Arris Buckeye, User Manual

Page 1: ... 2011 ARRIS Group Inc User Guide Buckeye Media Gateway the new ...

Page 2: ... 24 Screen Saver 24 TV Channels TV Channels Layout 26 TV Channels Focus 27 Recording Icons 28 Preview Panel 29 Preview Panel Layout 30 Channels Action Menu 31 Action Menu Options 32 Action Menu Options 33 Recording Options 34 Scheduled to Record 34 Currently Recording 35 Conflict Management 36 Space Management 36 Change Time Slot 37 Grid Guide 38 DVR Intro to DVR 40 DVR Layout 41 Management 42 Fol...

Page 3: ...ker Displaying Weather 69 Playing Games Games 72 Screen saver and Game Display 73 Settings Parental Controls 75 Parental Controls 76 Working with your PIN 77 VOD PPV PIN 77 Locking and Unlocking Programs 78 Phone 79 Skip 79 Local Network Status 79 Recording Space 80 SuperTicker 81 Closed Caption 81 TV Setup 82 Sound Effects 82 Front Panel 82 Aspect Ratio 83 Recording Defaults 84 External Hard Driv...

Page 4: ...nal Hard Drive 98 Reset Button 99 LED Display 99 Wireless Network Configuration 100 Connecting Devices to Your Network 101 Configuring Your Ethernet Connection 101 TCP IP Configuration for Windows 2000 102 TCP IP Configuration for Windows XP 103 TCP IP Configuration for Windows Vista 106 TCP IP Configuration for Windows 7 109 TCP IP Configuration for MacOS X 113 ...

Page 5: ...5 Copyright 2011 ARRIS Group Inc All rights reserved Welcome Congratulations on choosing Buckeye Media Gateway Let s get started with all your system can do ...

Page 6: ...st of all of the pro grams you ve recorded Search Options to search for programs by title key word or by category Music Access your music services for your listening enjoyment Home Network An easy way to enjoy media stored on your computer from the com fort of your TV Video On Demand Contains the VOD library of all available titles Photos A category to browse photos from Flickr and your computer i...

Page 7: ...ages about Buckeye CableSystem services and updates News A filter that displays all of the 24 hour news chan nels and current news programming TV Music A collection of TV music channels to match your taste and mood Phone A list of recent phone calls from your incoming lines Kids Access all children s programming in one consolidated list Sports A filter that displays all available sports content Movi...

Page 8: ...FOCUS The current selection is in the focus area of the menu When cards are in focus they appear raised and highlighted 5 VERTICAL LIST Contains all of the items in the cur rent horizontal category 6 INFO PANEL Depending on the item in focus this area either provides more infor mation about that item or a selec tion of choices for that item 7 CARD Items in vertical lists are called cards 8 CATEGOR...

Page 9: ...row buttons to browse through your choices There are a couple of features to be aware of with the horizontal categories 1 Auto Expand When you bring a horizontal card into focus all of the choices in that category will open up in a vertical list 2 Navigation Fade Back When a vertical list appears the horizontal navigation fades Simply pressing the left or right arrow buttons will bring the horizon...

Page 10: ...tire vertical list Pressing OK on these option cards will reveal all of the actions available Option cards will differ in appearance from the rest of the cards in the list In some areas of the main menu such as Find by Category the option card will allow you to access a deeper level of the menu Turbo Scroll If you hold down an arrow button you can increase your browsing speed The icons will help y...

Page 11: ... ll get a list of options for that item in an action menu Use the up and down arrow buttons to scroll through your action menu options Ac tion menus have a focus just like the main menu To select an option bring it into focus and press OK To close the action menu either select close or press the left arrow button ...

Page 12: ...atching while you re browsing the menu The Mini TV will show you what s currently playing whether it s a pho tos slideshow TV program or Jukebox album To enjoy the media in the Mini TV full screen press ZOOM on your remote control To watch Live TV regardless of what s playing in the Mini TV press LIVE TV MINI TV ...

Page 13: ... Group Inc All rights reserved Copyright 2011 ARRIS Group Inc All rights reserved Copyright 2011 ARRIS Group Inc All rights reserved Copyright 2011 ARRIS Group Inc All rights reserved Copyright 2011 ARRIS Group Inc All rights reserved Copyright 2011 ARRIS Group Inc All rights reserved Copyright 2011 ARRIS Group Inc All rights reserved Copyright 2011 ARRIS Group Inc All rights reserved 0 clear ente...

Page 14: ...ed A B C D A A A Shortcut Buttons 1 DVR Goes to the DVR category 2 VOD Goes to the Video On Demand category 3 GRID Activates the traditional Grid Guide view of TV programming 4 LIVE TV Goes to full screen live TV regard less of what s currently in focus ...

Page 15: ...ion menu 3 BACK Takes a vertical list displaying TV programming back to the previous half hour Also pages back through an info note and backs out of a sec ond level menu 4 NEXT Takes a vertical list displaying TV programming forward to the next half hour Also pages forward through an info note 5 INFO Brings up an action menu of op tions related to the item in focus 6 ZOOM Alternates between full s...

Page 16: ...ps forward the number of sec onds that you predefine in settings Also takes a vertical list of TV pro gramming forward in time 24 hours 4 REPLAY Rewinds seven seconds Also takes a vertical list of TV program ming back in time 24 hours 5 REWIND Press up to three times for three speeds to rewind the show 6 FAST FORWARD Press up to three times for three speeds to fast forward 7 RECORD Press RECORD whi...

Page 17: ...a clear view of the front panel see the figure above Subchannel Separator Many networks broadcast multiple digital subchannels For example some networks broadcast four standard definition subchannels identified using a decimal point such as 09 09 1 09 2 and 09 3 When using the arrow buttons to navigate the electronic program guide these channels appear in order in the channels listing To access these...

Page 18: ...18 Copyright 2011 ARRIS Group Inc All rights reserved Full Screen TV With the mini guides available in full screen TV the Buckeye Media Gateway makes channel surfing fun ...

Page 19: ... and channel Use the up and down arrows to change the channel displayed in the Flip Bar without leaving the program you re watching On the right you ll see what s coming up next for the channel displayed in the Flip Bar You can see further into the future by pressing the right arrow button to highlight that panel and then using the up and down arrow buttons to scroll through programming Just like ...

Page 20: ...ENRE The type of show selected 2 INFO PAGES Press NEXT or BACK on your re mote to page through the show in formation 3 CLOCK The current time 4 LOGO AND CHANNEL NUMBER The logo and channel number of the selected show 5 PROGRAM SCHEDULE The time the program begins and ends 6 COMING UP Displays the next three shows com ing up on the selected channel 7 ACTION NOTE The list of options available for th...

Page 21: ...s will let you browse through programming See All Times One of the options you ll see in a show s action menu is See All Times Select it to see a list of all of the times that the selected show airs Select the Back card to return to your original show listing PROGRAM INFO NOTES Just like in the main menu you can press the INFO button with the Flip Bar displayed to bring up an action menu which wil...

Page 22: ...Press REPLAY to view the previous 7 seconds of the show Press SKIP to skip forward in the show up to the moment of broadcast You can decide how many seconds to skip with this button in the Settings menu Press PAUSE and then FORWARD once to activate slow motion Pressing RECORD to record the entire contents of the temporary memory or buffer for the show you are watching Press PAUSE and then SKIP to ...

Page 23: ...t time or point in the cur rent program 2 PROGRAM The current live or recorded pro gram being played back 3 SHOW START TIME The start time of the recorded or Live TV program 4 STORED IN MEMORY While watching live TV this area the buffer displays the part of the show recorded in temporary mem ory While watching recorded TV it shows the entire contents of the show available for viewing 5 PLAYER BAR ...

Page 24: ...grams you would like to cancel and which you would like to continue recording Screen Saver If there has been no activity for more than 30 minutes while browsing the main menu the Media Player will change to full screen TV with the last watched channel playing to help extend the life of your TV screen If live TV has been playing on the same channel for five hours without any input from the remote t...

Page 25: ...011 ARRIS Group Inc All rights reserved TV Channels With all of the channels available these days it s tough to know what all of your options are The TV Channels category makes it easy to find what you want to watch ...

Page 26: ...3 MINI TV Even when channel surfing Mini TV always keeps you in the action 4 FOCUS PROGRAM Pressing INFO on this item brings up an action menu 5 AVAILABLE TV PROGRAMS Displays all of the programs avail able in your TV lineup that are cur rently airing 6 RECORDING ICON Displays an icon if the show is re cording or scheduled to record 7 INFORMATION PANEL Displays program information about the show in...

Page 27: ...e category moved into focus 2 SHOW TITLE The name of the program in focus 3 SHOW LENGTH The selected program s duration 4 RECORDING ICON Displays an icon here if the select ed program is currently recording or scheduled to record 5 PROGRAM SCHEDULE Displays the selected program s air time 6 CHANNEL NUMBER The selected program s channel number 7 CHANNEL LOGO Displays the channel logo for the select...

Page 28: ...wing recording icons for DVR status at a glance The following icons appear on focus cards and vertical cards throughout the main menu The show is recording right now The show is scheduled to be recorded The show is recorded and may be deleted when space is needed for newer shows The show will not delete and can only be deleted manually ...

Page 29: ...ming has a pre view panel that displays upcoming programs for the channel in focus Press the right arrow button to select the panel and then use the up and down arrows to browse through up to two weeks of programming for that channel For a shortcut back to the present time press the MENU button If you see a show you would like to record press the RECORD or the INFO button ...

Page 30: ...and ends 3 TIMESLOT Indicates the day and time that the preview panel is currently display ing 4 PROGRAM INFORMATION Detailed show information such as title rating whether it s a repeat cast and crew 5 TIME Displays the time corresponding to each show 6 SELECTED SHOW The currently selected show Press ing info on the selected show brings up an action menu with options ...

Page 31: ...ogo for the program s channel 2 SHOW TITLE The name of the program or item 3 PROGRAM SCHEDULE The time the program begins and ends 4 PROGRAM INFORMATION Additional show information such as show title repeat cast and crew 5 NOTE PAGES Number of pages of program infor mation 6 NEXT BACK Use the BACK and NEXT buttons to page through the note 7 OPTIONS The list of options available for the selected TV...

Page 32: ... episode of the program including the portion in the live TV buffer watch plays the program in full screen TV add to favorites Adds the channel to your Favorites category lock Activates Parental Controls for the selected channel see all times Presents a list of all of that program s air dates times record series Sets the entire series of that program to record You ll only see this option if the sh...

Page 33: ...cording you ll see stop recording Stops recording the current show but does not delete the por tion already recorded watch add to favorites see all times recording options Gives you a list of elements to alter about the way the pro gram will record If the show is scheduled to record you ll see recording options cancel recording Removes the program from the recording lineup add to favorites lock se...

Page 34: ...rrently recording or scheduled to record Scheduled to Record Recording options for a single episode scheduled to record keep lets you decide when the show will be deleted get series sets the entire series to record stop allows you to set the recording to stop early or late start allows you to set the recording to start early or late Recording options for a series scheduled to record keep series op...

Page 35: ...ntly recording keep series options stop Series Options keep episode limit Determines how many episodes will be stored automatically accept Determines whether you ll accept first run only or repeat episodes timeslots Lets you record only epsiodes airing at a certain timeslot priority Sets the priority order of your series recordings cancel series Cancels the scheduled recordings start stop ...

Page 36: ...e Space Management Shows are automatically kept until more room is needed You can protect shows from deletion from the Recorded TV category see the following chapter for details When you schedule a new show to record your Media Player will check to make sure that your Buckeye Media Gateway hard drive has enough room If your hard drive does not have enough room for the new recording you ll receive ...

Page 37: ... up to two weeks of upcoming shows The BACK button will take you one half hour earlier The SKIP button advances the cat egory forward 24 hours and the REPLAY button goes back 24 hours If you browse to another TV category like a filter or TV Favorites the time slot will be maintained To return to the current time just press the MENU button You can also use the Change Time Slot card to move the cate...

Page 38: ...e main menu Arrow buttons navigate the guide INFO brings up a list of options SKIP will cycle forward 24 hours REPLAY will cycle back 24 hours BACK and NEXT will move through the guide in 30 minute increments ZOOM will alternate between the guide and full screen TV If you are looking at the present time in the guide MENU will return you to the main menu Black shows indicate currently airing progra...

Page 39: ... Copyright 2011 ARRIS Group Inc All rights reserved DVR Digital Video Recorder Your Buckeye Media Gateway makes it easy to watch and manage your recordings from one place in the main menu DVR DVR DVR DVR ...

Page 40: ...recording shows are listed in the vertical band in alphabetical order Episodes of a series are grouped into folders you ll see the individual episodes in the preview panel to the right To watch a show select it and press OK And if you ve already watched half of the show you can choose whether to resume where you left off or start over from the beginning ...

Page 41: ...eries are held within a folder listing the number of re corded episodes 5 EPISODES OR DURATION If the item in focus is a folder con taining episodes in a series focus lists the number of episodes If it s an individual show it lists the show s duration 6 INFORMATION With a folder containing episodes in a series in focus this area shows the current recording options for the series With a single reco...

Page 42: ...e point you left off See all times Displays all of the times that particular show airs Delete Removes the program from DVR Recording options Lets you access the recording options menu Keep Until Your Buckeye Media Gateway will automatically delete the oldest shows in your Recorded TV folder as you need the room for new recordings Keep Until lets you set the program to be deleted at the point of yo...

Page 43: ...43 Copyright 2011 ARRIS Group Inc All rights reserved Folder Options If you bring a folder of episodes into focus and press OK you ll see the following options see all times recording options delete all ...

Page 44: ...ow isn t showing up in DVR Your Buckeye Media Gateway keeps a list of shows that you have scheduled that will not record as well as shows that did not record The shows above focus have not aired yet while the shows below focus have already aired Scheduled to Record You can confirm that a show is set to record using the Scheduled to Record category In Scheduled to Record you can also cancel a recor...

Page 45: ...ach time you record a show Keep decide how long shows will be stored Episode Limit determine how many episodes of a series request to keep at once Accept decide whether you ll record first run or repeats for a series request Close Start start programs early or late Stop stop programs early or late Recording Options For details about the Recording Options menu see the Channels chapter ...

Page 46: ...ved Storage Info The storage meter lets you know how much space you have left for more recorded programs It s located in two places in the main menu the Settings category and the DVR category Press OK with the Storage Info card in focus to view details ...

Page 47: ...e external hard drive at a time to the rear eSATA port on the Buckeye Media Gateway When selecting an external drive keep in mind that your Buckeye Media Gateway only supports eSATA storage devices marketed or certified for DVR use For instructions on how to set up and disconnect an external drive see the Buckeye Media Gateway Hardware chapter ...

Page 48: ...ll rights reserved Search Sometimes you know the title Sometimes you just know what night it s on Sometimes you re in the mood for a certain type of show The Buckeye Media Gateway has you covered to help you find what you re looking for ...

Page 49: ... When you use any of these three options to search for a show the results will return shows that are currently airing airing sometime in the future Video On Demand programming and shows that you have recorded You ll be able to tell what type of show you re looking at by the color of the card Current shows are black Future shows are gray Video On Demand Recorded and Pay Per View programs are yellow...

Page 50: ...haracters on the right the list on the left will filter down to only display shows that match your entry 3 SEARCH BOX As you select characters the char acters are entered in the search box 4 FOCUS The details for the channel and show are displayed in the focus card 5 VERTICAL LIST The vertical list fills with shows that match your criteria Pressing the up or down arrows brings these shows into focus...

Page 51: ...r in the list To search by keyword enter each letter by selecting it and pressing OK You ll see results on the left filter down with each letter you enter Press the left arrow and use the up and down arrows to scroll through them SEARCHING TIP Did you know that you can use your remote control keypad like a mobile phone keypad For example by pressing 222 on your remote control you will enter the le...

Page 52: ...e you one level deeper in the menu and allow you to browse subcategories 1 CATEGORY Category describes the type of search you re currently doing 2 SHOW CATEGORY The different types of shows run along the horizontal band 3 SHOW LIST Each show airing over the next 24 hours that falls into the selected category 4 SUB CATEGORY OPTION CARD Each category will contain a card labeled Press OK to see more ...

Page 53: ...ch results and in the TV Filters To customize the type of content that appears in both areas select Options and press OK to clear the check box for the type of content you would like to remove You can remove TV Recordings programs you ve recorded with your DVR TV Shows live TV shows from Buckeye CableSystem s lineup VOD programs from the Video On Demand library ...

Page 54: ...p Inc All rights reserved VOD VOD VOD VOD VOD VOD VOD VOD VOD VOD VOD VOD Video On Demand Buckeye CableSystem s Video On Demand gives you a vast library of great programming to choose from and an easy way to search through it all ...

Page 55: ...tional video folders in the vertical band as well as a My Rentals folder When you bring each folder into focus the available movies in each will appear in the preview panel Pressing OK with any of these folders in focus will take you to that particular folder in the VOD library To browse the entire library press OK with the Movies card in focus ...

Page 56: ...cted movie lock uses Parental Controls to block access to that channel buy purchases the movie so that you can watch it immediately PIN Entry The first time you try to purchase a VOD program or purchase a PPV program or set Parental Controls you ll be prompted to create a PIN that you will then enter before you make additional purchases You can turn the PIN prompt off from the Parental Controls se...

Page 57: ...o appear in this list until the rental has expired You can begin watching a movie by pressing OK If you begin watching a movie on one Media Player you can watch that movie in another room in the exact place you left off by pressing INFO and choosing resume If the Media Player in the new room has that selection locked with Parental Controls you ll need to enter the PIN to resume watching ...

Page 58: ...58 Copyright 2011 ARRIS Group Inc All rights reserved Home Network With your Buckeye Media Gateway you can access your computer s music video and photos from the comfort of your living room ...

Page 59: ...tomatically see that computer listed in the Home Network category of the main menu To make sure that Home Network will function properly make sure that Your computer is set up to share content according to your server s in structions Your server software is not blocked by a Firewall DLNA Servers Although any DLNA server will work with Home Network the following DLNA servers have been fully tested ...

Page 60: ...eserved Getting Started When you first bring the Home Network card into focus you ll see all of your connected devices If one isn t showing up select Search for Media Servers and choose Search If connected properly any new devices will then appear ...

Page 61: ... play press OK If you have a folder selected and you would like to view a list of options for the content of that folder press INFO Supported Files Photo JPEG GIF BMP and PNG files Music MP3 WMA and AAC unprotected files and LPCM files Video MPEG 1 MPEG 2 MPEG 4 H 264 and WMV files These file types are available through DLNA servers that support transcod ing Content that is protected by Digital Ri...

Page 62: ... to Favorites For easy access you can add content to the Favorites category in the main menu Press INFO with a folder or item selected with the exception of indi vidual songs and choose add item to favorites The content will then appear in the Favorites category ...

Page 63: ...roup Inc All rights reserved Player Controls Once you are enjoying a piece of media the following player controls can be used Slideshow PAUSE PLAY BACK NEXT SKIP REPLAY STOP Music PAUSE PLAY STOP BACK NEXT Video PLAY PAUSE STOP ...

Page 64: ...64 Copyright 2011 ARRIS Group Inc All rights reserved Photos When we say high definition we re not talking about just TV Now you can enjoy your photos in HD glory from the comfort of your living room ...

Page 65: ...os category your Buckeye Media Gateway is able to access pho tos stored in two locations Publicly shared photos from Flickr s online photo service coming soon Photos from any computer connected to your home network For details on how to access this content see the Home Network chapter ...

Page 66: ...66 Copyright 2011 ARRIS Group Inc All rights reserved SuperTicker Now you can view the latest news headlines sports scores financial news entertainment news and weather on your TV ...

Page 67: ...news and weather These are called Topics An indi vidual story in each topic is called an Item Sports scores and stock market index numbers in the SuperTicker update every 3 minutes All other SuperTicker information updates every 15 20 minutes Navigation The SuperTicker will automatically scroll through each topic subtopic and news item If you re interested in a particular topic you can use the lef...

Page 68: ...ears If you choose lock item the SuperTicker will stop automatic navigation but continue to update that item If you select lock topic the SuperTicker will scroll through the items in that topic The Asterisk button on the remote will rotate the following options locking a topic locking an item and unlocking everything You ll know that a topic is locked because the horizontal arrows turn red When an...

Page 69: ...being enjoyed 2 ACTION MENU Pressing OK on an item in the SuperTicker brings up an action menu with that item s options 3 NAVIGATION You can navigate SuperTicker top ics by using the left and right ar rows You can navigate topics by using the up and down buttons 4 SUPERTICKER ITEMS The SuperTicker menu items are shown on one line ...

Page 70: ...le Story If you see a headline that interests you you can read the whole story by pressing OK and choosing more info You can also press the INFO button An info note will open up that displays the story Use the BACK and NEXT buttons to scroll through pages of the story ...

Page 71: ...71 Copyright 2011 ARRIS Group Inc All rights reserved Playing Games The Buckeye Media Gateway comes with a collection of games to help you pass the time between shows ...

Page 72: ...ights reserved Games From the Games category on the horizontal band you ll have access to Tomato Bowling Video Poker Blackjack Invasion Wave Blast It Ping Blockbreaker Bubble Blast HD 21 Frenzy Mahjong Code Breaker Solitaire HD Slot Machine ...

Page 73: ...or the two types Games that include a Mini TV After 30 minutes with no button press activity the media playing in the Mini TV zooms to full screen You can also press the ZOOM button on the remote control to move between the game and full screen of what is playing in the Mini TV Full screen games that do not include a Mini TV After 30 minutes with no button press activity the game suspends and a sc...

Page 74: ...74 Copyright 2011 ARRIS Group Inc All rights reserved Settings Settings allows you to customize your Buckeye Media Gateway to your preferences ...

Page 75: ...Rating Channel In addition you can lock out individual shows including recorded programs from ac tion menus for each show in the main menu The system records scheduled shows that are blocked by parental controls but you must enter the PIN before you can watch them Parental Controls also allows you to turn on the option to have a PIN prompt before any VOD or PPV purchase ...

Page 76: ...on the focus Lock ing a rating locks all higher ratings above it 2 MINI TV Your current program if unlocked will continue to play in the Mini TV 3 LOCK ICON The Lock icon displays if the item is locked 4 CATEGORY TITLES Category titles display the parental control category 5 HELP Help explains details about the cur rently selected rating ...

Page 77: ...t 4 Choose close Changing a PIN 1 In the Settings category scroll to the Parental Controls card and press OK 2 Choose settings use the left arrow to scroll left to the Change PIN card and then press OK 3 Enter the old PIN enter the new PIN and then enter the new PIN again to confirm it If You Forget Your PIN 1 Please call Buckeye CableSystem Customer Service at 419 724 9800 to have your PIN reset ...

Page 78: ...ou may see a black screen after tuning to a channel with blocked content No menu flip bar sound effects or any other audio or video are shown or heard To correct this change to an unblocked channel or disable all V Chip functions and use the parental control features provided by the system to regulate viewing Turning Off Parental Controls To unlock or change all parental control settings go to the...

Page 79: ... along the horizontal band with the options for each in the vertical To turn a feature off press OK to clear it You ll also be able to customize the display time for call indicators that appear when you have an incoming call Skip Pressing the SKIP button on the remote moves you forward in recorded or stored programs in set increments In Settings navigate to the Skip card and press OK Select the in...

Page 80: ...the amount of DVR storage space used by re corded shows In Settings navigate to the Recording Space card and press OK For details see the Buckeye Media Gateway hardware chapter EXTERNAL HARD DRIVE You may connect one external hard drive at a time to the rear eSATA port on the Buckeye Media Gateway system ...

Page 81: ...n select one of the following closed caption cards to set other preferences Display Preferences choose a font type window background and color and other similar closed caption display settings Language Preferences set primary or secondary language display preferences Digital Services scroll through the additional digital stream service cards pro vided and press OK to make a selection Select one op...

Page 82: ...t to match the broadcast format and the selections set in the TV Setup card The video resolution options are 480i non HDTV 480p 720p default 1080i and 1080p If your TV is standard definition SD make sure 480i is the only box checked All other video resolutions will be output at 480i You can still watch HD channels and they may look considerably better than their SD counterparts Sound Effects Allow...

Page 83: ...ou ll then be asked to choose how you want HD content to display on your TV either by let terboxing putting black pillars on the top and bottom of the content or cropping the content to fit For Widescreen TVs determine how standard content displays on your TV by first choosing Widescreen 16 9 and then selecting maintain displays standard content as is or stretch stretches the standard content to f...

Page 84: ...ard drive this setting will help you initialize setup as well as provide options for disconnection Audio Output Use the Audio Output card in Settings to identify the type of connection to audio equipment Choose from the options that the Media Player system can output Dolby Digital stereo or mono Depending on the broadcast content and your audio re ceiver s capabilities sound effects may not be hea...

Page 85: ...move channels from displaying in the Gateway Main Menu by scrolling to the desired channel and pressing OK to select or de select the channel If a channel appears in your Channel List that you do not subscribe to you can remove it here Tips This category provides information on using your Media Player features To read a tip scroll to one that interests you and press OK ...

Page 86: ...86 Copyright 2011 ARRIS Group Inc All rights reserved Messages You ll receive a new message whenever there is information from Buckeye CableSystem like the availability of a new feature ...

Page 87: ...ll appear in the vertical band Press OK to view each message Use the NEXT and BACK buttons to page through the message Once you have read the message you can choose to close the message mark it as unread or delete it New Message When you receive a new message a mail icon appears at the bottom left of your main menu As soon as you have read all your messages the icon will disappear ...

Page 88: ...88 Copyright 2011 ARRIS Group Inc All rights reserved Buckeye Phone With the Buckeye Media Gateway you won t have to get up to answer the phone to know who s calling ...

Page 89: ...n the screen no mat ter where you are in the menu While the indicator is on the screen other remote functionality is disabled The indica tor will automatically dismiss itself after 30 seconds but you can dismiss it immedi ately by press OK and choosing close You can also use the left arrow button as a shortcut to dismiss the indicator ...

Page 90: ... category or by pressing OK on a call indicator When you access the list you ll see your phone lines listed along the horizontal band When you select a line you ll see a list of recent calls on that line expanded in the vertical band Press OK to get an action menu Options include clear call log which will delete the call record and settings which provides a shortcut to the phone settings section ...

Page 91: ... ARRIS Group Inc All rights reserved Call Options The Call Options card includes the following options in the action menu clear call log deletes the call record settings provides a shortcut to the phone settings section ...

Page 92: ...ght 2011 ARRIS Group Inc All rights reserved Filters The Buckeye Media Gateway comes with several filter catego ries for viewers who know what they like to watch and want an easy way to find it HD HD HD HD HD HD ...

Page 93: ...ecorded VOD and PPV programs that fit that category Like the Channels category the TV filters have a Change Time Slot card that allows you to browse up to two weeks into the future to see what s on You can also use the BACK and NEXT buttons to move through time TV Filters also have a preview panel to the right that displays upcoming shows for live TV channels in focus and additional information fo...

Page 94: ...ovies on TV category also has a VOD card for quick access to all of the movies available for you to watch right away When you bring the VOD card into focus a list of top releases will appear in the preview panel You can select the VOD card to access the VOD category or you can press the right arrow to browse the top releases ...

Page 95: ...95 Copyright 2011 ARRIS Group Inc All rights reserved Favorites The Favorites category is a convenient way to access your fa vorite TV channels videos photos and music ...

Page 96: ...ls blocked by parental controls You can also add a folder or file from your computer To add an item press INFO with that item selected and choose add item to favorites You can delete a single item by selecting it and choosing remove from favorites from the action menu You can also press CLEAR on the remote control Clear the entire favorites list by selecting the Options card you might need to scro...

Page 97: ...97 Copyright 2011 ARRIS Group Inc All rights reserved Buckeye Media Gateway Hardware There are a number of features of the Buckeye Media Gateway device that you might need to use ...

Page 98: ...nector into the eSATA port on the rear of the Buckeye Media Gateway 2 Wait for the confirmation on all of your Media Players that the Buckeye Media Gateway recognizes the external hard drive You will receive this confirmation on all Media Players and can respond on any that s convenient 3 If this is the first time this hard drive has been connected to this system or if the hard drive is not proper...

Page 99: ...y The following LED displays are visible on the Buckeye Media Gateway Power LED appears when the Buckeye Media Gateway is currently powered on Link LED appears when a computer is connected directly via Ethernet to the Buckeye Media Gateway Tel1 LED appears when the first telephone line is provisioned and functioning Tel2 LED appears when the second telephone line is provisioned and functioning Bat...

Page 100: ...ottom of your Buckeye Media Gateway You may want to change this passphrase initially to something more secure In addition you may want to change it periodically to maintain security levels RF Channel If you re experiencing interference from a neighbor s wireless network for example try changing the RF channel frequency If at any point you forgot your SSID or passphrase and need to access them to a...

Page 101: ...indows 7 MacOS X Ethernet interface Ethernet cable supplied IP address subnet gateway and DNS information for installations not using DHCP How to use this chapter The following list shows the procedures for modifying the TCP IP settings on the computer The procedure is slightly different depending on the operating system that you are using Please ensure you are using the correct steps for the oper...

Page 102: ...ns Local Area Connection 2 In the Local Area Connections Properties window highlight TCP IP by clicking on it one time then click on Properties Note If your computer has more than one Ethernet card you may have to select the appropriate Ethernet card in the Connect using area of the Lo cal Area Connection Properties window 3 Click Obtain an IP address automatically and Obtain DNS server address au...

Page 103: ...st first install and enable it on your Windows XP system Refer to Microsoft support materials on Windows XP for installation instructions Once installed and enabled follow this same configuration example but select TCP IPv6 at the appropriate step Note Dialog boxes shown on your computer may differ slightly from those shown in this procedure 1 From the computer select Start Settings Control Panel ...

Page 104: ...All rights reserved 2 Double click the local area connection to be used for your device s network con nection The Local Area Connection Status widow appears 3 Click Properties 4 Select TCP IP by clicking it one time Then click Properties ...

Page 105: ...e General tab Then click Obtain an IP address automatically and click OK 6 Click OK to accept the new settings and OK again to close the Properties win dow 7 You may have to restart your computer in order for your computer to obtain a new IP address from the network ...

Page 106: ...ed TCP IP Configuration for Windows Vista Follow these steps to configure the Ethernet interface on a Windows Vista operating system 1 Open the Vista Control Panel 2 Double click Network and Sharing Center to display the Network and Sharing Center window ...

Page 107: ... connections If prompted for a connection choose Local Area Connection The Network Connections window appears 4 Double click the Local Area Connection to open the Properties window Note If Windows requests permission to continue click Continue TCP IPv4 Selected TCP IPv6 Selected ...

Page 108: ... 6 double click Internet Protocol Version 6 TCP IPv6 to configure TCP IPv6 The TCP IP properties window for the version you selected appears 6 For either TCP IPv4 or TCP IPv6 select Obtain an IP address automatically and Obtain DNS server address automatically unless instructed otherwise by your cable provider 7 Click OK to accept the new settings and close the Properties window ...

Page 109: ...ARRIS Group Inc All rights reserved TCP IP Configuration for Windows 7 Follow these steps to configure the Ethernet interface on a Windows 7 operating system 1 Open the Windows 7 Control Panel 2 Click Network and Internet ...

Page 110: ...110 Copyright 2011 ARRIS Group Inc All rights reserved 3 Click Network and Sharing Center 4 Click Local Area Connection to open the Status window ...

Page 111: ...111 Copyright 2011 ARRIS Group Inc All rights reserved 5 Click Properties to open the Properties window ...

Page 112: ... tocol Version 6 TCP IPv6 and click Properties to configure TCP IPv6 The TCP IP properties window for the version you selected appears 7 For either TCP IPv4 or TCP IPv6 select Obtain an IP address v Obtain DNS server address automatically unless instructed otherwise by your cable provider 8 Click OK to accept the new settings and close the Properties window Then click Close to back out of the rema...

Page 113: ...uration for MacOS X Follow these steps to configure the Ethernet interface on a MacOS X operating sys tem 1 Open System Preferences either by choosing System Preferences from theAp ple menu or by clicking the System Preferences icon in the dock 2 Click the Network icon ...

Page 114: ...netfrom the Show menu 4 Choose the TCP IP tab if necessary If you are using TCP IPv4 go to step 5 If your cable provider requires TCP IPv6 go to step 8 5 Choose Using DHCP from the Configure IPv4 menu 6 If necessary click the Renew DHCP Lease button 7 Close the System Properties application TCP IPv4 configuration is completed ...

Page 115: ...p Inc All rights reserved 8 If you are using TCP IPv6 click Configure IPv6 near the bottom of the previous window 9 Choose Automatically from the Configure IPv6 drop down menu and click OK 10 Close the System Properties application ...

Page 116: ...www buckeyecablesystem com 04 12 V 1 0 ...