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12 Optional Add-ons
Please see our website WWW.ARCHOS.COM for a list and specifications of our optional AV300
add-on modules.
•
FireWire Interface Cable
•
FM Remote Control
•
Digital Video Recorder DVR 100
•
SmartMedia™ memory card reader
•
CompactFlash™ memory card reader
•
AVCam 300 3.3 megapixel digital Still Camera and camcorder
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13 Technical Support
•
Consumable items included with your product are not under warranty (cables, headphones,
etc.)
•
If technical support determines that your product needs to be returned, please contact the
place of purchase to have your product repaired or replaced (depending on problem type).
Customers who purchased directly from the Archos web site should fill out the form on the
web site under Support : Product Returns : RMA Request form.
•
There is an FAQ – Frequently Asked Questions section at the ARCHOS Website
www.archos.com that can help answer many of your questions.
•
If you need technical help, you may contact ARCHOS directly in your own language via
these phone numbers. For other countries, please use e-mail technical support.
Telephone Support:
DO NOT USE PHONE SUPPORT FOR PRESALES
INFORMATION. These numbers are to aid those who
have technical difficulties / malfunctions.
949-609-1400 (USA,
Canada)
01 70 20 00 30
(France)
0207-949-0115 (UK)
069-6698-4714 (Germany)
09-1745-6224
(Spain)
02-4827-1143 (Italy)
02-050-405-10 (Netherlands)
E-mail Support:
technical-support@archos.com (United States and Canada customers) English
support-technique@archos.com (Europe and rest of the planet) English and French
support.de@archos.com (Germany) German
To respond to your e-mails efficiently, when sending one, please indicate the product name and
question type in the Subject of the e-mail.
For example:
To:
technical-support@archos.com
Subject:
AV320 – using the compact flash reader
