10. TROUBLESHOOTING
Fault
Potential Failure
Problem solving action
The appliance is
not working
The unit is not switched on
Check the unit is plugged in correctly and
switched on
Plug and/ or lead are damaged
Call your agent or qualified technician
Fuse in the plug has blown
Replace the fuse (UK Plug)
Power supply
Check power supply
The appliance
turns on, but the
temperature
is too high/ low
Too much ice on the evaporator
Defrost the appliance
Condenser blocked with dust
Call your agent or qualified technician
Doors are not shut properly
Check doors are shut and seals are not dama-
ged
Appliance is located near a heat source or air
flow to the condenser is being interrupted
Move the refrigerator to a more suitable
location
Ambient temperature is too high
Increase ventilation or move appliance to a
cooler position
Unsuitable foodstuffs are being stored in the
appliance
Remove any excessive hot foodstuffs or
blockages to the fan
Appliance is overloaded
Reduce the amount of food stored in the
appliance
The appliance is
unusually loud
Loose nut/ screw
Check and tighten all nuts and screws
The appliance has not been installed in a
level or stable position
Check installation position and change if
necessary
The appliance is
leaking water
The appliance is not properly leveled
Adjust the screw feet to level the appliance (if
applicable)
The discharge outlet is blocked
Clear the discharge outlet
Movement of water to the drain is obstructed
Clear the floor of the appliance (if applicable)
The water container is damaged
Call your agent or qualified Technician
The drip tray is overflowing
Empty the drip tray (if applicable)
Alarm: rPf
Room probe failure
Compressor output according to parameters
Con and Cof
Alarm: EPF
Evaporator Probe failure
Fans depend on FnC. Defrost ends in time
Alarm: AH
Maximum temperature alarm
Outputs unchanged. (manual reset)
Alarm: LA
Minimum temperature alarm
Outputs unchanged.
Alarm: OCF
The maximum cycle time has been exceeded
Outputs unchanged. In any case the cycle
ends when the final temperature is reached
(Manual reset)
Alarm: dA
Door open alarm
According the “rrd” to control fans and
compressor
Alarm: CPA
Compressor Protection alarm
Outputs unchanged.
25
EN
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