Arkwest Digital Video, User Manual

Page 1: ...Digital Video Users Guide THE FUTURE NOW SHOWING ...

Page 2: ...VD quality video and sound So sit back relax and enjoy the future Digital TV User s Guide Copyright 2005 MS Communications IPG screen images Copyright 2005 Minerva Networks Inc Used with permission All rights reserved All other images copyright and or trademark of their respective owner s Dolby and the double D symbol are registered trademarks of Dolby Laboratories This material may not be duplica...

Page 3: ... page 9 Go To The MenuBar Understand The MenuBar page 9 Guide Guide Layout page 11 Introducing Guide page 12 Go To Guide Parts of Guide Getting Around Guide Introducing Scheduled Events page 12 Set A Reminder Auto Tune or Recording page 13 Set A Multi Reminder Multi Auto Tune or Multi page 15 Recording Cancel An Auto Tune Reminder or Recording page 16 Guide and Favorites Lists page 17 Guide and Pa...

Page 4: ...27 Go To PVR Go To PVR Recordings Watch A PVR recorded Program page 28 Lock or Unlock A Recording page 29 Delete A Recording page 29 Review Recording Events page 30 Go To Recording Events Cancel A Recording Event page 30 Schedule A Recording or other Event page 30 Go To Schedule Event Schedule A Recording Reminder or Auto Tune Event page 31 Your Recording History page 31 Your Delete History page 3...

Page 5: ...ge 38 Go To Parental Controls Enable Disable Parental Controls page 38 Settings Introducing Settings page 40 Go To Settings Choose A Settings Screen page 40 Working With Settings Preferences page 40 Save Your Preferences Settings page 42 Working With Settings Users page 42 Working With Parental Control Settings page 43 Save Your Parental Control Settings page 45 Working With User Settings page 45 ...

Page 6: ...or Remove A Single Channel To Favorites page 50 While Watching TV Add or Remove A Single Channel To Favorites page 50 From Other Screens Search Introducing Search page 51 Go To Search Search For A Program page 51 Appendices Set Top Box Connections page 53 Movie Ratings page 54 TV Ratings page 55 ...

Page 7: ...r set top box or TV on and off TV Send commands to the TV Number Pad Enter a channel number or PIN DEL Remove an item or backspace AV Choose between your TV s different connections CH Change the channel MENU Display the Menu Bar Exit Close any screen and return to TV Guide Display Guide Playback Controls Control playback of Video On Demand and PVR recorded programs Remote Control Layout The button...

Page 8: ... button on your remote control If pressing Power turned the wrong device on or off press the Power but ton again press the appropriate device selection button STB or TV and press Power once more Change Channels The CH button will change channels up or down one at a time The Number Pad can be used to directly enter a channel num ber The LAST CH button will return you to the previous channel you wer...

Page 9: ... that lets you see info on what you re watching what s coming on next and what s on other channels For more information on the InfoBar see pg 5 Toolkit Reserved for future use Guide displays your Guide Guide allows you to quickly browse through channels and programs set or clear reminders and set and clear recordings if your set top box supports PVR For more information on Guide see pg 11 Exit cau...

Page 10: ...ed upon the type of program shown Icons may also be displayed based on some setting for a particular program Icons Used in the Guide Standard Channel Pay Per View Channel Pay Per View Program Standard Program Movie Highlighted Item AutoTune Set Multi AutoTune Set Record Set Multi Record Set Reminder Set Multi Reminder Set Locked Recording Program in HDTV Icons Used in Info Areas Closed Captioned D...

Page 11: ... This area will indicate details such as if this program is Live TV Video on Demand Recorded using PVR or Blocked If closed captions Dolby Digital audio Secondary Audio Program are avail able it will also be shown here Finally an HDTV program will be indicated here Director and Actor Information Coming Up Next The start time and title of the next program to be shown on the channel currently listed...

Page 12: ... Press the up or down direction buttons on your remote control The basic InfoBar will also appear any time you change channels Once the InfoBar is active press Info again to display the detailed Info Bar It adds information on stars directors and what s next for the channel listed For more information on the layout of the basic and detailed InfoBar see page 5 InfoBar Layout Using The InfoBar Step ...

Page 13: ...r Press the right direc tion button to scroll through upcoming programs for the channel listed on the InfoBar Press the left direc tion button to scroll back towards the cur rent program for the channel listed on the InfoBar Note You can com bine steps 2a and 2b to see what comes on later on another channel if you like However if you plan to do a lot of browsing for programs on other channels or t...

Page 14: ...R For more information on setting reminders auto tunes and record ings see page 13 Exit The InfoBar The InfoBar will go away on its own after a few seconds of inactivity or Press EXIT on your remote control If you are in the detailed InfoBar you can press INFO once more to exit the InfoBar The InfoBar ...

Page 15: ... For information on Rentals see page 20 PVR provides access to programs recorded using PVR as well as reviewing recordings you have scheduled create a sched uled recording event review the history of what you have recorded recently or delete your recording history For informa tion on PVR see page 25 Vault provides quick access to Video On Demand Pay Per View events Sports Package subscriptions Rem...

Page 16: ...For information on Settings see page 40 Favorites allows you to chose edit create or delete a favorite channel list For information on Favorites see page 48 Search allows you to search program listings or video on demand rentals by title For information on Search see page 51 Sign Out allows you to sign out of the current user account This only appears if you are using the Enable Login option under...

Page 17: ...s Dolby Digital audio or other par ticulars as applicable Picture in Picture Allows you to watch TV while you are in Guide Highlight Indicates what program listing is currently in focus Program Listings Shows channel number and abbreviation currently tuned channel shows a right arrow and program listings for each channel Program listings may include icons to indicate a setting or feature for a par...

Page 18: ...ck to view the previous or next page Note you can only go back as far as the current day and time Press OK to choose the program you have highlighted If it is on now Guide will tune you to the channel Press OK or Exit to leave the Guide If the program comes on later you can set a reminder auto tune or record ing if your set top box supports PVR These are known as Scheduled Events Introducing Sched...

Page 19: ... you don t want to miss Highlight the program listing and press OK Note If you are setting a recording you can highlight the program listing and press Re cord instead of OK then skip steps 2 and 3 Step 2 Set The Reminder Auto Tune or Record Highlight or or and press OK You will then be returned to Guide Step 3 Return to Guide The program listing now shows an icon next to the program s name Reminde...

Page 20: ... Your Auto Tune Just before the program begins a message will pop up giving you the option to tune in or cancel You can choose either option or just wait the pop up will go away and the system will tune you to the correct channel Step 4c Your Recording If you have set a recording you don t need to do anything else Once your program begins your set top box will begin recording it for you When you a...

Page 21: ...Step 1 Pick A Program Find the program you don t want to miss Highlight the program listing and press OK Step 2 Set The Recording Highlight and press OK The Scheduled Events screen lists all the information about the start and end time date and the correct channel for your program If anything is not correct highlight the incorrect item and press OK Then use the up and down direction buttons to ent...

Page 22: ...case Every M F then press OK Step 5 Return To Guide Once you have set the event frequency highlight OK on the Schedule Event screen and press OK You will be returned to Guide The program listing now shows an icon next to the program s name Multi Reminder set Multi Auto Tune set Multi Recording set Your multi event will recurr as scheduled until you cancel it Cancel An Auto Tune Reminder or Recordi...

Page 23: ...ion on cancelling events see Vault page 36 Guide and Favorite Lists While in Guide you can cycle through your Favorites lists by pressing Guide repeatedly Each press will activate the next Favorites list The name of the active Favorites list is shown on the green tab in the picture in picture area This causes Guide to only display the chan nels included on that Favorites list Pressing Guide once y...

Page 24: ...ew channels are listed in Guide in red Pay Per View movies are listed in purple Other Pay Per View programs are in blue Buy Pay Per View Step 1 Pick The Program Highlight the Pay Per View program you want to buy and press OK Step 2 Buy PPV Highlight and press OK Step 3 Confirm Your Purchase Highlight the box next to Enter PIN and enter your Pay Per View PIN using the Number Pad 0 9 For more inform...

Page 25: ...ll see that the channel name and number are now white instead of dimmed to indicate you have purchased a Pay Per View program on this channel At this point you can watch your pay per view just as you would any other program if it is cur rently playing If you purchased your pay per view program in advance you can schedule an auto tune or reminder event so that you don t miss it For more information...

Page 26: ...he rental period You can even pause rewind or fast forward just like a videotape or DVD Rental prices are comparable to prices at your local video store and some programs may even be free VOD Rentals are the ultimate in convenience and entertainment in your home No more hassles with video rental stores Go To Rentals Press Menu highlight Rentals and press OK Browse Rentals VOD Rentals are grouped i...

Page 27: ...ntals for that category are shown to the right Highlighting a VOD Rental will list informa tion for that Rental in the upper right portion of the screen Watch A Rentals Trailer Most VOD movies offer a trailer for that movie The trailer is the same one shown in TV ads or in theaters prior to the movie s theatrical release Step 1 Pick A Rental Follow Steps 1 3 for Browse Rentals to find a VOD Rental...

Page 28: ...ontrolling VOD Rentals pg 23 Rent A VOD Rental Step 1 Pick A Rental Follow Steps 1 3 for Browse Rentals to find a VOD Rental in which you are inter ested Press OK Step 2 Rent Highlight Rent and press OK Step 3 Confirm Your Rental The confirmation screen appears If you want anyone who signs in to your set top box to be able to watch this VOD Rental highlight the Share Rentals checkbox and press OK ...

Page 29: ...m Rentals or from Vault Note For information on the Vault see Vault pg 33 Step 1 Pick Your Rental Highlight your VOD Rental and press OK Step 2 Play Your Rental Use the direction buttons to highlight Play from beginning and press OK to start playing at the beginning of the program If you have already watched part of the program and want to pick up where you left off highlight Play from where you l...

Page 30: ... 25x normal Play speed is 1x Press Play to resume watching at normal speed Press Stop to exit playback of the program The Slider Any time you press one of the Playback Control buttons the Slider is displayed at the top of the screen The box to the left indicates the playback function in use The box to the right indicates the current point in playback in hours minutes sec onds The bar in the middle...

Page 31: ... up where you left off Note If your set top box does not support PVR please contact your ser vice provider for an upgrade The PVR Menu Quick Reference Recordings lists programs you have already recorded Go here to watch lock or delete these recorded programs To Record lists all Recording events you have scheduled and allows you to cancel any future recording events Schedule Event allows you to cre...

Page 32: ...k record in Guide Highlight a program you want to record using the direction buttons and press Record If the program is cur rently on recording will begin immediately If the program comes on in the future a record ing event is scheduled and your set top box will record the program for you automatically Controlling PVR recorded Programs While watching a PVR recorded program you can use the Playback...

Page 33: ...ol buttons the Slider is displayed at the top of the screen The box to the left indicates the playback function in use The box to the right indicates the current point in playback in hours minutes sec onds The bar in the middle gives a visual representation of where you are in the program The lighter section indicates how much of the program has been played The PVR Menu The PVR item on the MenuBar...

Page 34: ... Pick A Recording Highlight the recording you want to watch and press OK Step 2 Play The Recording Highlight and press OK Step 3 Watch The Recording You will exit the PVR menu and your record ing will begin playing The InfoBar will appear for a few seconds with a green PVR icon to the right to indicate you are playing a PVR recording While watching your recording you can use any of the PVR Control...

Page 35: ... a appears to the right of the recording date Step 2b Unlock The Recording If you select a locked program in Step 1 the Lock option will instead be Unlock Highlight and press OK When the program is unlocked the padlock icon is removed Deleting A Recording Step 1 Pick A Recording Highlight the recording you want to delete and press OK Step 2 Delete The Recording Highlight and press OK Step 3 Confir...

Page 36: ...gram and the date and time it airs If the recording event is a multi recording stacked red dot icons are shown to the right of the program date and time Cancel A Recording Event Step 1 Pick A Recording Event Highlight the recording event you want to cancel and press OK Step 2 Cancel The Recording Event Highlight and press OK Step 3 Recording Canceled Once you have cancelled the recording event the...

Page 37: ...ype Choose Recording Reminder or Auto Tune Step 6 Set Event Frequency Choose Single the event happens once Weekly the event happens on the same day every week Every M F the event happens every weekday or Every Day the event happens every day of the week Step 7 Set The Event Highlight OK and press OK to save your scheduled event or highlight Cancel and press OK to exit back to the PVR menu Your Rec...

Page 38: ...Press up and down on the remote to scroll through your record history Go To Delete History Highlight Delete History and press OK Review Delete History Press up and down on the remote to scroll through your deletion history PVR ...

Page 39: ...ubscription seasonal sports packages Reminders lists all reminder and auto tune events you have created From here you can cancel a reminder or auto tune Messages allows you to view any messages from your service provider Messages may inform you of promotional offers upcoming pay per view events service upgrades or billing alerts Caller ID offers access to a log of all calls you have received throu...

Page 40: ...e you left and press OK Note For more information on controlling the playback of Video Rentals see Controlling VOD Rentals pg 23 Introducing PPV Events PPV Events lists your purchased Pay Per View movies and events and al lows you to create or remove reminders for your Pay Per View Go To PPV Events Highlight PPV Events and press OK A list of your purchased Pay Per View events appears to the right ...

Page 41: ... right Purchase A Sports Subscription Step 1 Pick A Sports Package Highlight the sports packages to which you want to subscribe and press OK Step 2 Subscribe To Your Sports Package Highlight the Subscribe button and press OK Step 3 Confirm Your Subscription Highlight the box next to Enter PIN and enter your PIN using the Number Pad 0 9 For more information on PINs see Settings page 53 If you want ...

Page 42: ...service provider Messages may inform you of promotional offers upcoming pay per view events service upgrades or billing alerts Whenever you receive a new message from your service provider an alert will appear on your screen informing you of the new message Press Info on your remote to display the message or press Exit to ignore the alert and view the message later Go To Messages Highlight Message...

Page 43: ... left corner of your screen listing the caller information This alert will be removed after a few seconds Note For information on settings for your Caller ID alert see Settings pg 41 Go To Caller ID Highlight Caller ID and press OK A list of your received calls appears to the right Delete A Caller ID Entry Step 1 Pick The Entry Highlight the Caller ID listing you want to cancel and press OK Step 2...

Page 44: ... Controls The icon for Parental Controls lets you know if parental controls are on or off If parental controls are in effect the Paren tal Controls icon is a locked padlock If parental controls have been turned off the Parental Controls icon is an open pad lock Disable Parental Controls Press OK Use the Number Pad to enter your parental controls password Then highlight OK and press OK When you dis...

Page 45: ...estored For more information on the Unlock Timeout for Parental Controls see Settings Users Parental Control Settings page 50 Enable Parental Controls Press Menu and highlight Parental Controls then press OK Parental Controls are now in effect For more information on creating parental controls and parental control set tings see Settings pg 43 Parental Controls ...

Page 46: ...ngs for parental controls and channel blocking as well as changing passwords and PINs Packages displays your current package and pricing Billing displays your recent billing history Chose A Settings Screen To view a particular Settings screen highlight a tab name then press OK Working With Settings Preferences Make Rentals Private Make Rentals Private creates a default setting for any pay per view...

Page 47: ...event you want a reminder or auto tune to automatically be created or not To set PPV Purchase highlight the combo box and press OK Then highlight None Auto Tune or Reminder and press OK Non PPV Autotune This setting establishes how soon before a program begins the system should change the channel when an auto tune is scheduled for a regular non pay per view program To set Non PPV Autotune highligh...

Page 48: ...vorites list highlight the Configure button to the right of Favorites and press OK Note You can also work with Favorites lists from the MenuBar Save Your Preferences Settings Once you have changed any Preferences settings you want use the Direc tion Buttons to highlight the Submit button and press OK If you want to discard your changes highlight Cancel and press OK Working With Settings Users The ...

Page 49: ...ed To set TV Rating highlight the combo box and press OK Then highlight TV Y TV Y7 TV G TV PG TV 14 or TV MA then press OK Content Rating Content Rating determines the type of content that will be blocked There are four different content ratings S Sexual L Language V Violence and D Dialogue To block a particular type of content highlight the checkbox to the right of that content item and press OK ...

Page 50: ...then block or unblock any channel To block channels highlight the Choose Channels To Block button and press OK The Parental Controls Channel Block list will appear Blocked Channel Unblocked Channel To block unblock a channel highlight the channel entry and press OK To go to the next screen of channels highlight the left or right arrow at the bottom right of your screen beneath page x of x and pres...

Page 51: ...K Use the number pad 0 9 to enter the current password and press OK New Password Enter the new password for the user name shown To set New Password highlight the text box to the right of New Pass word and press OK Use the number pad 0 9 to enter the new pass word and press OK Confirm Password Repeat the new password to make sure it is what you want To Confirm Password highlight the text box to the...

Page 52: ...d to your base package any subscriptions you have any other services you have purchased and the monthly charge for your service Edit Your Packages If your service provider has enabled this feature you may be able to edit what packages are part of your service using the Edit button Please con tact your service provider concerning availability and features of Package Editing To edit your package hig...

Page 53: ...ry Review Your Billing If there are multiple screens of billing in formation highlight the left arrow or right arrow at the bottom left of your screen to the right of page x of x and press OK on your remote control To exit the Settings Billing screen highlight Done and press OK Settings ...

Page 54: ...hoose edit create or delete a favorites list or cancel Choose A Favorites List There are two ways to choose a favorites list Favorites From The MenuBar Follow the steps in Go To Favorites then highlight Choose and press OK Then highlight the favorites list you want and press OK Favorites From Guide While in Guide you can cycle through your favorites lists by pressing Guide again Each press will ac...

Page 55: ...d as white text on a dark blue background and the checkbox is empty A channel included on your favorites list is shown as black text on a light background and the checkbox is filled To go to the next screen of channel entries highlight the left arrow or right arrow at the bottom left of your screen to the right of page x of x and press OK To remove all channels from the current favorites list high...

Page 56: ...this channel is not on any favorite list Remove if this channel is on every favorite list or Add Remove if this channel is on some favorite lists and not on others and press OK Step 3 Pick A Favorites List Highlight the favorites list to which you want to add or remove the current channel and press OK Note You will not be shown any favorite list which already includes this channel if adding or whi...

Page 57: ...hlight will be on the Enter Text text box when the Search screen appears Press OK and a keyboard will appear to the right of the screen Highlight each letter in the name of the program you want to find and press OK on each Each time you press OK you will see that letter added to the text box If you enter a wrong letter highlight Del and press OK to go back one space If you need to start over highl...

Page 58: ...ur program Highlight Search Guide or Search Rentals and press OK The pro gram will take a moment to find any matching programs or rentals The results will then appear in the bottom right section of the screen Step 3 Pick A Result You can now highlight any program or rental listing and press OK to Watch or record it if it s on now Set a reminder auto tune or recording if it comes on later Add or re...

Page 59: ...from wall jack or VCR Amino RCA Cable Adapter to TV or VCR S PDIF Digital Audio to home theater system S Video to TV Power Ethernet from wall jack Coax to TV Coax from wall jack RCA Stereo Audio to TV or VCR S PDIF Digital Audio to home theater system S Video to TV Component Video to HDTV Composite Video to TV or VCR ...

Page 60: ...ge or other contents but does not quite fit within the restricted R category Any drug use content will initially require at least a PG 13 rating R Restricted An R rated film may include hard language or tough violence or nudity within sensual scenes or drug abuse or other elements or a combination of some of the above so that parents are counseled to take this advisory rating very seriously NC 17 ...

Page 61: ...lence or may frighten children under the age of 7 TV G General Audience Most parents would find this program suitable for all ages Al though this rating does not signify a program designed specifically for children most parents may let younger children watch this program unattended It contains little or no violence no strong language and little or no sexual dialogue or situations TV PG Parental Gu...

Page 62: ...7 FV The meaning of a content rating increases as the program rating increases V Violence TV PG Moderate Violence TV 14 Intense Violence TV MA Graphic Violence S Sexuality TV PG Some Sexual Situations TV 14 Intense Sexual Situations TV MA Explicit Sexual Activity L Language TV PG Infrequent Coarse Language TV 14 Strong Coarse Language TV MA Crude Indecent Language D Dialogue TV PG Some Suggestive ...

Page 63: ...57 Notes ...

Page 64: ... 495 4260 Toll Free 888 495 7800 Video On Demand Available to all customers Choose from hundreds of movies and events Watch when you want to watch Save Up To 25 With Bundled Services Voice Video Data Local Long Digital DSL High Speed Distance Television Internet ...