Troubleshooting
5-3
Questions and Answers to Common Problems
Q
The AppleTalk zones are not in the Chooser and I can’t connect to my
remote file server. What’s wrong?
A
❏
AppleTalk may not be active in the Chooser.
❏
EtherTalk may not be selected in the Network control panel.
❏
The Asanté EtherTalk driver may not be properly installed.
Q
I
can’t access the network resources over our thin coaxial backbone.
A
Check to see if your Macintosh is the last node. If so, make sure the
T-connector on the Asanté Ethernet card is terminated with a 50 ohm
terminating resistor.
Q
Why is the EtherTalk icon not in the Network control panel? I can’t
connect to the network.
A
❏
The Asanté EtherTalk driver may not be installed or is not seen by
the system.
❏
Run the Asanté EtherTalk Installer again.
❏
Make sure the Asanté network interface card is firmly seated.
❏
With a Macintosh IIsi or SE/30 model, make sure the cable is
properly installed (the white dot on the ribbon cable should be
aligned with the white dot on the connector). See the installation
procedure in Chapter 2.
❏
Check the connector on the Asanté card for any bent pins.
Q
Do I need to remove the LocalTalk connection before I use EtherTalk?
A
No.
MacConi ch 5 Tshooting Page 3 Friday, August 23, 1996 10:15 AM