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HD-DTA100u

Quick Start Guide

Cable In

To TV

CH 3/4

Switch

HDMI

Power

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or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from ARRIS 
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594797-001-a    01/14 

The HD-DTA100u 
will not turn on

• 

Make sure the POWER LED on the front of the HD-DTA100u is lit 
green.

• 

If the HD-DTA100u is connected to a switched outlet, make sure the 
switch is turned on. It is recommended to use an unswitched outlet, 
if possible.

• 

Unplug the HD-DTA100u from the AC outlet, and then plug it back in.

• 

Make sure the remote control is in DTA mode, and turn the  
HD-DTA100u on by pressing the DTA button.

The remote control 
does not work

• 

Make sure the remote control is in DTA mode.

• 

Make sure there are no obstructions between the remote control 
and the HD-DTA100u. Aim the remote control directly at the  
HD-DTA100u front panel, not the TV or VCR.

• 

The angle between the remote control and the HD-DTA100u may be 
too large. Stand in front of the HD-DTA100u and not too far to either 
side.

• 

Press and release operation buttons one at a time, firmly and 
deliberately.

• 

Check the batteries in the remote control. Install new batteries if 
needed.

There is no video 
on the TV screen

• 

Make sure the TV is on and set to the appropriate input source for 
the HD-DTA100u.

• 

Make sure the HD-DTA100u is on and tuned to an authorized cable 
channel.

• 

Make sure the cables between the HD-DTA100u and the TV are 
firmly connected.

• 

Make sure the coaxial cable feed is firmly connected to the 
HD-DTA100u and the wall jack.

There is no audio 
when viewing 
cable channels

• 

Press MUTE on the remote control to restore sound.

No closed captions 
display

• 

Make sure closed captions are enabled on the TV. (Note: Closed 
captioning may not be available for the current program.)

Troubleshooting

Check here before calling your service provider.

Summary of Contents for HD-DTA100u

Page 1: ...tlet and then plug it back in Make sure the remote control is in DTA mode and turn the HD DTA100u on by pressing the DTA button The remote control does not work Make sure the remote control is in DTA mode Make sure there are no obstructions between the remote control and the HD DTA100u Aim the remote control directly at the HD DTA100u front panel not the TV or VCR The angle between the remote cont...

Page 2: ...e input If you have an HDTV use the remote control for your TV to select the HDMI port you used to connect the HD DTA100u If you have an SDTV tune your TV to Channel 3 and set the switch on the back of the HD DTA100u to CH 3 If your screen remains black switch your TV and HD DTA100u to CH 4 5 Put the batteries in the HD DTA100u remote control 6 Program the RF4CE remote control Point the remote con...

Page 3: ...turer Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as the power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate norma...

Page 4: ...du sur l appareil si un objet est tombé à l intérieur de l appareil si celui ci a été exposé aux intempéries ou à l humidité s il ne fonctionne pas normalement ous il a percuté une surface dure IMPORTANT SAFETY CONSIDERATIONS FOR HD DTA PRODUCTS The mains plug is the main disconnect device It shall remain readily accessible and operable The apparatus shall not be exposed to dripping or splashing a...

Page 5: ...f another electronic device Do not install the terminal in an area where condensation occurs To prevent the temporary loss of guide data and cause a temporarily non responding terminal do not plug the AC power cord into a switched power outlet FCC COMPLIANCE Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules The...

Page 6: ...his product contains a radio transmitter and accordingly has been certified as compliant with 47 CFR Part 15 of the FCC Rules for intentional radiators Products that contain a radio transmitter are labeled with FCC ID and the FCC logo Caution Exposure to Radio Frequency Radiation To comply with the FCC RF exposure compliance requirements the separation distance between the antenna and any person s...

Page 7: ... s license exempt RSS standard s Operation is subject to the following two conditions 1 This device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux condi...

Page 8: ...y third parties may be subject to separate end user license agreements from the manufacturers of such Software The Software is never sold ARRIS licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License ARRIS and its third party licensors retain the ownership of the Software You may USE the Software only in connection with the o...

Page 9: ...treaty provisions Except as otherwise expressly provided in this License the copying reproduction distribution or preparation of derivative works of the Software any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions Nothing in this License constitutes a waiver of ARRIS rights under United States copyright law This License and your rights regardin...

Page 10: ... conditions and the following disclaimer binary distributions include the above copyright notice this list of conditions and the following disclaimer in their documentation This software is provided as is with no explicit or implied warranties in respect of its operation including but not limited to correctness and fitness for purpose 2015 ARRIS Enterprises Inc All rights reserved No part of this ...

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