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Troubleshooting on ARD-1007TX HDMI extender
No power
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Insert the power plug properly into the power outlet.
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Check if the ON/OFF button on the display is set to “on”.
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Check if there is power at the AC outlet by plugging another device for a test.
No signal
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Check if all cables are connected correctly.
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Check if your PC or system is turned on.
No signal on the display
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Check if the Cat5e/Cat6 cable is connected properly.
The video signal is not stable
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Check if connectors are in good condition.
Video signal with snow
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Faulty Cat5e/Cat6 cable, replace with a good one.
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Power cable is connected poorly, reconnect it.
No touch function with the display
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Check if the RS-232 cable for touch screen is connected properly.
The mouse or keyboard doesn’t work
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Check if USB cable between your PC and ARD-1007TX is connected properly.
No network connection
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Check if all the connector cable on the LAN ports are connected properly.
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Check if the Router connected to LAN port work in normal.
