Aristel Genius X2, Installation Manual

Page 1: ...Genius X2 4G VoIP Genius X2 User Manual Page 1 24 Genius X2 4G SIP Desktop Phone Installation and Dealer Manual ...

Page 2: ...for phone calls 12 Connecting other devices to the internet via the Genius X2 12 Connecting to an existing WiFi Network 13 Genius X2 Best Use Guide 14 Summary of user requirements 14 Which method is best for me 15 Emergency Calls 15 SIP Account Parameters 16 Navigating the Genius X2 17 Genius X2 Main Menu screen 17 Using the Genius X2 18 Dialing numbers 18 Answering the call 19 Ending the call 19 ...

Page 3: ...Genius X2 4G VoIP Genius X2 User Manual Page 3 24 Dealer Code 23 Dealer Code via Genius X2 keypad 23 Dealer Code via web interface 23 ...

Page 4: ... do not use chemical products to clean it While cleaning the Genius X2 make sure that the power is OFF 8 Do not put the Genius X2 under strong sunlight avoid high temperature or contact with liquid such as water 9 While every effort has been made to create a means to contact emergency numbers it is important that the phone is in a configuration that enables it to do so including a charged backup b...

Page 5: ...attempt to repair it Refer to the place of purchase or installer for the repair procedure For maximum reception and call quality be aware of the surroundings and position the Genius X2 where it is not subject to signal attenuation As a guide the Genius X2 s reception strength will be approximately the same as a mobile phone with the same carrier The Genius X2 also contains information on the signa...

Page 6: ...t devices such as tablets and laptops who require internet access Who require an easy to use out of the box just works telephone Additionally for computer and network providers the Genius X2 offers these additional features The ability to configure VoIP accounts via a web interface Dealer settings so that the phone can be restored to its configured settings rather than be factory reset Simple main...

Page 7: ...er Manual Page 7 24 Assembly Package Contents Please ensure that the phone packaging includes the following Main unit x 1pc Handpiece x 1pc Coil cord x 1pc Antenna x 1pc Battery x 1pc User manual x 1pc USB cable x 1pc Charger x 1pc ...

Page 8: ...ront left side of the main unit and the other end into the handpiece If the phone is to be wall mounted the distance between the two mounting holes is 102mm using M4 screws Rotate the handpiece clip as shown Desk Mount Wall Mount Inserting the SIM card Unplug the cable from the USB port if it has already been inserted Unscrew lift and remove the cover Remove the battery taking care not to put pres...

Page 9: ...ight up next to the ESC key indicating power via USB It will turn off when the power is provided by the battery only As a guide at a medium brightness with the display set to auto turn off after 5 minutes and at the home screen the Genius X2 has been tested to remain with power for 24 hours with average use 3x 10 minute calls no calls overnight during this time The battery is a backup only and not...

Page 10: ...nts 4 ESC Escape from any menu back to the previous screen 5 Dial pad Used to dial numbers or input fields names contacts etc When entering information selects symbols and toggles between Ab ab AB 12 input modes 6 Memory Keys One Touch Memory Keys 7 Reset Long press to restore to dealer configuration or full factory reset 8 Navigation Cursor keys and OK button Left Right Keys control in call volum...

Page 11: ...he phone can make phone calls over the internet either in addition or as a replacement for cellular calls the phone can connect to an existing network and gain internet access via the modem router This may be advantageous if a landline phone number is to be used and as a failover to cellular calls if the NBN is disconnected for any reason In this case a SIM card is required As an Access Point no N...

Page 12: ... the Genius X2 s data network For example a laptop or Wi Fi tablet connected to the internet via the Genius X2 can send and receive emails and surf the internet This process is called Tethering To enable the Wi Fi Hotspot System Settings Network Tethering portable hotspot Portable Wi Fi hotspot Set up Wi Fi hotspot Select Change options such as the network name and password a default is supplied O...

Page 13: ...ct to network Provide the password using to toggle between letters and numbers as shown below and the key to select characters The ESC key can backspace delete characters Cursor down to Save down arrow until Cancel is blue then Left to select Save Press the OK key Icons to be aware of within cellular and Wi Fi networks are 1 Wi Fi network is connected 2 Cellular SIM Card data type 3G 4G H VoLTE 3 ...

Page 14: ...ffice phone system remote working You require a Voice over IP SIP Account The phone needs to join your existing NBN network over Wi Fi This can be achieved with a SIM card if there is a cellular network available Connect my Wi Fi devices to the internet Use Access Point Hot Spot mode on the Genius X2 Note that the Genius X2 becomes an alternative for the NBN Note Wi Fi Genius X1 can be used to con...

Page 15: ...an NBN connection the Genius X2 can be used with or without a SIM card A VoIP account is required to provide a landline number The maximum phone number configuration for the Genius X2 is two VoIP accounts i e two landline phone numbers for internet phone calls plus a SIM card inserted providing a choice between landline and cellular calls If a VoIP account and the SIM card are both used it will be...

Page 16: ...ces it is recommended to consult with VoIP providers before committing to phone plans b It is possible with the addition of a phone system PBX to create a network of Wi Fi enabled phones as extensions of the phone system using Voice over IP protocols c If the SIP signal is interrupted the account name s displayed will turn red As with most networks there may be a small delay if the VoIP server can...

Page 17: ... SIP account connectivity and firmware upgrades Voice Message For SIP accounts The provider may contain information as to voice mailbox message access Voice mailbox can be set up and entered via this menu SMS SMS messages can be sent and received Requires SIM card and compatible network About Phone SIM and network information can be obtained via this menu Account Up to 2 SIP accounts can be entere...

Page 18: ... within 3 seconds of a valid phone number or by pressing the key in the cases where the phone is configured as a SIP account 1 2 While in a call the Mute 2 and Hold 3 buttons may be pressed to toggle the functions to mute or unmute the microphone or place the call on hold and retrieve it again On the dialing screen the Menu button can be used to select the type of call if one other than the defaul...

Page 19: ...r network the display will alert you Press the arrow keys left and right 8 to accept or reject the cellular call Ending the call 1 In handset mode put the handpiece onto the hook 2 Or if in hands free mode press the speakerphone key 11 3 Or press the ESC key 4 4 Or press the red power key 10 Rejecting the call 1 When there is an incoming call press up and down arrow keys 8 to switch to the reject ...

Page 20: ...ng Add Call from the available options Dial the number to call navigate to the Call button and press the OK key again The inactive call will be placed on hold while the second call is activated Toggle between the calls by using the following procedure Use the MUTE 2 and HOLD 3 keys to toggle between the phone calls The active call will display a telephone icon next to it as indicated in the screen...

Page 21: ...rd pin code or erase it No display but the back light may be flashing Battery power is low Use the USB cable to charge the battery If the battery will not charge contact the supplier for a replacement Noise when speaking to people or they hear static Possible network signal strength issue or VoIP carrier sends a low bandwidth voice stream The antenna may not be installed correctly Relocate the pho...

Page 22: ...Type Colour Chipset Spreadtrum 9820e Frequencies Different bands combinations can be customized FDD LTE B1 B3 B7 B20 B28 TDD LTE B38 B39 B40 B41 WCDMA B1 B2 B5 B8 GSM B2 B3 B5 B8 WIFI IEE802 11b g n Bluetooth 4 0 Battery 1000mAh Antenna TNC detachable antenna connector or fixed or built in antenna Power Micro USB 5VDC input ...

Page 23: ...ve issues between the phone and a hosted SIP server There are two methods to enter a dealer setting Dealer Code via Genius X2 keypad Enter 83731 on the phone keypad This will invoke the dealer setting that can be entered on the phone without a computer Note that this code is not recorded in any call logs and is hard coded into the phone This will allow the dealer account setting for the phone to b...

Page 24: ...configuration clearing settings once settings have been entered Account Settings Dealer Settings Reset to Dealer Settings Cleared Retained Reset to Factory Settings Cleared Cleared Note If a complete factory reset is required a password is required This password is 00000000 eight zeros www aristel com au Genius X2 Installation Dealer Manual P N ANGX2V4_202006 E O E ...