air setting is set too low.
1) Change the air speed setting to a mid-range setting
before switching to wave or pulse modes.
