Arrive VoicePoint AVP-1000, User Manual

Page 1: ...P 1000 Please note the serial number of your purchased product for future reference Model No AVP SPM 1000 Serial No _________________________________________________ Conference Speaker Microphone USER MANUAL AVP 1000 804 001 ...

Page 2: ... Arrive Systems Inc All Rights Reserved 2 We reserve the right to introduce changes after the printing of this document Please refer to our website www arrivesys com for updated documentation and information ...

Page 3: ...Features 9 Control and Functions 10 LED Functions 11 Using this Unit 12 VoIP audio handling from Arrive FacePoint or similar software codec device 12 Connect the Device 12 Making a Voice Call 12 Managing the Call 13 Mobile Phone Conference 14 Troubleshooting 15 Specifications 17 Packaging 17 ...

Page 4: ...e routed so that they are not likely to be walked on or pinched by items placed upon or against them paying particular attention to cords at plugs convenience receptacles and the point where they exit from the product 12 Lightning For added protection for this product during a lightning storm or when it is left unattended and unused for long periods of time unplug it from the PC and or from the po...

Page 5: ...Class B digital devices Compliance with these requirements provides a reasonable level assurance that your use of this product in a residential environment will not result in harmful interference with other electronic devices This equipment generates uses radio frequencies and if not installed and used according to the instructions found in the user manual may cause interference harmful to the ope...

Page 6: ...re 13 When disconnecting any cable grasp the plug do not pull the cable 14 Do not clean this unit with chemical solvents this might damage the finish Use a clean or dry cloth 15 Do not attempt to modify or fix this unit Contact qualified ARRIVE service personnel when any service is needed 16 Condensation will form when any surrounding temperature changes suddenly Disconnect the cables from the PC ...

Page 7: ...ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ALL TRADEMARKS AND INFORMATION ARE OWNED BY THE RESPECTIVE OWNERS OF THE TRADEMARKS AND INFORMATION WHETHER ACKNOWLEDGED OR NOT IN THIS MANUAL ARRIVE DOES NOT CLAIM ANY OWNERSHIP OF ANY TRADEMARK OR TRADENAME MENTIONED IN THE INFORMATION EXCEPT FOR THE ARRIVE TRADENAMES ARRIVE ARRIVE FACEPOINT ARRIVE INFOPOINT ARRIVE ROOMPOINT ARRI...

Page 8: ...oint or EMP Arrive Edgeless Media Server EMS EMS Arrive ControlPoint EMC About Trademarks Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and other countries All other trademarks are owned by their respective owners whether acknowledged or not in this manual Specifications of this unit and contents of this document are subject to change without notice ...

Page 9: ...n conference rooms huddle rooms and small offices with 2 4 participants Arrive VoicePoint 1000 leads the trend in the industry providing full duplex audio technology which can be used for a two way smooth and high quality communication to meet the growing demand for affordable UC C functions with widespread adoption of software codec based systems such as Microsoft Lync Google Hangouts Cisco Webex...

Page 10: ...e Press to decrease the speaker volume 4 Microphone Zone pickup selector Press to switch the active microphone The microphone is switched as follows Figure 1 Microphone switching direction Note You cannot switch the microphone while the microphones are muted Cancel the mute function and then switch the microphone 5 Volume increase Press to increase the speaker volume 6 Microphone mute Press to tem...

Page 11: ...D Functions 1 Speaker mute LED Normal Off Speaker muted On Maximum Minimum volume Blinks three times 2 Microphone mute LED Normal Off Selected microphone muted On Microphone LED is off All microphones muted On 3 Microphone LEDs Normal On Lights up in sequence depending on the active microphone Microphone muted or inactive Off Note When the USB interface is used the LED indicator is blue If the USB...

Page 12: ...00 with the other end inserted into the USB port of the software codec appliance At this moment the USB driver will be automatically installed on the Software Codec which feeds power to the AVP 1000 Note You cannot connect another AVP 1000 to the appliance as external sound will be cut off Please connect the AVP 1000 directly to the software codec appliance Connecting via USB hub might result in o...

Page 13: ...king microphone will be on 4 Select the pick up direction of the microphone By default the three microphones are on when the AVP 1000 is started up On pressing the button MIC ZONE in turn it will select the pick up direction of the microphone in sequential order Press the button once twice thrice it will select each single microphone clockwise from left to right Press the button again to return to...

Page 14: ... with the type of mobile phone tablet used Figure 3 Connecting the device for Mobile Conference Making the Call After the mobile phone is connected you can make a call following the operation methodology of the mobile phone After getting through to the remote participant you can have a conference call from your mobile phone The operations of the functions such as adjustment of sound volume of the ...

Page 15: ...urned on The USB cable is not connected properly Check that the USB cable is connected firmly Q Have an audio problem Problem Cause Remedy The sound given out by other AVP 1000s can t be heard Maybe the speaker is muted Turn off the speaker mute function The microphone of the remote connected AVP 1000 is mute Ask that the microphone mute of the remote unit be turned off The speaker volume of the o...

Page 16: ...king microphone Select the microphone and speaker of the AVP 1000 in the audio setting of the Software Codec system and the VoIP Call or Conference software The AVP 1000 generates background noise The AVP 1000 microphone picks up equipment that generates noise Place the AVP 1000 away from equipment that generates background noises such as hums coming from electric fans air conditioning etc The sou...

Page 17: ...roller ALC Frequency Equalizer EQ Operating System Windows 8 Windows 7 or Mac OS X Power Supply USB Bus powered DC 5V 500mA Power Consumption 2 5W Max Working Environment Operating Temperature 0 40 C Environmental Humidity 20 85 RH Non condensing Dimension of Main Unit 15 5 X 14 8 X 3 7 cm Net Weight of Main Unit 0 68784lb 312g Gross shipping weight at 1 unit case 2lbs 900g Included Accessories US...

Page 18: ... 2014 Arrive Systems Inc All Rights Reserved www arrivesys com Arrive Systems Inc 6737 Katella Ave Cypress CA 90630 USA Toll Free 1 844 427 7483 USA Canada Email info arrivesys com ...