19
HOW TO ORDER REPAIR PARTS
Limited Warranty
Time
Period
The Company reserves the right of introducing any modifications deemed convenient in order to improve the products, or due to any manu-
facture or commercial requirements, without previous notice, provided those modifications are in accordance with the local gas code.
This manual will help you obtain efficient, dependable service from your Ashley heater, and enables you to obtain repair parts correctly.
Parts may be ordered through your service person, dealer or directly from the factory. Parts can be shipped directly to you or to your ser-
vice person/dealer.
All parts in the Parts List have part numbers. When ordering parts, first obtain the model number from the name plate on your appliance.
Then determine the part number (not the index number) and description of the component of which you wish to order. Be sure to give all of
the following information:
Appliance Model Number__________________________________ Part Number:____________________________________________
Appliance Serial Number:__________________________________ Part Description:_________________________________________
Type of Gas (Propane or Natural)____________________________
United States Stove Company warrants to the original purchaser its heaters again premature failure of any component due to workmanship,
quality, or materials as follows:
Controls/ Valves
One Year from time of purchase
Thermocouple/Thermopile
One Year from time of purchase
All Electrical Components
One Year from time of purchase
Combustion Chamber and Burner
Five Years from time of purchase
CLAIM
PROCEDURE
Any defects should be reported to United States Stove Company or its dealer and/or distributor giving descriptions and pertinent data, including proof of
purchase which will be returned upon request.
Replace the defective part free of charge.
Replace the defective heater free of charge.
Where the defect is of a cosmetic (non-functional) nature, United States Stove Company will bear reasonable expense to refurbish the
heater, including such items as welding, painting, and incidental labor. Reasonable is defined by terms of this warranty as $30.00/hour
Specifically not covered under the terms of this limited warranty or any other warranty are problems relating to smoking or sooting-
which is entirely related to the installation of the heater itself. Also, not covered are:
Removal and re-installation cost.
Service calls to diagnose trouble (unless authorized in writing by the manufacturer, distributor, or dealer)
Damage or defect caused by improper installation, accidents, misuse, abuse or alteration.
Transportation or shipping costs.
NOT
COVERED
LIMITATIONS
and
EXCLUSIONS
United States Stove Company shall not be liable for incidental, consequential, special or contingent damages anyone might suffer as a result of their breach
of this written warranty or any implied warranty.
Should the heater be replaced by United States Stove Company “free of charge” all further warranty obligations are thereby met.
Parts and/or service replacements made under the terms of this warranty are warranted only for the remaining period of the original heater warranty.
Without specific written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create for U nited States Stove Company
any further obligation of liability in connection with this heater or any other applicable accessory. Any further warranty implication applicable to this
heater or any applicable accessory is limited in duration to the same time period as the original statement in the above schedule.
YOUR
DUTIES
This heater, including all applicable accessories, must be installed and operated in accordance with local authorities having jurisdiction
and the instructions furnished with the Owners Manual.
You should keep as permanent record your proof of purchase (or canceled check or invoice).
PROBLEM/
RESOLUTION
As purchaser, you must first contact the dealer and/ or distributor from whom you purchased your heater.
If within a reasonable period of time you do not receive satisfactory service from the distributor and/or dealer, write United States Stove
Company, Customer Service Department, including complete details of the problem and/or problems you are experiencing, details of
This Warranty gives you specific rights and you may al so have other rights which vary state to state.
The warrantor of record is: United States Stove Company 227 Industrial Park Rd. South Pittsburg, TN 37380 Ph. (800) 750-2723
