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Auto-Tracking Camera
79068-Auto10 User Manual
8. Camera Maintenance and Troubleshooting
8.1 Camera Maintenance
1.
If the camera will not be used for a long time, turn it off and disconnect the power adapter and
AC plug
2.
Use a soft cloth or tissue to clean the camera cover
3.
Use a soft cloth to clean the camera lens. Use a gentle chemical cleaner if badly smeared. Do
not use a strong or corrosive cleaner, as this can scuff or damage the lens.
8.2 Troubleshooting
Problem
Suggested Solution
No video output
1.
Check whether the camera power supply is connected, the
voltage is normal, and the power indicator is lit
2.
Check whether the camera self-inspects after being restarted
3.
Check whether the cable is properly connected to the
camera’s output and to the display
Flickering or inconsistent
image
Check whether the cable is properly connected to the camera’s
output and to the display
Image dithers when
zooming in or zooming out
1.
Check whether the camera is securely installed on a stable
surface
2.
Check whether there is a shaking machine or object near the
camera
Remote controller does not
work
1.
Confirm that the remote control address is set to the same
value as the camera to be controller (
Note:
When the camera
is reset, its address is automatically set to 1)
2.
Check whether the remote control batteries need to be
replaced
3.
Confirm that the web interface is not open anywhere. The
camera cannot be controlled via remote control when the
web interface is open.
Camera does not respond
to serial commands
1.
Check whether the serial device protocol, baud rate, and
address are correct
2.
Check whether the serial cable is properly connected
Cannot log in to the web
interface
Check whether the
camera’s video output is displaying normally
Check whether the network cable is connected properly (the yellow
Ethernet light flashes when the network cable is connected
normally)
Check whether the segment of the camera’s IP address has been
added to the P
C’s network settings
Verify network connection by pinging the camera’s IP address
