TD 92675EN
9 December 2011/ Ver. D
Configuration Manual
Ascom i62 VoWiFi Handset
66
No network.
(The VoWiFi Handset
beeps once a minute with
a low tone followed by a
high tone (during max 30
minutes). If the vibrator is
enabled, it vibrates after
the last beep.)
The VoWiFi Handset is out
of coverage,
or faulty VoWiFi Handset.
The VoWiFi Handset
cannot find the wireless
infrastructure with
settings matching those
configured in the VoWiFi
Handset.
The beeps can be stopped with the
mute button. Then go into range.
Note: When re-entering the
coverage area it can take a couple of
minutes before the VoWiFi Handset
automatically has registered into
the system.
If this does not work, contact the
system administrator.
1) Check the SSID. The SSID
configured in the VoWiFi Handset
must be identical to the SSID
configured in the system
infrastructure.
2) Check the security settings. The
security settings, that is,
authentication and encryption must
match the settings in the system
infrastructure.
3) Check for 802.11d multi
regulatory domain settings. The
VoWiFi VoWiFi Handset (software
version 2.x.x) must be able to
detect in which country it is located
to use the correct channel and
transmit power settings. Later
versions have a parameter
specifying if 802.11d should be
used or not. This is provided by the
infrastructure according to the
802.11d standard.
4) Check which channels are used.
The VoWiFi VoWiFi Handset uses by
default channel 1, 6 and 11. If the
infrastructure is configured to use
any other channel, change it to use
only 1, 6 and 11 as this is the
recommended setting.
5) Check that the correct Network
(A, B, C or D) setting is selected.
Voice only
The VoWiFi Handset is
configured to use both a
gatekeeper and an IMS3,
but has lost contact with
the IMS3.
1) Check the IMS3 address. Try to
ping the IMS3 from another PC.
2) Remove VoWiFi Handset from
DP1. When connected to the PDM
via USB on the Desktop Programmer
(DP1), the VoWiFi Handset cannot
connect to the IMS3 and may then
show “Voice only”.
3) If messaging is not used in the
system, verify that the IMS3 address
is configured to 0.0.0.0.
Display shows
Probable cause
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