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Limited Warranty
VENT-FREE HEATERS
United States Stove Company warrants to the original purchaser its products against premature failure of any component due to workmanship, quality, or
materials as follows:
TIME PERIOD:
Controls/Valves ........................................................................................... One Year From Time Of Purchase
Thermocouple/Thermopile ........................................................................... One Year From Time Of Purchase
All Electrical Components ............................................................................. One Year From Time Of Purchase
Combustion Chamber and Burner ................................................................Five Years From Time Of Purchase
CLAIM PROCEDURE
Any defects should be reported to United States Stove Company or its dealer and/or distributor giving descriptions and pertinent data, including proof or
purchase which will be returned upon request.
Providing the heater has been installed and used in accordance with the Owners Manual supplied with the heater, United States Stove Company will either:
1) Replace the defective part free of charge
2) Replace the heater free of charge
3) Where the defect is of a cosmetic (non-functional) nature, United States Stove Company will bear reasonable expense to refurbish the heater, includ-
ing such items as welding, painting, and incidental labor. A “Reasonable” is de
¿
ned by terms of this warranty as $30.00/hour with full refund for any
purchase of parts.
NOT COVERED
Speci
¿
cally not covered under terms of this limited warranty or any other warranty are problems relating to smoking or creosote. Smoking is attributable
to inadequate draft due to the design or installation of the
À
ue system or installation of the heater itself. Creosote formation is largely attributable to
improper operation of the unit and/or draft as mentioned above. Also, not covered are:
1) Removal and re-installation cost.
2) Service calls to diagnose trouble (unless authorized in writing by the manufacturer, distributor, or dealer).
3) Damage or defect caused by improper installation, accidents, misuse, abuse (including over
¿
ring) or alteration.
4) Transportation or shipping costs.
LIMITATIONS AND EXCLUSIONS
1) United States Stove Company shall not be liable for incidental, consequential, special, or contingent damages anyone might suffer as a result of their
breach of this written warranty or any implied warranty.
2) Should the heater be replaced by United States Stove Company “free of charge”, all further warranty obligations are thereby met.
3) Parts and/or service replacements made under the terms of this warranty are warranted only for the remaining period of the original heater warranty.
4) Without
speci
¿
c written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create for United States Stove Com-
pany any further obligation of liability in connection with this heater or any other applicable accessory. Any further warranty implication applicable to
this heater or any applicable accessory is limited in duration to the same time period as the original statement in the above schedule.
YOUR DUTIES
1) This heater, including all applicable accessories, must be installed and operated in accordance with local authorities having jurisdiction and the instruc-
tions furnished with the Owners Manual.
2) You should keep as permanent record your proof of purchase (or canceled check or invoice).
PROBLEM/RESOLUTION
1) As purchaser, you must
¿
rst contact the dealer and/or distributor from whom you purchased your heater.
2) If within a reasonable period of time you do not receive satisfactory service from the distributor and/or dealer, write or call United States Stove Com-
pany, Customer Service Department, including complete details of the problem and/or problems you are experiencing, details of your installation, your
proof of purchase, and the heater serial number or test agency code number.
WARRANTOR
The warrantor of record is United States Stove Company, PO Box 151, 227 Industrial Park Road, South Pittsburg, Tennessee 37380.
Phone number: 800-750-2723.
NOTE
This warranty gives you speci
¿
c legal rights; and, you may also have other rights which vary from state to state.
IMPORTANT
Keep this warranty card for future reference.
We congratulate you on your selection of United States Stove Company and its products. As the oldest solid fuel manufacturer in the United States (since
1869), the United States Stove Company is very proud of its products, service, employees, and satis
¿
ed customers. As President of United States Stove
Company, I would like to hear from you if you are not satis
¿
ed with the manner in which you have been handled by our distributor, dealer, representative,
customer service department, parts department, or sales department. Please write me at the above address.
Sincerely
Richard Rogers, President
KEEPING AMERICA WARM SINCE 1869
website: www.usstove.com
