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15
TROUBLESHOOTING AND FAILURE
IDENTIFICATION
Please review this list before calling the service. To do so will save you time and
money. This list includes frequent complaints that are not arising from defective workmanship
or material usage. Some of the features described here may not exist in your product.
Complaint
Possible Reason
Solution
The refrigerator does
not operate
Is the refrigerator properly plugged
in?
Insert the plug to the wall socket.
Is the fuse of the socket which your
refrigerator is connected to or the
main fuse blown out?
Check the fuse.
Compressor is not
running
Protective thermic of the
compressor will blow out during
sudden power failures or plug-out
plug-ins as the refrigerant pressure
in the cooling system of the
refrigerator has not been balanced
yet.
Your refrigerator will start running
approximately after 6 minutes. Please call the
service if your refrigerator does not startup at
the end of this period.
The fridge is in defrost cycle.
This is normal for a full-automatically
defrosting refrigerator. Defrosting cycle
occurs periodically.
Your refrigerator is not plugged into
the socket.
Make sure that he plug is inserted tightly to
the wall socket.
Are the temperature adjustments
correctly made?
There is a power failure.
Call your electricity supplier.
The fridge is running
frequently or for a long
time.
Your new refrigerator may be wider
than the previous one.
This is quite normal. Large refrigerators
operate for a longer period of time.
The ambient room temperature may
be high.
This is quite normal.
The refrigerator might have been
plugged in recently or might have
been loaded with food.
Cooling down of the refrigerator completely
may last for a couple of hours longer.
Large amounts of hot food might
have been put in the refrigerator
recently.
Hot food causes the refrigerator to run longer
until they reach the safe storage temperature.
Doors might have been opened
frequently or left ajar for a long
time.
The warm air that has entered into the
refrigerator causes the refrigerator to run for
longer periods. Open the doors less
frequently.
Freezer or fridge compartment door
might have been left ajar.
Check if the doors are tightly closed.
