Problem
Possible cause
Solution
Power indicator light is flash‐
ing.
An error has occurred in
measuring the temperature
or the appliance is not work‐
ing properly.
Contact the nearest Author‐
ized Service Centre.
The lid doesn't close com‐
pletely.
Food packages are blocking
the lid.
Arrange the packages in the
right way, see the sticker in
the appliance.
There is excessive frost.
Eliminate excess frost.
The lid is difficult to open.
The lid gaskets are dirty or
sticky.
Clean the lid gaskets.
The valve is blocked.
Check the valve.
The lamp does not work.
The lamp is defective.
Refer to "Replacing the
lamp".
The compressor operates
continually.
Temperature is set incor‐
rectly.
Refer to "Operation" chap‐
ter.
Large quantities of food to
be frozen were put in at the
same time.
Wait some hours and then
check the temperature
again.
The room temperature is too
high.
Refer to climate class chart
on the rating plate.
Food placed in the appli‐
ance was too warm.
Allow food to cool to room
temperature before storing.
The lid is not closed proper‐
ly.
Check if the lid closes well
and the gaskets are undam‐
aged and clean.
There is too much frost and
ice.
The lid is not closed correct‐
ly or the gasket is deformed/
dirty.
Refer to "Opening and clos‐
ing the lid".
The water drainage plug is
not correctly positioned.
Position the water drainage
plug in the correct way.
Temperature is set incor‐
rectly.
Refer to "Operation" chap‐
ter.
The temperature in the ap‐
pliance is too low/too high.
The temperature regulator is
not set correctly.
Set a higher/lower tempera‐
ture.
The lid is not closed correct‐
ly.
Refer to "Opening and clos‐
ing the lid".
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