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11 Troubleshooting
Check this list before contacting the service.
Doing so will save you time and money. This
list includes frequent complaints that are not
related to faulty workmanship or materials.
Certain features mentioned herein may not
apply to your product.
The refrigerator is not working.
• The power plug is not fully settled. >>>
Plug it in to settle completely into the
socket.
• The fuse connected to the socket power-
ing the product or the main fuse is blown.
>>> Check the fuse.
Condensation on the side wall of the
cooler compartment (MULTI ZONE,
COOL CONTROL and FLEXI ZONE).
• The door is opened too frequently. >>>
Take care not to open the product's door
too frequently.
• The environment is too humid. >>> Do not
install the product in humid environments.
• Foods containing liquids are kept in un-
sealed holders. >>> Keep the foods con-
taining liquids in sealed holders.
• The product's door is left open. >>> Do
not keep the product's door open for long
periods.
• The thermostat is set to a very cool tem-
perature. >>> Set the thermostat to an
appropriate temperature.
Compressor is not working.
• In case of sudden power failure or pulling
the power plug off and putting back on,
the gas pressure in the product's cooling
system is not balanced, which triggers the
compressor thermic safeguard. The
product will restart after approximately 6
minutes. If the product does not restart
after this period, contact the service.
• Defrosting is active. >>> This is normal for
a fully-automatic defrosting product. The
defrosting is carried out periodically.
• The product is not plugged in. >>> Make
sure the power cord is plugged in.
• The temperature setting is incorrect. >>>
Select the appropriate temperature set-
ting.
• The power is out. >>> The product will
continue to operate normally once the
power is restored.
The refrigerator's operating noise is in-
creasing while in use.
• The product's operating performance may
vary depending on the ambient temperat-
ure variations. This is normal and not a
malfunction.
The refrigerator runs too often or for too
long.
• The new product may be larger than the
previous one. Larger products will run for
longer periods.
• The room temperature may be high. >>>
The product will normally run for long peri-
ods in higher room temperature.
• The product may have been recently
plugged in or a new food item is placed in-
side. >>> The product will take longer to
reach the set temperature when recently
plugged in or a new food item is placed in-
side. This is normal.
• Large quantities of hot food may have
been recently placed into the product.
>>> Do not place hot food into the
product.
• The doors were opened frequently or kept
open for long periods. >>> The warm air
moving inside will cause the product to run
longer. Do not open the doors too fre-
quently.
• The freezer or cooler door may be ajar.
>>> Check that the doors are fully closed.
• The product may be set to a temperature
that is too low. >>> Set the temperature to
a higher degree and wait for the product
to reach the adjusted temperature.
• The cooler or freezer door washer may be
dirty, worn out, broken or not properly
settled. >>> Clean or replace the gasket.
Summary of Contents for 578590EI
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