TROUBLESHOOTING TIPS
Before calling for service, review this list. It may save your time and expense. This list includes common
occurrences that are not the result of defective workman-ship or materials in this appliance.
Air conditioner
does not start
Wall plug disconnected. Push plug firmly into wall outlet.
House fuse blown or circuit breaker tripped. Replace fuse with time delay type or reset
circuit breaker.
Plug Current Device Tripped. Press the RESET button.
Power is OFF. Turn power ON.
Air from unit does
not feel cold
enough
Room temperature below 62°F(17°C). Cooling may not occur until room temperature rises
above 62°F(17°C).
Temperature sensing behind air filter element touching cold coil. Keep it from the cold coil.
Set to a Lower temperature.
Compressor stopped when changing modes. Wait for 3 minutes after set to the COOL mode.
Air conditioner
cooling, but room
is too warm- ice
forming on cooling
coil behind
decorative front.
Outdoor temperature below 64°F(18°C). To defrost the coil, set FAN ONLY mode.
Air filter may be dirty. Clean filter. Refer to Care and Cleaning section. To defrost, set to
FAN ONLY mode.
Thermostat set too cold for night-time cooling. To defrost the coil, set to FAN ONLY mode.
Then, set temperature to a Higher setting.
Problem
Solution
Air conditioner
cooling, but room
is too warm- NO
ice forming on
cooling coil behind
decorative front.
Air conditioner
turns on and off
rapidly
Noise when unit is
cooling
Dirty air filter- air restricted. Clean air filter. Refer to Care and Cleaning section.
Temperature is set too High, set temperature to a Lower setting.
Air directional louvers positioned improperly. Position louvers for better air distribution.
Front of units is blocked by drapes, blinds, furniture, etc. - restricts air distribution. Clear
blockage in front of unit.
An open doors, windows,or register may allow cold air to escape. Close any doors, winows,
or registers.
The room may be too warm. Allow additional time to remove “Stored heat” from walls,
ceiling, floor and furniture.
Dirty air filter- air restricted. Clean air filter.
Outside temperature extremely hot. Set FAN speed to a Higher setting to bring air past
cooling coils more frequently.
Page 34
Air movement sound. This is normal . If too loud, set to a slower FAN setting.
Window vibration - poor installation. Refer to installation instructions or check with installer.
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