HD-DTA100u
Quick Start Guide
Cable In
To TV
CH 3/4
Switch
HDMI
Power
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594797-001-a 01/14
The HD-DTA100u
will not turn on
•
Make sure the POWER LED on the front of the HD-DTA100u is lit
green.
•
If the HD-DTA100u is connected to a switched outlet, make sure the
switch is turned on. It is recommended to use an unswitched outlet,
if possible.
•
Unplug the HD-DTA100u from the AC outlet, and then plug it back in.
•
Make sure the remote control is in DTA mode, and turn the
HD-DTA100u on by pressing the DTA button.
The remote control
does not work
•
Make sure the remote control is in DTA mode.
•
Make sure there are no obstructions between the remote control
and the HD-DTA100u. Aim the remote control directly at the
HD-DTA100u front panel, not the TV or VCR.
•
The angle between the remote control and the HD-DTA100u may be
too large. Stand in front of the HD-DTA100u and not too far to either
side.
•
Press and release operation buttons one at a time, firmly and
deliberately.
•
Check the batteries in the remote control. Install new batteries if
needed.
There is no video
on the TV screen
•
Make sure the TV is on and set to the appropriate input source for
the HD-DTA100u.
•
Make sure the HD-DTA100u is on and tuned to an authorized cable
channel.
•
Make sure the cables between the HD-DTA100u and the TV are
firmly connected.
•
Make sure the coaxial cable feed is firmly connected to the
HD-DTA100u and the wall jack.
There is no audio
when viewing
cable channels
•
Press MUTE on the remote control to restore sound.
No closed captions
display
•
Make sure closed captions are enabled on the TV. (Note: Closed
captioning may not be available for the current program.)
Troubleshooting
Check here before calling your service provider.