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Agreement to Terms and Policies.

 The WOW! Internet service that you have subscribed to is subject to terms and conditions and use policies, which you must accept in order to use the service. Before using the 

service, you should carefully review WOW!’s acceptable use, network management, copyright and other policies adopted by WOW!, as well as the terms and conditions of subscription (the “Terms”). The Terms are 

available for your review online by simply clicking on the Terms & Conditions section of the WOW! website located at wowway.com. By establishing an account, installing, activating or using the service, or otherwise 

indicating your agreement to the Terms or intention to use the service, you agree to be bound by the Terms (including any amended, revised or restated terms) and to use the service in compliance with the Terms, 

including any acceptable use, network management or other policy established by WOW!. If you provide us with a phone number or email address, you agree that we may call, text or email you, which might include 

autodialed calls and texts, and/or pre-recorded or artificial voice messages. 

Self-Installation of Services.

 For some services and in some market areas, WOW! may allow (or require) self-installation and activation of WOW! equipment to be used in connection with WOW! services.  If customer 

agrees to self-install WOW! equipment, Customer further agrees that: (A) Customer will adhere to the self-installation requirements specified by WOW!, which will be provided to Customer, at WOW!’s discretion: 

(i) as written instructions included as part of the self-installation kit provided to Customer; and/or (ii) within an email communication by WOW! to Customer.  In this connection, Customer agrees that WOW! may 

require that it provide to WOW! a valid email address (to receive communications from WOW!, including the self-installation instructions) and/or provide a telephone number so that a WOW! technician may assist 

in the installation process; and/or (iii) on WOW!’s website; and (B) it will be responsible for any damages (to WOW! equipment, customer equipment or otherwise) that may result from Customer’s failure to adhere 

to the self-installation instructions; and (C) Customer’s use of WOW! equipment and services is subject to WOW!’s terms of subscription, and acceptable use, network management and other policies that WOW! 

has implemented in connection with the services; and (D) installation fees may apply. 
©2020 WideOpenWest Finance, LLC.

Step 2. Accessing your default wireless router settings

The WOW! technician has already activated your wireless router. See steps below to locate your wireless router’s 
Network Name and Password.

  •  Locate the default Network Name (SSID) and Password (Pre-Shared Key) on a label on the side or bottom panel 

of your wireless router.

  •  Look for the default Network Name (SSID) in your WiFi settings and connect your device using the default 

Password (Pre-Shared Key).

  •  To customize your Network Name (SSID) and Password (Pre-Shared Key), see next step.

• In your browser type 192.168.0.1 — this is the device administration page address.
• Follow the instructions in the install wizard to customize your network name and password.  

Step 3 

(optional).

 Customize your network name and password

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