5 Troubleshooting
Printer issues
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5
Troubleshooting
This chapter provides the information about printer problems and solutions.
5.1
Printer issues
The printer won’t turn on
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Did you attach the AC power cord?
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Check the power connection from the wall socket to the printer. Test
the power cord and the socket with other electrical devices.
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Disconnect the printer from the wall socket, and connect it again.
The printer turns itself off
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Turn on the printer again.
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If the printer keeps turning itself off, check the socket and make sure it
has enough power for the printer.
The printer does not feed the media out
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The media is not loaded correctly. See Section 2.3, “
Loading Media
” to
reload the media.
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If there is a paper jam, clear it.