Chapter 4
:
Installing and Connecting your Telephony Gateway
Release 16 STANDARD 1.2 August 2015
Touchstone TG1652 Telephony Gateway User Guide
20
Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
Is a cable jack available? For best performance, keep the number of splitters between
the jack and cable drop to a minimum. Each splitter attenuates (reduces) the signal
available to the Telephony Gateway. A large number of splitters can slow down the
Internet connection and even affect your telephone service.
Can you easily run cables between the Telephony Gateway’s location and the phones?
If you are connecting devices to the Ethernet ports, can you easily run cables between
the Telephony Gateway’s location and those devices?
If you want to mount the Telephony Gateway on a wall, does the location provide a
solid surface for secure attachment? For best results when mounting the Telephony
Gateway on drywall, position the Telephony Gateway so at least one of the screws are
fastened to a stud. This may prevent the Telephony Gateway from pulling out of the
wall in the future.
If you want to install the Telephony Gateway on a desktop, is there enough space on
either side to keep the vents clear? Blocking the vents may cause overheating.
How close are your wireless devices? The Telephony Gateway wireless connection
range is typically 100–200 feet (30m–65m). A number of factors can affect connection
range, as described below.
Factors Affecting Wireless Range
A number of factors can affect the usable range for wireless connections.
Increases range
Raising the unit above the devices (for example, installing the
Telephony Gateway in the upper floor of a multi-story dwelling)
Adding a wireless extender to the network
Decreases range
Lowering the unit below the devices (for example, installing the
Telephony Gateway in a basement)
Metal or concrete walls between the Telephony Gateway and other
devices
Large metal appliances, aquariums, or metal cabinets between the
Telephony Gateway and other devices
Interference and RF noise (2.4 GHz wireless phones, microwave
ovens, or other wireless networks)
Note:
Note that decreasing the range of your wireless network may be beneficial, as long
as the decreased range is sufficient for your needs. By limiting your network’s range, you
reduce interference with other networks and make it harder for unwanted users to find and
connect to your network.
Note:
Setting the transmit power level to High increases the range. Setting it to Medium
or Low decreases the range proportionately.
