ARTESIAN SPAS ISLAND WARRANTY
FIVE YEAR SURFACE WARRANTY
The spa surface is described as the exposed acrylic material finish. The
manufacturer warrants the spa surface to be free from defects in the
material and workmanship, such as blistering, cracking, or delaminat-
ing, this does not cover micro-crazing, under normal use and mainte-
nance for a period of five years from the original date of the warranty.
The warranty period starts either the day of delivery to the customer or
eighteen (18) month from the date of manufacturing, whichever date
comes first.
THIS WARRANTY IS ONLY TO THE ORIGINAL OWNER,
AND TERMINATES UPON TRANSFER OF OWNERSHIP. COMMER-
CIAL APPLICATIONS ARE EXCLUDED FROM THIS AND ALL WAR-
RANTIES.
The spa must be set on a level solid surface that is sufficient to support
the entire length and width of the spa. Standard building practices must
be followed. Damage caused by failure to have a leveled and supported
foundation under the spa is not covered under warranty. The manufac-
turer does not warrant problems associated with prolonged exposure
to the sun and/or use of any sanitization or ozone system not approved
by the manufacturer. Damage to the spa surface caused by leaving the
spa uncovered and empty of water with direct sunlight exposure will
terminate this warranty. Any alteration to any system, either electrical,
plumbing, or mechanical, or over use of chemicals, or any other prob-
lems caused by external source are not covered under warranty. Other
exclusions may apply.
Normally problems associated with material and workmanship can and
will be repaired. If the spa surface is repaired, the repair is limited to
the affected area only, and there is no guarantee against discoloration
of fading. The decision to repair will be made by the manufacturer and
its field representative after a review of the facts, pictures, or any other
data presented by the dealer or customer. In all cases, pictures of the
affected area and foundation of the spa must be provided before any
decisions to repair or replace can be made. In the unlikely event a shell
or spa must be replaced, all warranties (shell, surface, electrical and
plumbing) date back to the original date of installation. If it is determined
that the surface is to be replaced, the same conditions and terms as
outlined in the shell warranty will apply.
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