2) Generate a support key
3) Generate password recovery and support keys
Enter the option or press any key to quit.
5. To generate a password recovery key, select option
1
.
6. After the password recovery key is generated, email the key to Aruba Technical Support.
A unique password is dynamically generated from the recovery key and emailed to you.
Resetting the System Account Passwords to the Factory Defaults
To reset the administrator password:
1. Log in as the
apprecovery
user with the password recovery key provided by Aruba Technical Support.
2. Enter the following command at the command prompt:
[
apprecovery
]
app reset-passwd
*******************************************************
* WARNING: This command will reset the system account *
* passwords to factory default values
*
*******************************************************
Are you sure you want to continue? [y/n]:
y
INFO - Password changed on local node
INFO - System account passwords have been reset to factory default values
3. To reset the system account passwords to the factory default values, enter
y
.
4. You can now log in with the new administrator password emailed to you by Aruba Technical Support.
Using the VMware vSphere Hypervisor Web Client to Install
ClearPass on a Virtual Machine
This section documents the procedures for using the VMware vSphere® Web Client to install ClearPass on a
vSphere Hypervisor (ESXi) host, as well as completing important administrative tasks, such as registering for
ClearPass software updates and changing the admin password.
This section contains the following information:
l
Introduction
l
Virtual Appliance Platforms
l
Before Starting the ClearPass Installation
l
vSphere Web Client ClearPass Installation Overview
l
ClearPass VMware Virtual Appliance Installation Setup
l
Adding a Virtual Hard Disk
l
Launching the ClearPass Virtual Appliance
l
Completing the Virtual Appliance Setup
l
Initial Login and Activation of the ClearPass Platform License
l
Logging in to the ClearPass Virtual Appliance
l
About Software Updates
l
Software Updates Page
l
Changing the Administration Password
l
Powering Off the ClearPass Virtual Appliance
ClearPass 6.7 Getting Started Guide
20