artisan Art-SB1, Care & Use Manual

10 

Bleaches: 

Most common domestic bleaches & sterilizing solutions contain chlorine in the form of sodium 
hypochlorite. If used in concentrated form, bleaches can attack the stainless steel, causing pitting of the 
surface.  They should always be used to the strengths prescribed by the manufacturer and should be 
thoroughly rinsed off with clean water immediately after use. All cleaning agents containing hypochlorite 
are unsuitable for long term contact with stainless steel and, even when used in the highly diluted form, 
they can produce pitting under certain conditions. 

 
Foodstuffs: 

In general stainless steel is fully resistant to all foodstuffs in common use. Only in isolated cases, such 
as when concentrated salt and vinegar mixtures are allowed to remain in contact with the steel for a long 
period, can any surface marking result. 
 
 

TROUBLESHOOTING:

BEFORE CALLING FOR SERVICE: 

If your ARTISAN™ appliance does not function properly, use the following checklist before contacting 
your dealer for service. You may save the cost of a service call and the inconvenience of being without 
your appliance. 
 

SPIDER AND INSECT WARNING: 

Spiders and insects can nest in the burners of this and other appliances, adversely effecting the gas flow 
to the burner. This is a very dangerous condition which can cause a fire to occur behind the valve panel, 
thereby damaging the appliance, making it unsafe to operate. 
 

WHEN TO LOOK FOR SPIDERS: 

You should inspect the burner at least twice a year or immediately if 

any of the following conditions occur: 

1.  The smell of gas in conjunction with the burner flames appearing yellow. 
2.  The appliance does not reach temperature. 
3.  The appliance heats unevenly. 
4.  The burner makes popping noises. 

APPLIANCE WON’T LIGHT: 

First determine if the spark igniter is functioning properly. A rapid snapping sound should be heard when 
the igniter button is depressed.  If no sound is heard, check the battery. 
If the spark igniter is working correctly, next determine if gas is reaching the burner. Ensure the gas 
supply is turned on, and that there are no leaks according to the procedure on page 8.  Attempt to 
match-light a burner according to the procedure on page 8. 
If the burner will light with a match, then the spark igniter may not be functioning correctly, replace the 
igniter or call for service.  If the burner will not match light, and the gas supply has been confirmed, then 
check the burner for blockages. 
 

FLAME IS YELLOW / GAS SMELL: 

IF YOU SMELL GAS WHILE THE GRILL IS OPERATING, IMMEDIATELY TURN OFF ALL BURNERS.  
Perform a leak test and check for blockages. 
 

NOTE: 

If the grill is operating in a dusty area or if heavy grease is present, some orange tips on the 

burner flame should be considered normal. 
 

 
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