Here are some tips to try if your dehumidifier isn’t working properly.
TROUBLESHOOTING
11
Problem
Possible Cause
Possible Solution
Dehumidifier won’t turn
on or buttons not
working
No electricity.
Check for power.
The power adapter is not
properly plugged in.
Remove and reconnect the
power adapter.
The water tank is removed.
Ensure that the water tank
is placed properly in its
place.
Dehumidifier runs but
the humidity level does
not decrease.
Air inlet or outlet is blocked.
Remove blockage.
Doors and windows are open,
letting in new moisture.
Make sure all doors and
windows are closed.
There are other sources of
humidity in the room
(e.g. boiling water).
Prevent the humidity
sources in the room.
The temperature in the room is
too low.
The dehumidifier is designed
to operate between 15oC and
32oC. Moisture removal is
greatly reduced if room
temperatures exceed this
temperature range.
Insufficient time for the
dehumidifier to remove
moisture.
After initial operation,
allow few hours to maintain
desired dryness.
Dehumidifier stopped
working and the light is
flashing.
The water tank is full.
Drain the collected water.
The water tank is removed.
Ensure that the water tank
is placed properly in its
place.
Water leaks down on the
floor.
The dehumidifier is placed on an
uneven surface, so water drips
out of the tank.
Place the dehumidifier on
an even level surface.
Noise
Fan is working.
Wind from the fan can
create sounds during
operation. This is normal.
If your problem isn't listed in the above table, please contact customer support at
support@arovec.com.au for assistance.
