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ARTESIAN SPAS ISLAND WARRANTY
This section is a description of your warranty. Here you will find de
-
scriptions of what is covered under your Island Class Spa warranty and
what can void your warranty.
PLEASE READ THE WARRANTY THOR-
OUGHLY.
Please take a moment to register your warranty. You can
register on line at http://www.artesianspas.com, click on owner login or
you mail in the warranty registration card attached to this manual. For
warranty outside USA and Canada, please refer to your countries Arte-
sian Distributor.
LIFETIME STRUCTURE WARRANTY
Island Class Spas carry a lifetime structure warranty. The structure is
defined as the fiberglass vessel below the exposed material finish. The
manufacturer warrants the spa against loss of water due to a defect in
the spa structure, for the lifetime of the spa. In the event of a defect in
the material and/or workmanship, the spa structure will be repaired or
replaced at the discretion of the manufacturer.
THIS WARRANTY IS
GIVEN ONLY TO THE ORIGINAL OWNER, AND TERMINATES UPON
TRANSFER OF OWNERSHIP. COMMERCIAL APPLICATIONS ARE
EXCLUDED FROM THIS AND ALL WARRANTIES.
If the spa structure is defective and must be replaced, it will be returned
to the factory. The original, installed equipment (this includes the frame,
skirt, and all equipment) will be reinstalled. If new equipment is desired,
there will be additional charges to the customer. If the frame and/or skirt
of the spa has been badly damaged, there will be additional charges
to the spa owner for repairs or replacement. When a spa needs to be
returned to the factory for repair, the cost of one way freight to the com-
pany will be at the spa owner’s expense. The manufacturer will not pay
for removal, installation, cranes, construction, de-construction, or any
other cost associated with access, egress, or ingress, of the spa at the
customer’s home. The manufacturer reserves the right to an on-site in-
spection by its authorized representative. In the unlikely event a shell
or spa must be replaced, all warranties (shell, surface, electrical and
plumbing) date back to the original start date of the warranty. The war-
ranty period starts either the day of delivery to the customer or eighteen
(18) months from the date of manufacturing, whichever date comes first.