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ARI Motors GmbH •
Guarantee / Warranty
WARRANTY CONDITIONS
The warranty does not apply in case of natural wear of the vehicle, damages caused by natural
disasters or noise and vibrations that impair the functions or the durability of the vehicle.
During the winter months, the capacity and the efficiency of the battery can be significantly
reduced. The ideal temperature for using and charging the vehicle is approximately 20 degree
Celsius (68 degree Fahrenheit). Damages on the vehicle can also be caused by insufficient care and
the neglect of seemingly insignificant defects. Damages not covered by the warranty include:
Mechanical damages, traces of usage, damages caused by breach of the purchaser’s obligation,
damages caused by non-compliance with the user manual, damages caused by the purchaser or
third parties, damages caused by improper or inadequate storage and engine damages caused by
non-compliance with the correct procedure.
Additionally, damages not covered by the warranty include: paint damages or corrosion caused by
external factors on damaged parts, abrasion on parts like tyres, tubes, fuses, Bowden cables and
cables in general, filters, accumulators, brake pads, nuts and bolts, tools, some sealings and other
parts that have be replaced on a regular basis or whose functions have to be maintained and
adjusted on a regular basis.
RESPONSIBILITY FOR DAMAGES AND GUARANTEE ON THE NEW VEHICLE
According to current legislative requirements, the seller is liable for damages covered by the
guarantee during the first 6 months with a subsequent warranty of 18 months. The warranty
period begins with the purchase date of the new vehicle. The date is recorded on a handover
certificate. A warranty repair can take place by exchanging or repairing defective parts. The ARI
Motors GmbH becomes the owner of the replaced parts. The guarantee does not lead to further
claims, especially regarding the replacement of the vehicle, withdrawal from the purchase
contract, provision of a substitute vehicle for the duration of the repair or compensation.
The warranty is only valid if all service works on the vehicle are conducted promptly,
professionally and in accordance with the requested inspection interval. When asserting warranty
claims, documentation must be provided that the maintenance work has been carried out by
service workers in accordance with ARI Motors regulations. In the event of neglected
maintenance or maintenance work that is not in accordance with the ARI Motors regulations,
there are still warranty claims if it can be proved that the maintenance work that was not carried
out or carried out discordant with the ARI Motors regulations did not cause any damage to the
vehicle.
