53
Complaint
Possible Reason
Solution
Noise
The operation noise
increases when the
refrigerator is running.
The operating performance
characteristics of the refrigerator may
change according to the changes in the
ambient temperature.
It is normal and not a fault.
Vibrations or noise.
The floor is not even or it is weak.
The refrigerator rocks when moved
slowly.
Make sure that the floor is level, strong and
capable to carry the refrigerator.
The noise may be caused by the items
put onto the refrigerator.
Such items should be removed from the top
of the refrigerator.
There are noises like
liquid spilling or spraying.
Liquid and gas flows happen in
accordance with the operating
principles of your refrigerator.
It is normal and not a fault.
There is a noise like wind
blowing.
Air activators (fans) are used in order
to allow the refrigerator to cool
efficiently.
It is normal and not a fault.
Water/condensation/ice in the refrigerator.
Condensation on the inner
walls of refrigerator.
Hot and humid weather increases
icing and condensation.
It is normal and not a fault.
The doors are ajar.
Make sure that the doors are closed
completely.
Doors might have been opened very
frequently or they might have been
left open for a long time.
Open the door less frequently.
Water/condensation/ice on the outside of the refrigerator.
Humidity occurs on the
outside of the refrigerator
or between the doors.
The weather may be humid.
This is quite normal in humid weather.
When the humidity is less condensation will
disappear.
Bad odor inside the
refrigerator.
Inside of the refrigerator must be
cleaned.
Clean the inside of the refrigerator with a
sponge, warm water or carbonated water.
Some containers or packaging
materials might be causing the smell.
Use a different container or different brand
packaging material.
Opening and Closing of the Doors
The door(s) is (are) not
closing.
Food packages may prevent the door's
closing.
Replace the packages that are obstructing the
door.
The refrigerator is probably not
completely vertical on the floor and it
might be rocking when slightly moved. Adjust the elevation screws.
The floor is not level or strong.
Make sure that the floor is level and capable
to carry the refrigerator.
Crispers are stuck.
The food might be touching the ceiling
of the drawer.
Rearrange food in the drawer.
