27
EN
http://support.artisul.com/en/support/home
For more FAQs, please feel free to check
:
6. Trouble Shooting
Abnormal Phenomena
Possible Solutions
There is no pressure in the graphics
software but the cursor moves
You may have installed other tablet drivers or opened
the drawing software when installing the driver.
Please uninstall all drivers and close the drawing
software, then reinstall the driver. It’s better to restart
your computer after finishing the installation.
The pen does not work
1. Make sure you are using the pen that originally
came with your tablet.
2. Make sure you installed the driver correctly.
Press Keys do not work
1. Make sure the Shortcut Keys function were
enabled in the driver.
2. Make sure you have correctly defined the Press
Keys
.
The computer can’t enter sleep
mode
When you are not using the tablet, please do not put
the pen on the tablet surface, which will keep the
computer awake.
The side button of the pen doesn’t
work
When pressing the side button, please make sure that
the nib didn’t touch the tablet surface and the distance
between the nib and surface is more than 10mm
The computer can’t recognize the
tablet
Make sure the USB port is functional, if not, please
change to another USB port.
Summary of Contents for A601
Page 1: ...User Manual Artisul Pen Tablet Model A601 Windows and Macintosh ...
Page 18: ...18 EN ...
Page 24: ...24 EN ...