Arista ARP-5500AX-E01 Series, User Manual

Page 1: ...ough the entire manual and follow instructions to avoid any kind of obscurity in using the product For any questions or support please call us at 1 877 827 4782 Monday through Friday 8 00am to 5 00PM Pacific Time Publication date 2017 02 06 Version No V1 6 USER MANUAL Talk to us We listen ARP 5500AX E01 Series Waterproof Industrial Computer ARP 5515AX E01 ARP 5517AX E01 ARP 5519AX E01 ARP 5521AX E...

Page 2: ...ny reason a power cord is used it should be certified by local and national standards and used under guidance of authorized technician Never use a faulty power cord with this unit Please contact the manufacturer or nearest authorized repair service right away for a replacement if damaged power cord is received The power supply cord is used as the main disconnect device Ensure that the socket outle...

Page 3: ...ower supply 29 Chapter 4 Driver Installation 31 Chipset device driver 31 Display driver 34 LAN driver 38 Audio driver 40 Chapter 5 Settings 42 Installing the eGalaxTouch Utility 42 Using the eGalaxTouch Utility 43 Chapter 6 BIOS Setup 45 Introduction 45 Entering the setup 46 Main Menu 48 Advanced Menu 49 Chipset Menu 56 Security Menu 59 Boot Menu 60 Save Exit Menu 61 Chapter 7 Appendix 62 Care and...

Page 4: ...led and water resistant ARP 5500AX E01 Series operates at 24VDC input it packs Intel 1 9GHz E3845 Quad Core Atom CPU and up to 8GB memory into compact slim and fully sealed stainless steel enclosure The water proof connectors provides access for dual Gigabit Ethernet ports and one USB port ARP 5500AX E01 Series is available in 5 different sizes of LCD display 15 17 19 21 5 and 42 The resistive tou...

Page 5: ...5 Product specifications ...

Page 6: ...6 ...

Page 7: ...terproof panel computer x1 Unpacking AC power cable x1 DIN Rail AC DC power supply x1 DC power cable x1 Open the package and inspect items carefully to make sure no item is damaged and all items listed are present in the package ...

Page 8: ...8 Product Overview Chapter 2 Basics USB port DC IN 24V power jack RJ45 LAN port Front Side Rear Bottom ...

Page 9: ...9 ARP 5515AP E01 ...

Page 10: ...10 ARP 5517AP E01 ...

Page 11: ...11 ARP 5519AP E01 ...

Page 12: ...12 ARP 5521AP E01 ...

Page 13: ...13 ARP 5542AP E01 Power indicator ...

Page 14: ...layout please contact Arista customer support at 510 226 1800 ext 400 Configuration 21 21 inch display size Mounting Type Mounting Size DS 003 CM WM 002 VM 001 TM 000 19 inch 17 inch Wall Mount Common use Benchtop stand Ceiling Mount Pedestal Mount VESA Mount 15 inch Display Size 21 42 19 17 15 21 inch 42 inch 19 inch 17 inch 15 inch Motherboard E01 Intel E3845 1 91GHz Q u a d C o r e A T O M CPU ...

Page 15: ...299 8mm 11 80inch 341 8mm 13 46inch 370 8mm 14 60inch 329 8mm 12 98inch 682 0mm 26 85inch D 104 0mm 4 09inch 110 8mm 4 36inch 111 8mm 4 40inch 93 7mm 3 69inch 136 1mm 5 36inch L1 319 4mm 12 57inch 319 4mm 12 57inch 319 4mm 12 57inch 431 0mm 16 97inch 450 0mm 17 72inch W1 42 6mm 1 68inch 63 7mm 2 51inch 78 2mm 3 08inch 57 7mm 2 27inch 116 2mm 4 57inch W2 207 4mm 8 17inch 207 4mm 8 17inch 207 4mm 8 ...

Page 16: ...Make sure your computer is grounded at all times it should be on the same ground as any other equipment connected to its communication ports Chapter 3 Connections This section describes connections connectors available on the ARP 5500AX E01 Series waterproof industrial panel computer Connectors ...

Page 17: ...ARP 5500AX E01 Series waterproof industrial panel computer Step 3 Place the metal board on the VESA bracket and tightly bolt four screws to the VESA bracket and metal board Step 4 Place the VESA bracket with the metal board on the wall or board and align holes on the VESA bracket with holes on the wall or board Step 5 Use a screwdriver to tighten screws and fix the VESA bracket on the wall or boar...

Page 18: ...0inch 341 8mm 13 46inch 370 8mm 14 60inch 329 8mm 12 98inch D 104 0mm 4 09inch 110 8mm 4 36inch 111 8mm 4 40inch 93 7mm 3 69inch L1 319 4mm 12 57inch 319 4mm 12 57inch 319 4mm 12 57inch 431 0mm 16 97inch W1 42 6mm 1 68inch 63 7mm 2 51inch 78 2mm 3 08inch 57 7mm 2 27inch W2 207 4mm 8 17inch 207 4mm 8 17inch 207 4mm 8 17inch 207 4mm 8 17inch D1 89 0mm 3 50inch 95 8mm 3 77inch 96 8mm 3 81inch 78 7mm ...

Page 19: ...ep 2 Use a screwdriver to tighten the eight M8 sized screws to fix the VESA mounts on the industrial panel computer Step 3 Place one wall bracket on the wall or board and align holes on the bracket with holes on the wall or board Step 4 Use a screwdriver to tighten screws and fix the wall bracket on the wall or board Step 5 Mount the ARP 5542AX E01 industrial panel computer onto the wall or board ...

Page 20: ...20 2 VESA mounting Model Number Mounting ARP 5542BP AX 100 x 400mm 3 94 x 15 75 inch 400mm 15 75 100mm 3 94 400mm 15 75 ...

Page 21: ...er Generally the metal mounting plate is pre installed on the back of the ARP 5500AX E01 Series waterproof industrial panel computer Step 3 Place the VESA bracket on the wall or board and align holes on the VESA bracket with holes on the wall or board Step 4 Use a screwdriver to tighten screws to fix the VESA bracket onto the wall or board Step 5 Mount the computer onto the wall or board through t...

Page 22: ...0inch 341 8mm 13 46inch 370 8mm 14 60inch 329 8mm 12 98inch D 104 0mm 4 09inch 110 8mm 4 36inch 111 8mm 4 40inch 93 7mm 3 69inch L1 319 4mm 12 57inch 319 4mm 12 57inch 319 4mm 12 57inch 431 0mm 16 97inch W1 42 6mm 1 68inch 63 7mm 2 51inch 78 2mm 3 08inch 57 7mm 2 27inch W2 207 4mm 8 17inch 207 4mm 8 17inch 207 4mm 8 17inch 207 4mm 8 17inch D1 89 0mm 3 50inch 95 8mm 3 77inch 96 8mm 3 81inch 78 7mm ...

Page 23: ...f the ARP 5500AX E01 Series waterproof industrial panel computer and align holes on the mounting plate with holes on the computer Step 2 Use a screwdriver to tighten the six 8 32UNC sized screws to fix the metal mounting plate on the computer Step 3 Take the metal benchtop stand and situate the computer into the benchtop stand Align holes on the side of the mounting plate with holes on the benchto...

Page 24: ...24 Physical dimensions for Benchtop Stand mounting ARP 5515AX E01 ARP 5517AX E01 ARP 5519AX E01 ARP 5521AX E01 ...

Page 25: ...E01 Series waterproof industrial panel computer and align holes on the mounting plate with holes on the computer Step 2 Use a screwdriver to tighten the six 8 32UNC sized screws to fix the metal mounting plate on the computer Step 3 Take the pedestal and fit on a firmly fixed shaft or bracket through the shaft hole or screw hole Mount the computer onto the pedestal through the mounting plate Step ...

Page 26: ...26 Physical dimension for Pedestal mounting ARP 5515AX E01 ARP 5517AX E01 ARP 5519AX E01 ARP 5521AX E01 ...

Page 27: ... 8 32UNC sized screws to fix the metal mounting plate on the computer Step 3 Situate the metal support bracket for ceiling mounting onto the ceiling and bolt the eight screws to it to firmly secure the bracket on the ceiling Step 4 Take the computer and align holes on the side of the mounting plate with holes on the metal support bracket for ceiling mounting Step5 Use a screwdriver to bolt the 8 3...

Page 28: ... controlling on the computer Modem Connecting to network Connect one end of the RJ45 LAN cable to the LAN port of the ARP 5500AX E01 Series waterproof industrial panel computer Connect the other end of the RJ45 LAN cable to the LAN port of a modem LAN port LAN port Waterproof RJ45 LAN cable supplied Mouse Keyboard USB port ARP 5517AX E01 ARP 5517AX E01 ...

Page 29: ...pplied Connecting the power supply AC outlet Follow the steps below to connect the power supply 8 Important Before you use the power supply please correctly and securely connect the supplied AC power cable to the terminal of L for live wire N for neutral wire and Ground on the power supply and connect the supplied DC power cable to the Power and Ground terminals AC power cable supplied DC power ca...

Page 30: ...a degree of protection the power supply has to be installed in a specific IP rating enclosure Screws Industrial Enclosure Step1 Step2 Step3 In order to correctly install the power supply the specific dimensions for the power supply are indicated in the diagram below DIN rail Power supply Front View Top View Side View 111mm 4 37 75mm 2 95 150W DIN rail power supply ...

Page 31: ...Click on product model name then click Download and select the desired driver software Subsequent to this process the install menu appears automatically This section describes the Intel chipset device driver installation procedures Follow these steps 1 Click the icon for Intel chipset device software pre downloaded from Arista Corporation Website to initiate the installation process 2 Click Next t...

Page 32: ...32 3 Read the license agreement and click Yes to continue 4 Click Next This displays the readme file with regards to the system requirements and installation information ...

Page 33: ...33 5 Click Next to continue 6 Click Finish to complete the setup ...

Page 34: ...lation procedures Follow these steps 1 Click the icon for Intel Graphic Media Accelerator Driver software pre downloaded from Arista Corporation Website to initiate the installation process 2 Click Next The Intel Chipset Graphics Driver Software InstallShield Wizard dialog box appears Display Driver ...

Page 35: ...35 4 Click Next read the license agreement and click Yes to continue 3 Click Next This displays the setup program information ...

Page 36: ...36 5 Click Next This displays the readme file details such as system requirements and installation information 6 Click Next to continue ...

Page 37: ...37 7 Click Finish to complete the setup ...

Page 38: ...ibes the LAN driver installation procedures Follow these steps 1 Click the icon for LAN driver software pre downloaded from Arista Corporation Website to initiate the installation process 2 Click Next to continue LAN Driver ...

Page 39: ...39 3 Click Install to proceed with the installation 4 Click Finish to complete the setup ...

Page 40: ...cedures Follow these steps 1 Click the icon for Audio driver software pre downloaded from Arista Corporation Website to initiate the installation process 2 Click Next the InstallShield Wizard installs Realtek High Definition Audio Driver on your PC Audio Driver ...

Page 41: ...41 3 Click Finish to complete the setup ...

Page 42: ...he installation of the eGalaxTouch software 3 Click next and follow the on screen instructions to continue the installation 4 Finally restart the computer to finish the installation A shortcut will be generated and shown on the desktop A new file group will also be generated for eGalaxTouch 2 Press Next and a new dialog window will pop up asking if the user wants to install PS 2 touch drivers ...

Page 43: ...Hardware and About Each tab contains different functions for users to adjust to their preferences Users can easily manage all the eGalaxTouch controller settings through this utility window Click on a tab to see its settings Press Apply to confirm settings and press OK to save and close the dialog window Press Cancel if no adjustments are needed 2 Setting Tab ...

Page 44: ...44 6 About Tab 4 Edge Compensation Tab 3 Display Tab 5 Hardware Tab ...

Page 45: ...re Hard drives diskette drives and peripherals Video display type and display options Password protection from unauthorized use Power Management features The settings made in the Setup Utility affect how the computer performs Before using the Setup Utility ensure that you understand Setup Utility options The Standard configuration A standard configuration has already been set in the Setup Utility ...

Page 46: ...CPU memories etc may also trigger this message When you start the Setup Utility main menu appears The main menu of the Setup Utility displays a list of options that are available Ahighlight indicates which option is currently selected Use the cursor arrow keys to move the highlight to other options When an option is highlighted execute the option by pressing Enter Some options lead to pop up dialo...

Page 47: ...the manufacture reserves the right to change the BIOS items presented in this manual The BIOS setup screens shown in this chapter are for reference only and may slightly differ from what you see on your screen Please visit the website to download the latest product and BIOS information The BIOS navigation keys are listed below KEY FUNCTION Exits the current menu Enter ESC Scrolls through items on ...

Page 48: ...u will appear and display the system overview You can set the system clock in this main menu This item shows the current EC information including EC Version System Date Use this item to specify the system date Manually enter the day month and year System Time Use this item to specify the system time Manually enter the hours minutes and seconds Press Esc to return to the Main Menu screen LAN1 LAN2 ...

Page 49: ...cause the system to malfunction ACPI Settings Scroll to this item and press Enter to view the following screen ACPI Sleep State S3 Suspend to RAM UPS Function OFF Select the highest ACPI sleep state the system will resume when the SUSPEND button is pressed Power on or off the Uninterruptible Power Supply UPS system ...

Page 50: ...lowing screen Serial Port1 Port2 Port3 Port4 Configuration Serial port1 port2 port3 port4 Enabled Change settings Auto Type select RS232 Use this option to enable or disable the use of serial ports Select an optimal settings for Super IO device Select serial port type RS232 RS422 RS485 ...

Page 51: ...r to view the following screen Wake system from S5 Disabled Use this item to enable or disable system wake on alarm event Select Fixed Time system will wake on the hr min sec specified Select Dynamic Time system will wake on the current time Increase minute s ...

Page 52: ... information Intel Virtualization Technology Enabled Most of the time hardware virtualization technology extensions should be enabled in motherboard BIOS in order to run recent OS and applications When enabled a VMM can utilize the additional hardware capabilities provided by Vanderpool Technology Press Esc to return to the Advanced Menu screen ...

Page 53: ...nd AHCI SATA Port 0 Enabled Use this item to enable or disable onboard IDE controller The default value is Enabled CFast card Enabled Use this item to enable or disable the use of CFast card The default value is Enabled SATA Port1 2 dynamically detect whether there are SATA devices on motherboard If devices are connected with the corresponding ports then it will display the SATA device type Otherw...

Page 54: ...us Configuration Scroll to this item and press Enter to view the following screen OS selection Windows 7 Use this option to select the operating system for the computer Press Esc to return to the Advanced Menu screen ...

Page 55: ...ort Enabled Use this option to enable USB mouse and USB keyboard support ENABLED option enables legacy USB support AUTO option disable legacy support if no USB devices are connected DISABLED option will keep USB devices available only for EFI applications Press Esc to return to the Advanced Menu screen ...

Page 56: ...tures in this section are related to the chipset on the CPU board and are completely optimized you are not recommended to change default settings in this setup table unless well oriented with chipset features North Bridge Scroll to this item and press Enter to view the following screen Chipset Menu ...

Page 57: ...nt Secondary boot display selection will appear based on your selection VGA modes will be supported only on primary display Select the secondary IGFx video device LCD Panel Type 1920 x 1080 8 bit Dual LVDS This option is used to choose the resolution of the Flat Panel LVDS Enabled Use this item to enable or disable the LVDS video signal output VGA Output Select Forced This option is used to choose...

Page 58: ...d if present disabled otherwise Use this option to configure USB settings XHCI Mode Auto This item allows you to select the mode of operation of xHCI controller Press Esc to return to the Chipset Menu screen Onboard LAN1 LAN2 Enabled Restore AC Power Loss Power on PCI Express Wakeup Enabled This item allows you to enable or disable the onboard LAN1 or LAN2 This item allows you to select AC power s...

Page 59: ...administrator password is set it only allow access to setup when entering setup If ONLY the user s password is set power on password must be entered to boot or enter Setup In Setup user will have administrator rights The password length must be in the following range Minimum length 3 Maximum 20 ...

Page 60: ... will automatically activate the Numeric Lock funcition after boot up Quiet Boot Enabled This item allows bootup screen options to be modified between POST messages or the OEM logo Select Disabled to display POST messages Select Enabled to display the OEM logo instead of the normal POST messages Fast Boot Disabled This item enables BIOS to skip certain tests in order to speed up the boot sequence T...

Page 61: ...tions and reset the system Discard Changes Use this item to exit the system without saving changes made to the BIOS configuration setup program Restore Defaults This option restores all BIOS settings to the factory default This option is useful if the controller exhibits unpredictable behavior due to an incorrect or inappropriate BIOS setting Boot Override This option lists all booting options use...

Page 62: ...m unit away from direct sunlight moisture dust oil and thoroughfare Never expose the unit to harsh jarring Ensure that all ventilation outlets are always free from obstruction To protect components against damage from static electric discharge you should Use a grounding wrist strap The strap will have an alligator clip at the end of a shielded wire lead Clip it to a grounded object Put on and conn...

Page 63: ...oncurrence from Arista Corporation technical support Limited warranty does not apply to damages caused by failure or negligence this include accidents misuse abuse mishandling misapplication alteration faulty installation set up adjustment improper maintenance power surge issues with electrical stability failure to maintain environmental conditions specified by the manufacturer wrong attempt to re...

Page 64: ...l inform the customer of the estimated cost of the repair Return of the product will be counted as the authorization to repair and agreement to pay for the cost of repair whether or not it exceeds the original estimate 5 RMA Credit Policy Returns for Credit Credit Types Returns for credit that require Arista s management approval may take up to 48 hours for processing approval Products can be retu...

Page 65: ...sta Corporation will cover the cost of returning products that are under warranty via UPS Ground to customers in the United States after repair or replacement International customers are responsible for all transportation insurance customs and other similar charges for all returned products shipped outside of the United States and must ensure that the product is appropriately packed Shipping damag...

Page 66: ...To avoid any discrepancy of items received please do not return accessories manuals driver CDs OS CDs cables etc with the RMA unit in need of repair If available use the original box packaging to ship back RMA units to avoid transit damage RMA Rejection Policy Arista reserves the rights to return any RMA product received that does not comply with the information given on the original Return Materi...

Page 67: ...rsement for lost time lost revenue and cost of having someone remove or re install an installed unit if applicable or travel to and from the service providers All expressed and implied warranties including the limited warranty of Merchantability are limited to the period of the limited warranty unless otherwise indicated in writing by Arista Corporation 9 Customer Responsibilities By requesting se...

Page 68: ... for their personal archival purposes The manufacturer reserves the right to revise this user s manual and all accompanying documentation and to make changes in the content without obligation to notify any person or organization of the revision or change IN NO EVENT WILL THE VENDOR BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE ...

Page 69: ...Arista Corporation 40675 Encyclopedia Circle Fremont CA 94538 U S A Tel 510 226 1800 Fax 510 226 1890 http www goarista com Talk to us We listen TM ...