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55
Message
What it means
What to do
This error message may
appear when the wrong
blood glucose test
strip is used instead of
GLUCOCARD Shine Blood
Glucose Test Strip.
Voice prompt:
“Error 5.
The test strip was not
properly inserted. Please
insert a test strip properly.”
Repeat the test with a
GLUCOCARD Shine Blood
Glucose Test Strip.
There is a problem with
the meter.
Voice prompt:
“Error 6.
There is a problem
with the meter. Please
contact customer service
representative.”
Do not
use the meter.
Contact Technical
Customer Service:
800.566.8558,
24 hours a day,
7 days a week.
An electronic error
occurred during the test.
Voice prompt:
“Error 8.
The test was not
performed properly. Please
repeat the test with a new
test strip.”
Repeat the test with a
new test strip. If the error
message persists, contact
Technical Customer
Service: 800.566.8558,
24 hours a day,
7 days a week.
NOTE
• If the error messages persist, contact Technical Customer
Service: 800.566.8558, 24 hours a day, 7 days a week.
Summary of Contents for Gluocard Shine Express
Page 1: ...User Manual For single user home use only ...
Page 4: ......