Maintenance & Repair Manual
SECTION 6
VIRTUOSO 5460P
56
110057
REV
K
SECTION 6: Troubleshooting
The table below presents the necessary information to perform basic troubleshooting on
the lift. The numbers in the Section column refer to sections within this manual. For the
sake of completeness, many of the items in this table are of a setup and operational
nature and are not specifically addressed in this manual. Please refer to the
Operating
Manual
for these items.
Basic Troubleshooting Steps
Problem Possible
Cause
Remedy
Section
Lift car will not
elevate or lower
when an
operating switch
is activated
Electrical cord is not plugged in Plug in electrical cord
N/A
Emergency Stop is depressed
Turn it clockwise to
reset it
N/A
Lift is turned off
Turn the lift on
N/A
GFCI is tripped
Reset the GFCI
N/A
No power at the service outlet
Check breaker for the
outlet or plug electrical
cord into another outlet
N/A
One or both gates are open Close
both
gates
N/A
Lower landing gate switch is
out of adjustment
Adjust the lower
landing gate switch
3.9
Upper landing gate switch is
out of adjustment
Adjust the upper
landing gate switch
actuator
3.10
Component failure
Electrical testing --
possible component
replacement
4.2
Lift car will
elevate but will
not lower
Rocker switch failure
Try alternate rocker
switch; replace switch
if necessary
3.12
Directional valve failure
Replace directional
valve
3.14
Relay module failure
Electrical testing --
possible component
replacement
4.3
Lift car will not go
more than 2" off
the ground
Lower landing gate locking rod
is not engaging
Adjust the upper lock
rollers
3.6
Locking rod switch failure
Test locking rod switch
& replace if necessary
3.11