Arecont Vision AV100, User Manual

Page 1: ...FTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS IN NO EVENT SHALL ARECONT VISION BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER IN AN ACTION OF CONTRACT NEGLIGENCE OR OTHER TORTUOUS ACTION ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE ...

Page 2: ...ommended Accessories 8 Accessing Arecont Vision Cameras 8 Chapter II Chapter II Chapter II Chapter II AV100 Video Surveillance AV100 Video Surveillance AV100 Video Surveillance AV100 Video Surveillance Software Software Software Software 9 9 9 9 Software Installation 9 Configure Firewall 9 AV Application Manager 12 Camera Installer 12 Basic Mode 12 Advanced Mode 14 Operating AV100 Video System 17 ...

Page 3: ...wing Your Recorded Video 45 FirmwareLoader Upgrading Camera Firmware Hardware in the Field 46 Chapter IV Chapter IV Chapter IV Chapter IV Troubleshooting and Useful Tips Troubleshooting and Useful Tips Troubleshooting and Useful Tips Troubleshooting and Useful Tips 47 47 47 47 Connecting Directly to a Laptop or PC 47 Switches and Routers 47 Low Sharpness 47 Frequently Asked Questions 48 Chapter V ...

Page 4: ...licy based archiving remote access to live and archived video via Internet Explorer post event zooming from digital archives simultaneous viewing of full field of view and multiple zoomed images and a multitude of other features that take advantage of unique functionality and performance of Arecont Vision cameras A typical system consists of a number of cameras connected over a local or wide area ...

Page 5: ...gapixel resolution camera with a maximum resolution of 1600 by 1200 achieving a maximum frame rate of 24 fps AV2100 and AV2110 support MJPEG compression only AV2105 2155 supports both MJPEG and H 264 MPEG4 Part 10 compression AV2155 is a dome camera AV2805 2815 AV2825 is a 1080p resolution camera with a maximum resolution of 1920 by 1080 achieving a maximum frame rate of 30 fps in AV2805 and 24 fp...

Page 6: ... 1200 resolution It is capable of providing 360 degree field of view AV8365 and AV8185DN support both MJPEG and H 264 MPEG4 Part 10 compression AV8360 supports MJPEG only AV10005 is the first 10Megapixel 1080P dual mode camera in the world and supports both MJPEG and H 264 MPEG4 Part 10 compression AV10005 in 10Megapixel mode is viewed at 3648x2752 with the frame rate up to 6fps AV10005 in 1080p m...

Page 7: ...quirements are detailed for standard and high performance installations Standard Standard Standard Standard P P P Performance erformance erformance erformance Minimal Requirement for low Minimal Requirement for low Minimal Requirement for low Minimal Requirement for low to to to to medium system load medium system load medium system load medium system load CPU Core 2 Duo 2Ghz RAM 2 GB Video Card N...

Page 8: ...quires a resolution of 1600x1200 or greater in order to properly display all the on screen menus Accessing Accessing Accessing Accessing Arecont Vision camera Arecont Vision camera Arecont Vision camera Arecont Vision cameras s s s Arecont Vision camera Arecont Vision camera Arecont Vision camera Arecont Vision cameras can be accessed and controlled by means of s can be accessed and controlled by ...

Page 9: ...tware and Windows Firewall 4 Run Setup exe and follow the directions to complete the installation 5 Under Windows Vista users must navigate to the installation directory then open C ProgramFile ArecontVision VideoSurveillance AVInstaller exe type choose Application Right click on this file named AVInstaller exe choose Properties Compatibility Privilege Level and enable the Run this program as an a...

Page 10: ...of Norton Internet Security Figure 3 go to Settings Settings Settings Settings Personal Firewall Personal Firewall Personal Firewall Personal Firewall under Web Browsing and select Turn Off Figure 3 Newer version of Norton Internet Security For older version of Norton Internet Security Select Permit Always Permit Always Permit Always Permit Always and click Ok Ok Ok Ok For McAfee Personal Firewall...

Page 11: ...gure 7 Exceptions Tab 1 Click the Windows Start Start Start Start button and select Control Control Control Control Panel Panel Panel Panel Windows firewall Windows firewall Windows firewall Windows firewall 2 The Windows Firewall settings dialog will appear If the firewall is on make sure Don t allow exceptions is unchecked Figure 5 3 Click the Exceptions tab Make AV Installer appears in the list...

Page 12: ...mera Installer The Camera Installer is a utility for discovering Arecont Vision cameras that are present on the local area network and assigning IP addresses to the cameras The assigned IP address is stored on camera and maintained when the power is off The camera s IP can only be changed through one of the following methods via the Camera Installer via 3rd party software via a web browser using t...

Page 13: ...s by clicking on the respective column name The list may also include previously installed cameras which may be listed as Installed online or Installed offline depending on whether the camera is still accessible The installer offers a lock mechanism to protect previously installed cameras if any from accidental changes of their IP address To change the IP address manually or type in a description ...

Page 14: ...ddress To access Advanced M Advanced M Advanced M Advanced Mode ode ode ode on your menu bar select Mode Mode Mode Mode then select Advanced Advanced Advanced Advanced The Advanced Features can be displayed by clicking on Show Advanced Features Show Advanced Features Show Advanced Features Show Advanced Features To hide these options click Show Advanced again Figure 10 The Advanced mode provides t...

Page 15: ...llation of the new cameras from the bottom panel If the IP address of an installed camera was changed by another computer on the network the Installer will display red alert message showing the previous and the changed IP address Click Save Exit to save any newly installed cameras Undo selection of all highlighted cameras Opens a web browser to view live video from the selected camera and configur...

Page 16: ...s been verified Take snapshots for all installed cameras and display them The displayed snapshots can be saved or printed This option sets a lock on camera to protect its IP Address from being changed by the Camera Installer or any other software or manually unless the lock is first removed An asterisk will appear next to the IP Address of any locked cameras This option is available for firmware v...

Page 17: ... located in the C Program Files Arecont Vision Video Surveillance license folder However for evaluation purposes AV100 will operate any number of Arecont Vision cameras without a license displaying live video with no archiving capabilities After the cameras are successfully installed the AV100 Video System can be activated by clicking the Run Run Run Run button next to Live V Live V Live V Live Vi...

Page 18: ... camera layout 2x2 camera layout 3x3 camera layout 4x4 camera layout 10 camera layout with 2 large and 4x2 smaller images 8 camera layout with 1 large 3x1 and 1x4 smaller images 13 camera layout with 1 large 2x2 and 4x2 smaller images 8 camera layout with 2x4 images for panoramic cameras 10 camera layout with 2 large and 2x4 smaller images for regular and panoramic cameras Any unused sections of t...

Page 19: ...dth displayed as 100 usage Settings Settings Settings Settings The settings menu Figure 13 is displayed by clicking on the Settings button in the toolbar Figure 13 Settings menu The lower level menus contain a Camera field that displays the camera number which the settings are applied to Figure 14 The Camera field can be expanded to a drop down list of all installed cameras to select from The list...

Page 20: ...ion full and reduced quarter resolution where the image resolution is reduced by a factor of two in horizontal and vertical dimensions Either resolution image can also be cropped to any size In order to save bandwidth the images are displayed at a reduced resolution The format of the reduced resolution display is determined by the chosen screen layout see Toolbar Toolbar Toolbar Toolbar on pg 18 A...

Page 21: ... selected area at full resolution A green outline of the selected area will appear in the underlying reduced resolution image Zooming in and out is performed by pressing Page Up and Page Down on the keyboard or alternatively by rotating the mouse wheel if available Panning of the zoomed area is performed by dragging the green outline across the underlying camera image with the mouse by left clicki...

Page 22: ... an ROI window As New Camera As New Camera As New Camera As New Camera creates a new video window of the selected ROI as a virtual camera and assigns new numbers to the cameras starting at ROI 101 The virtual camera video can be archived independently as any other camera and its archival frame rate and video display frame rate can be independently adjusted Archive View Settings Archive View Settin...

Page 23: ... outside of the ROI A typical use of this feature is backlight compensation when the camera is facing a window where bright backlight makes objects in the foreground appear dark By positioning ROI over the foreground object and selecting As Exposure Reference the foreground objects can be made brighter Restore Auto Restore Auto Restore Auto Restore Auto Exposure Exposure Exposure Exposure reverses...

Page 24: ...fers to the amount of time the sensor is exposed to light Short exposures result in less light giving darker images whereas longer exposures can flood an image with light giving washed out images in the presence of a lot of light Additionally motion blur is reduced under short exposures and increased under long exposures High Speed High Speed High Speed High Speed enables a fixed exposure time sel...

Page 25: ...andwidth usage of a standard Motion JPEG camera Frame Rate Frame Rate Frame Rate Frame Rate adjusts and displays the frame rate at which the software is requesting frames from the camera s for viewing only Quality Quality Quality Quality adjusts the compression level for three display modes applies to both JPEG and H 264 compression formats Full View affects the display and archive of full resolut...

Page 26: ...he control panel Step 3 Move mouse cursor stay on the image that you want to alignment Step 4 Press keyboard Ctrl UP or Ctrl DOWN to adjust vertical position Size of Picture Size of Picture Size of Picture Size of Picture adjusts image cropping Rotate 180 Rotate 180 Rotate 180 Rotate 180 is an option for flipping the image vertically and horizontally to rotate it 180 degrees Binning in night mode ...

Page 27: ...ol in full view video control in full view video control in full view video enables a constant bit rate for live video display at full resolution Use bitrate control in multi view video Use bitrate control in multi view video Use bitrate control in multi view video Use bitrate control in multi view video enables a constant bit rate for live video display at a reduced resolution when viewing multip...

Page 28: ...n archiving the video at full resolution or at quarter resolution Filter Filter Filter Filter is a group of archiving options Save all frames Save all frames Save all frames Save all frames archives the entire video stream received from the camera Save all and mark Save all and mark Save all and mark Save all and mark motion motion motion motion archives the entire video stream marking the frames ...

Page 29: ...e of the two following options is selected Save all and mark motion or Save motion frames only If the Archive is enabled for Save all frames motion detection is disabled The Enabled Disabled status is displayed in the bottom right corner of the Motion Settings window Motion detection is computed independently in multiple detection zones on a square grid There are two grid size options 64 or 1024 g...

Page 30: ...ngs are Total Zones Total Zones Total Zones Total Zones is an option to choose 64 or 1024 grid size and only AV1315 AV1325 AV2815 AV2825 and AV10005 support 1024 grid size Detected by Detected by Detected by Detected by provides two options for toggling between software motion detection and on camera motion detection Sensitivity Sensitivity Sensitivity Sensitivity is a group of controls to adjust ...

Page 31: ... mask feature begins available on certain camera models including AV1315 AV1325 AV2815 AV2825 and AV10005 The privacy mask menu adjusts privacy mask related settings for the selected camera shown in Figure 19 After enabled setting a privacy mask can be set up to block video in some of the zones by drawing a rectangle with the mouse The blocked areas on the video are shown in gray Figure 20 Figure ...

Page 32: ...on com www arecontvision com www arecontvision com Figure 20 Privacy Mask Save T Save T Save T Save To o o o Figure 21 Save to Menu The lower level Save to menu specifies the directory for video archives and for snapshot images Note that the name of archival directory should be the same for all cameras it is possible to specify different Hard Drives for each camera ...

Page 33: ...rent image size Alternatively disabling this option allows an increase in camera frame rate due to a smaller image size Panoramic Mode Panoramic Mode Panoramic Mode Panoramic Mode is used for panoramic camera model AV8180 AV8185 AV8360 and AV8365 to automatically position and display the four images on screen Language Language Language Language selects the language which will be used throughout AV...

Page 34: ...24 User authentication a Administrator Administrator Administrator Administrator grants full access to all features of AV Video System b Viewer Viewer Viewer Viewer grants access to live video and browsing the archives but not to the settings c Only Live Only Live Only Live Only Live grants access to live video only Adding changing and removing users is done via the Add Add Add Add Change and Remo...

Page 35: ...g 1 Select Allow Remote Viewing Allow Remote Viewing Allow Remote Viewing Allow Remote Viewing 2 On the bottom of the menu click Apply Apply Apply Apply then Ok Ok Ok Ok 3 Start Internet Explorer and type in the address of the web server For example if AV Video System is installed on a PC with IP address 200 168 1 102 type in the following address http http http http 200 168 1 102 4250 guix htm 20...

Page 36: ...t Night Night forces night mode and disables day mode Threshold Threshold Threshold Threshold adjusts the automatic switching of the camera Note for dual sensor camera models the values are displayed in F Stops while for single sensor DN models the values are in terms of camera gain Switch At Switch At Switch At Switch At adjusts the level of darkness to switch from day to night mode Values to the...

Page 37: ...ble Disabled Disabled Disabled Disabled The auto iris is either disabled by un checking the Enabled Enabled Enabled Enabled check box or is not present Evaluating Evaluating Evaluating Evaluating The camera is preparing to close the iris Too Dark Too Dark Too Dark Too Dark The camera cannot close the iris because the scene illumination is too low Closing Closing Closing Closing The iris is closing...

Page 38: ...ure see pg 24 Image Quality Image Quality Image Quality Image Quality see pg 25 Rate Control Rate Control Rate Control Rate Control see pg 27 Archive Archive Archive Archive see pg 28 Day Night Day Night Day Night Day Night see pg 36 Auto Auto Auto Auto Iris Iris Iris Iris see pg 37 It also includes some options from Advanced Advanced Advanced Advanced settings see pg 33 Miscellaneous Miscellaneou...

Page 39: ...ave Print Save Print Save Print Save Print takes a snapshot and prints it instantly Browse Browse Browse Browse opens the snapshot folder for browsing Browse presents Browse presents Browse presents Browse presents three three three three options options options options Archive Archive Archive Archive enables access to browsing archives See Browsing Archives Browsing Archives Browsing Archives Bro...

Page 40: ...deo System supports user interfaces in Arabic Chinese Simplified Chinese Traditional English Finnish German Japanese Spanish Russian and other languages To select language press the F2 F2 F2 F2 button to bring up the language menu Figure 29 Figure 29 Language menu Browsing Archives Browsing Archives Browsing Archives Browsing Archives Archive browsing is enabled by pressing the button in the Toolb...

Page 41: ...g as well as the image quality If the archive was recorded using motion detection see Motion Detection browsing can be based on detected motion by selecting Motion from the drop down list under Filter Rewind Starts archive video from the earliest recording Fast Reverse Jumps backward 5 minute intervals Play in Reverse Plays the recorded archive continuously in reverse H 264 archives will jump in r...

Page 42: ... snapshot from the archive Alternatively snapshots can be taken by right clicking on the video image and then selecting photo sa photo sa photo sa photo save ve ve ve AVI Maker AVI Maker AVI Maker AVI Maker Mak Mak Mak Making ing ing ing video clips from video clips from video clips from video clips from the the the the archive archive archive archive The AVI Maker Figure 31 is started by clicking...

Page 43: ...electing a Clip Selecting a Clip Selecting a Clip 1 To play archive press the play button use the Speed scrollbar to increase or decrease the speed of playback 2 Select a specific time interval by pressing and then scroll the timeline scrollbar to the desired point in time Then press under Click here to select your clip Click here to select your clip Click here to select your clip Click here to se...

Page 44: ...ng creating creating the AVI file the AVI file the AVI file the AVI file MJPEG H 264 best quality offers a video format as recorded in the archive without decompression and recompression procedures For this reason this format offers best video quality XviD http www xvid org http www xvid org http www xvid org http www xvid org is a codec recommended by Arecont Vision it is distributed together wit...

Page 45: ...wing Viewing Y Y Y Your our our our Recorded Recorded Recorded Recorded Video Video Video Video Figure 33 AVI Maker Video Playback To view your exported AVI download the latest Apple Quick Time v7 4 5 or higher for Windows XP or Vista from http www apple com quicktime download http www apple com quicktime download http www apple com quicktime download http www apple com quicktime download 1 Select...

Page 46: ... in the Administration Menu section of Chapter III However the webpage approach is not available on non H 264 models and it can only upgrade one camera per time The AV FirmwareLoader is a special utility for upgrading camera s firmware and or hardware It supports all camera models and can update multiple cameras by one click In case there is a camera that needs to be upgraded you can contact your ...

Page 47: ...have been found select the appropriate cameras to upgrade and choose the firmware upgrade file The file name starts with and the file extension is txt or mb depending on the model MAKE SURE THAT THE CAMERA MODEL YOU ARE UPGRADING IS INCLUDED IN THE FWUPDATE FILE NAME The firmware upgrade will start automatically Do not disconnect the camera the upgrade process When the upgrade is complete a Succes...

Page 48: ...ess When a PoE injector is used and connected directly to a PC there are two networking cables One cable connects the PC to the PoE injector while the other connects the injector to the camera Only one of these cables should be cross over The other cable must be a regular straight through cable N N N NOTE OTE OTE OTE AV8360 cameras require a higher PoE power class Class 3 from 6 49 to 12 95 Watt t...

Page 49: ...e or AV100 software I II If the issue is related to networking and or A f the issue is related to networking and or A f the issue is related to networking and or A f the issue is related to networking and or AV100 software V100 software V100 software V100 software Switch or POE model number Type of network cable eg Cat 5e min and max distance of run Type of power used VDC milliamps Watts or POE Co...

Page 50: ...Shown below Figure 36 is an example of a system running at 22 FPS However the user can specify the archival frequency to be lower than the full frame rate Most Arecont Vision cameras also provide highly sophisticated on board motion detection To further reduce the required storage the user has an option to archive only those images that contain motion Furthermore Arecont Vision cameras support rea...

Page 51: ...my Arecont Vision camera not detecting detecting detecting detecting in in in in the Camera Installer the Camera Installer the Camera Installer the Camera Installer If the camera is not detected it may be because of the PC s firewall settings To allow Camera Installer access to the network the user should configure the firewall properly To configure the Windows firewall access the Windows Windows ...

Page 52: ...sure time that the camera will attempt to maintain as long as illumination level allows This setting essentially allows the user to choose the tradeoff between gains and exposure time at reduced light levels There are 3 basic settings Speed Balance and Quality Figure 15 These settings can be selected from Low Light Mode menu Mode list The Speed setting will result in higher image noise but will at...

Page 53: ...arecontvision com websales arecontvision com 11 11 11 11 How do I disable the auto startup of the Arecont Vision software How do I disable the auto startup of the Arecont Vision software How do I disable the auto startup of the Arecont Vision software How do I disable the auto startup of the Arecont Vision software Click on Advanced Advanced Advanced Advanced on the AV Software Settings and unchec...

Page 54: ...it Ethereal and Wireshark are network protocol analyzers When camera exhibit network related issues for example connection issues loss of frames etc our technical support team may need a network traffic log captured by Ethereal or Wireshark to help trace the issues Ethereal can be downloaded for free at http www ethereal com http www ethereal com http www ethereal com http www ethereal com Wiresha...

Page 55: ...12 months from the date of shipment the Warranty Period b during the Warranty Period the Products will materially conform with the specification in the applicable documentation c all licensed programs accompanying the Product the Licensed Programs will materially conform with applicable specifications Notwithstanding the preceding provisions AV shall have no obligation or responsibility with respe...

Page 56: ...riginal warranty that was applicable to the original Product extended by the time elapsed between AV receiving notice of the non conformity and Purchaser s receipt of the repaired or replaced Product or ii ninety 90 days following delivery to Purchaser s of the repaired or replaced Product 5 Shipment and Risk of Loss 5 Shipment and Risk of Loss 5 Shipment and Risk of Loss 5 Shipment and Risk of Lo...

Page 57: ...ed in this paragraph Upon verification that the Product does not comply with the Limited Warranty AV shall repair replace or provide a refund for such Product at AV s option no later than thirty 30 days after the time AV receives from Purchaser written notice of such return or rejection AV shall be responsible for returning at AV s cost repaired or replaced Products to Purchaser 9 9 9 9 General Pr...