74
T
ROUBLE SHOOTING
Audible Alarm Trouble Shooting
Problem
Cause
Solution
Sounding every
4 seconds
The UPS is on battery
Check the input voltage
Sounding every
second
The battery is running low
Save your work and turn off your equipment
Continuously
sounding
The UPS fails
Please contact your local dealer
Sounding every
second
Output overload
Check load level indicator and remove some load
Continuously
sounding
Battery may need to charge
or service
Replace the battery
General Trouble Shooting
The power cord is not
connected correctly
Check the power cord connection
The wall outlet may be
faulty
Please contact your local qualified electrician
The UPS output may short-
circuit or overload
1. Disconnect all loads and ensure nothing is lodged in
output receptacles
2. Ensure loads are not detective or shorted internally
The UPS is not
on when power
switch is
pressed
Internal fuse may be blown
Please contact your local dealer
Power is not presents on
one of the output sockets
Check the output fuse
UPS could not
provide power to
the load
Power is not presents on
any output sockets
1. Check the connected cable
2. Ensure the load does not exceed the maximum rating of
UPS
Battery is not charged
Re-charge the battery at least 4 hours
Battery has
reduced backup
time
Battery may not able to
hold a full charge due to
age.
1. Recharge the battery at least 8 hours
2. Replace Battery
The UPS fault
indicator
lights on
The UPS fails
Save your work and turn off equipment. And refer to the
LCD INDICATOR PANEL for the details.
The battery bad
indicator
lights on
The battery is bad
1. Check the battery connection
2. Please contact your local dealer to order new battery,
and replace the bad battery
The UPS may be over-
loaded
Check the load status
Connected
equipment’s
lose power while
connected to the
UPS
The UPS may be failed
Please contact your local dealer
The UPS is
beeping
continuously
The UPS is in fault
condition
Check the audible alarms condition table
Buttons does
not work
1. The UPS is in green
mode
2. Button is Broken
1. Wait for a while and try again
2. Please contact your local dealer