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TROUBLESHOOTING  cont...

   

This code is displayed when a “no flow” 
condition is detected by in.therm.

Important: System will make three continuous 
flow checks during 9 minutes before displaying 
this error.

• Make sure water valves are open and water  
  level is high enough.
• Check and clean filters.
• Make sure there are no air locks (or that no  
  object obstructs passage of water in in.therm  
  channel). Pumps will make strange noise and  
  error “P1 ER” might appear. Follow atr lock  
  procedure to clear them.
• Make sure that pump associated to heater   
  (Pump #1 or Circulation Pump) is running. If  
  not, call spa manufacturer to get low level    
  prog. number.

This code occurs when a communication 
problem exists between in.xw and in.therm.

• Make sure remote heater cables are 
  connected properly and that none of the cable    
  connector pins are bent.
• If problem persists, contact your local dealer  
  to schedule a service call.

High Limit hardware circuit tripped.

Usually, kinetic heating protection or current 
monitoring circuitry will shut the heater down 
before this error occurs. Still, if it appears there 
are typically two possible causes.

 

• Heater was previously stored in a very hot 
  location prior to installation and there is no    
  water yet in its tube to cool it down. Use a   
  hose to cool down the interior of the tube.
• External ambient temperature is high enough  
  to heat water, even though pumps remain off.

TROUBLESHOOTING  cont...

   

High Limit hardware circuit tripped.

• Add cold water in spa and let heater cool     
  down.
• Reset spa pack using current breaker.

System hasn’t detected any current change 
when turning on or off Pump 1.

• Make sure Pump 1 is connected properly.    
• Manually change output status (on/off) of    
  Pump 1 and cycle through all possible states  
  (i.e. low and high speeds)
• Reset spa pack.
• If error does not clear, call your local dealer  
  and schedule a service call.

System hasn’t detected any current change 
when turning on or off Pump 2.

• Make sure Pump 2 is connected properly.    
• Manually change output status (on/off) of    
  Pump 2 and cycle through all possible states  
  (i.e. low and high speeds)
• Reset spa pack.
• If error does not clear, call your local dealer  
  and schedule a service call.

System hasn’t detected any current change 
when turning on or off Pump 3.

• Make sure Pump 3 is connected properly.    
• Manually change output status (on/off) of    
  Pump 3 and cycle through all possible states  
  (i.e. low and high speeds)
• Reset spa pack.
• If error does not clear, call your local dealer  
  and schedule a service call.

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Summary of Contents for platinum series

Page 1: ...Platinum Class...

Page 2: ...reparation Key Pad Intro Basic Programming Options Setting the Purge Cycles Setting Economy Mode Maintenance Reminder Prompts Changing Keypad Options Changing Display Options Changing Sound Options Ch...

Page 3: ...rtant that you have it properly installed to ensure safe use This manual explains safety precautions installation instructions and operating and maintenance procedures If you have any questions regard...

Page 4: ...uscitation IT COULD SAVE A LIFE 1 READ AND FOLLOW ALL INSTRUCTIONS 2 WARNING To reduce the risk of injury do not permit children to use this product unless they are closely supervised at all times 3 A...

Page 5: ...Persons using medication should consult a physician before using a spa since some medication may induce drowsiness while other medication may affect heart rate blood pressure and circulation AUDIO CO...

Page 6: ...hauffeur IN THERM 3 6 kw Circulation System HI FLO Ozone IN ZONE CD Filtre 2 Direct Flow Control 5 6 Cascade le maximum de 1 Wassermenge 1514 liters Leergewicht 439 kg Gesamtgewicht 1891 kg Dimensions...

Page 7: ...ment IN THERM 3 6 kw Zirkulationssystem HI FLO Ozon IN ZONE CD Filter 2 Direct Flow Control 4 6 Wasserfall H chstbetrag von 1 Volume d eau 1174 liters Poids vide 263 kg Poids plein 1388 kg Dimensions...

Page 8: ...ur IN THERM 3 6 kw Circulation System HI FLO Ozone IN ZONE CD Filtre 2 Direct Flow Control 5 6 Cascade le maximum de 1 Wassermenge 1514 liters Leergewicht 409 kg Gesamtgewicht 1861 kg Dimensions 2 34m...

Page 9: ...auffeur IN THERM 3 6 kw Circulation System HI FLO Ozone IN ZONE CD Filtre 2 Direct Flow Control 4 6 Cascade le maximum de 1 Wassermenge 1174 liters Leergewicht 293 kg Gesamtgewicht 1418 kg Dimensions...

Page 10: ...zelement IN THERM 3 6 kw Zirkulationssystem HI FLO Ozon IN ZONE CD Filter 2 Direct Flow Control 3 6 Wasserfall H chstbetrag von 1 Volume d eau 1174 liters Poids vide 293 kg Poids plein 1417 kg Dimensi...

Page 11: ...ower supply must have a suitable Ground Fault Circuit Interrupter GFCI according to Section 422 20 of the National Electrical Code ANSI NFPA 70 7987 This could be used as the shut off switch which mus...

Page 12: ...that will withstand humidity There may be a need for cross ventilation fans and or dehumidi ers The spa chemicals may corrode some household metals Provide ample room if servicing should be needed St...

Page 13: ...no error codes See page 47 Verify that there is good water circulation in the spa The pumps will come on in cycles for 1 minute each cycle VERIFYING WATER CIRCULATION 1 Open all the jets 2 Press the...

Page 14: ...at electrical service panel 2 Locate and loosen one of the pump plugs on each pump by turning it counterclockwise one half of one turn 3 Allow air to escape from ttings When a steady stream of water...

Page 15: ...r in some menus Goes to next parameter setting or decreases parameter in some menus Saves selected parameter and exits or in SPA Menu changes display from Temperature to Time or to Error Code when Ser...

Page 16: ...allows the spa user to set the purge start time and stop time Setting Purge Start Time Use Plus or Minus keys to change purge start time Use Next key to con rm and go to purge frequency Use Ok key to...

Page 17: ...r Exit key to exit and return to Spa Options Menu MAINTENANCE REMINDER PROMPTS cont This menu allows the user to view active warning messages Viewing Active Warning Messages Use Left or Right keys to...

Page 18: ...ions Menu Use Exit key to exit and return to Keypad Options Menu Setting Video Mode Use Plus or Minus keys to change Video mode from Normal to Reverse mode Use Next key to con rm and go to Backlight s...

Page 19: ...y to con rm and return to Keypad Options Menu Use Exit key to exit and return to Keypad Options Menu CHANGING SOUND OPTIONS cont Setting Audio Type Use Plus or Minus keys to set audio type to in tune...

Page 20: ...keys to change Time Format to 12 hours or 24 hours Use Con rm or Ok key to con rm and return to Keypad Options Menu Use Exit key to exit and return to Keypad Options Menu CHANGING SECURITY OPTIONS Thi...

Page 21: ...s SPA FUNCTIONS To control spa operation you must rst be in the Spa Mode If not already in Spa Mode you can go to that mode by pressing the Mode key and select Spa from the Mode Menu CHANGING THE WATE...

Page 22: ...Icon Pump 1 Key Pump 1 Icon Pump 2 Key Pump 2 Icon TURNING THE PUMPS ON OFF Pump 4 Press Next Page key to go to page 2 of Spa Key Menu if not already on page 2 Press Pump 4 key again to turn Pump 4 ON...

Page 23: ...io Key On Off Icon On Off Key Key Key SPA FUNCTIONS cont ON OFF KEY QUIET OR STANDBY MODE Press Next Page key to go to page 2 or 3 of Spa Key Menu if not already on page 2 or 3 Standby press On Off ke...

Page 24: ...e amoung the following in order Tuner CD Aux Seek Track Up Down Keys Source Key Source Icon Source Icon Source Icon Source Key Source Key TUNER AUX CD PAUSING THE PLAYING OF A DISK Press Pause key to...

Page 25: ...o Key Menu if not already in page 3 Press Fader key to select from one of the following adjustments FAD FRONT Front Speaker Only FAD REAR Rear Speaker Only FAD ALL Front and Rear Speakers Next Page Ke...

Page 26: ...Auto Scan key will scan and store stations automatically in each memory 6 of the selected band Repeat Mode On Repeat Mode Key Repeat Mode Icon Random Mode Icon Random Mode Key Random Mode On Auto Scan...

Page 27: ...f you choose to do this please remove your spa cover and allow spa to cool for a mini mum of 24 hours with the spa turned off PILLOW CARE Remove and clean the pillows with soapy water and a soft cloth...

Page 28: ...lter NEVER run your spa without the lters properly installed Injury to person and damage to the equipment can occur Any damage to equipment due to this circumstance will not be covered under warranty...

Page 29: ...lp preserve the sheen of your spa s surface However it is important that you do not use any abrasive cleaners or strong chemicals Your Artesian Spas authorized dealer will be able to supply 52 you wit...

Page 30: ...e chemicals used to maintain the pH balance of the water and to sanitize the water can be dangerous Always follow these basic guidelines when handling the chemicals 1 Always read and follow the direct...

Page 31: ...n derived substances typically generated by living organisms In a spa they are most frequently introduced into the water by bathers Enzyme products such as Spa Perfect by Natural Chemistry are most ef...

Page 32: ...ria in pool and spa water Mineral Puri ers work on the principle 59 of erosion and do not require electrical components Most include some type of replaceable cartridge that contains the copper silver...

Page 33: ...anitizing shock treatment The downside to Dichlor is that it will not sustain a PPM base for long in hot water However as a rule of thumb if you treat your water after bathing with half a capful of Di...

Page 34: ...f the water regularly To test the water purchase a pH test kit at a pool and spa supplier The pH reading should be between 7 2 and 7 8 If the level is too low add a pH increaser usually soda ash If th...

Page 35: ...than 5 amps Replace the blown fuse with an identically rated replacement SC 20 SC 25 etc TROUBLESHOOTING cont In xm internal temperature s too high overheat Remove spa skirt and let system cool down A...

Page 36: ...in a very hot location prior to installation and there is no water yet in its tube to cool it down Use a hose to cool down the interior of the tube External ambient temperature is high enough to heat...

Page 37: ...tput status on off of Aux 1 device Reset spa pack If error does not clear call your local dealer and schedule a service call TROUBLESHOOTING cont System hasn t detected any current change when turning...

Page 38: ...PON 71 TRANSFER OF OWNERSHIP COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND ALL WARRANTIES The spa must be set on a level solid surface that is suf cient to support the entire length and width of...

Page 39: ...n proper condition 73 Other Items Not Covered In This Warranty Some items are not covered in this warranty These items either have a different warranty or are warranted through the manufacturer of tha...

Page 40: ...ufacturing LLC under this LIMITED WARRANTY shall not exceed the original amount paid for the spa Legal Remedies This LIMITED WARRANTY gives speci c rights and other rights that may apply will vary fro...

Page 41: ...76 INTERIOR SPA DIAGRAM 1 Spa Pack 2 Heater 4 24 hr Circulation pump 3 Therapy Pump 77...

Page 42: ...er Care Department 4720 N Lamb Blvd Las Vegas NV 89115 __________________________ __________________________ __________________________ Please do not send products or other correspondence to the addre...

Page 43: ...________________________________________ What other spa brands did you consider buying ________________________________________________ Optional Questions How many people are in your household _______...

Page 44: ......

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