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Output
Problem
Possible Cause
Remedy
Camera signal has dropouts.
Power supply voltage insufficient.
When on mains power, make sure the camera
power supply voltage set to 24 V (26 V).
When using batteries, check battery voltage level.
If below 20.5 V, replace the battery.
Maximum length of signal
cable exceeded.
Use shorter signal cable.
Recommended maximum length for HDTV BNC cable is 40 m/130 ft.
Recommended maximum length for fiber cable is 0.5 km/0.3 mi.
Cable or connectors damaged.
Check connectors and cable and along entire length.
If cable or connectors show damage, replace immediately.
If the cable has bent connectors, check if connectors
on back of camera show damage!
Camera Zebra does not
work when using Log
Contrast characteristics.
Log Characteristics do not use
the full signal level range.
Point the camera towards a bright surface so it produces clipping
and adjust the zebra level to this maximum output level.
Dark spot(s) in output image.
Dust, liquid or solid dirt on
sensor or back of lens.
Make sure mirror shutter is not running! Perform dust check and
clean sensor cover glass. NEVER USE METHANOL, ACETONE
OR DUST OFF/COMPRESSED AIR TO REMOVE DUST!
Change lenses in a dry and dust-free environment.
Use protective cap when no lens is attached to camera.
If contamination cannot be removed on location,
opening the iris reduces the visibility of spots.
If cover glass has been damaged, take camera
to an ARRI service center for repair.